My assistant was Anne. Despite system changes and My login issues she was very informative about what changed since I'd been away from the platform. I tell you, Hanko lives up to it reputation as t... See more
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My support chat named Buddy was very helpful. He was able to explain to me what I was doing wrong and how to create a solution to my question. Once I was able to make my deposit successfully Buddy suc... See more
I have made deposits and withdrawals with this broker. Everything is smooth so far and although the spreads are really high for swap-free accounts, i could still execute my trading strategy. Hope to c... See more
Hi I needed so much help finding a deposit and Michael helped me out It took hours and hours to find it but he never gave up I am so grateful for his hard work and continued support Thank you Michea... See more
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Responded to me quickly and assisted me…
Responded to me quickly and assisted me with my problems. MUCH APRECIATED HANKO!
i love the extra security hanko…
i love the extra security hanko provides. the withdrawals are smooth so far trading i havent had any issues with executing love the ai insight on the platform i feel safe with growing my account here the customer service is fast and solved my issue within minutes small things like this matter the most
Michael did a fantastic job guiding and…
Michael did a fantastic job guiding and helping me
Promptness and very knowledgeable.
Great customer service.
Michael at HankoTrade is the best
Michael at HankoTrade is the best. He is very knowledgeable has helped me resolve any issue I have had quickly and efficiently. He recently helped me with a botched withdrawal. He is solution-oriented and provides excellent customer service.
Mike was quick to respond and very…
Mike was quick to respond and very helpful. Hankotrade is the truth and a trusted reliable broker!!
Customer service was excellent
My first time logging in and I experienced some issues. I spoke with Mike and he was patient and very helpful in resolving any issues I was experiencing.
Mike for Hanko Chat Support buddy saved…
Mike for Hanko Chat Support buddy saved my life. I accidently transferred ETH in a USDT generated wallet address. He cleared and allocated the funds in my correct account.
Thanks MIKE
Customer service was great today
Customer service was great today. Will put a 5 if and once my issue is resolved.
Excellent service
Excellent service! The help I received from ANNE was professional, timely, and exceeded my expectations. I truly appreciate the support and would highly recommend them to anyone in need of assistance.
Good brokerage so far, withdrawals paid out also
I have made deposits and withdrawals with this broker. Everything is smooth so far and although the spreads are really high for swap-free accounts, i could still execute my trading strategy. Hope to continue transparent and honest business with Hanko broker.
Been using them for 3 years
Been using them for years. I Took over 5 thousand trades and hardly any issues but whenever there was an issue there resolved it. Great broker. My only wish is they automated withdrawal to process within an hour. Highly recommend 👌
I recently made a deposit and had…
I recently made a deposit and had questions. The customer service was quick and responsive to my issue.
Mike was of great help.
Thank you ANNE for helping me today!
Fast Response
I appreciate how quick a response came to my question on ‘live’ account trading.
Anne was very patient with me as we…
Anne was very patient with me as we figure out how to get my deposit allocated to my account. She was nice and attentive. Thank you Anne
Mike helped me out and I appreciate him…
Mike helped me out and I appreciate him and the work the hanko team does to help their community!
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