H&T Pawnbrokers Reviews 7,302

Bought my Omega speedmaster professional moonwatch from H&T and can't be more delighted with it as it looks and feels as new. As regards to the online purchase was straightforward. My only gripe is t... See more

Barkingside branch Today I was helped by a lovely, friendly lady named Rebecca, and her service was exceptional. She went above and beyond to meet my needs, taking the time to explain everything... See more

I've Just received a watch that I've wanted to own for many many years but couldn't justify the expense, however with H&Ts preowned watches, and purely by chance, they had the exact make and model... See more

I went to this shop to sell a gold ring. I was given a very warm welcome by Katie, who explained everything really well, in a very friendly manner. She told me all about the other services that H&T pr... See more

The Gloucester store is exeptional ! The staff are always polite, knowlegable and courteous, always a good place to go for good prices on pawnbroking items. Used this store many times when Hatton G... See more

Bit of an emotional sock draw clear out after a messy marriage breakup. The ladies and gents at H&t Cowley Rd Oxford were very empathetic with my unfortunate situation, both kind and understan... See more

The staff are always nice and friendly, never had an issue. Been to sell jewellery but didn't know you could also buy currency from them so that was interesting to know and that you have the option to... See more

Absolutely brilliant staff and very knowledgeable in many different areas, they helped me get chains delivered in store and I chose between 2 brilliant pieces am really happy with my purchase and carn... See more

I've used H&T three times to sell old silver jewellery that I no longer wear. The high level of Customer Service I got each time is why I go back. The Team are able to be empathetic, whilst remaining... See more

HT pawn brokers westgate ANITA is brilliant ask for her, i have been using them for over a year and each time i visit she is on point with her customer service and her professionallity, communication... See more

I had never used a service like this before and Arlene and Liz whi work there made me feel at ease and explained the whole process. The staff are amazing and so helpful. A great relaxed atmosphere in... See more

Took a couple of rings to be valued. 18ct white gold with “sapphire” stone. Offered £500 To cut to the chase rings are platinum stone is AAA tanzanite, basic value each ring in metal value is £500 e... See more

Very professional and friendly staff who gave me great confidence when it came to selling my jewelry. I would highly recommend H&T who gave me a fair price and explained the process without putting me... See more

On two separate visits (26 March and 2 April), my mother and I were incorrectly told that the 14-day right of withdrawal could not be exercised and that a full month’s interest would be required... See more

Went to sell some gold. I had never been in a pawnbrokers before, and I was a bit unsure. I was served by a lady called Lucy who gave me fantastic service, was very polite, kind, caring and she also... See more

I usually use mays when pawning but I thought id nip in here in to see what it was like . It turns out its miles better would definitely recommend got higher prices and intrest worked out better . Sra... See more

Thankyou to H&T Pawnbrokers Cambridge for excellent service in a gold transaction. Staff very friendly and prices good. Agreed price and money transferred to bank immediately. Well done..

I recently visited the Welling branch of H&T Pawnbrokers and I cannot recommend the team there highly enough. I originally went in just to pick up some travel currency, but the service I receive... See more

At Luton Mall Branch provided all the banking & employment documents requested by this company a few weeks ago to draw our Euros on my debit card. Was told I would be called back.I wasn’t. Came b... See more

I appreciate good customer service. On arrival they are very friendly. I have pawned a few items, and had good guidance with no pressure but with great results. I used the lower road branch. Tenda... See more

I use the Springburn store in glasgow and have done many times, and each time has been great. The ladies there go above and beyond to help and are so patient at explaining your options and the legalit... See more

I AM A VISITOR AND CUSTOMER ON DAILY BASIS of this Sidcup h&t shop .I AM VERY HAPPY AND DELIGHTED WITH ALL shop assistants AT H&T .THEY HAVE VERY GOOD KNOWLAGE ABOUT THE GOLD SILVER AND OTHER SERVIC... See more

Lovely staff members I went into the shop to see if they could re size a sentimental ring to a family member who pass Nice jewellery polite staff lovely shop Definitely will have a look again... See more

I wanted to sell some jewellery that I no longer wear. Went to my local branch and couldn’t have been more helpful. Very pleasant and professional lady who clearly knows her stuff. I got a very good... See more

I have been using the st Ann's harrow branch for a number of years now Iv had a log book loan and spawned jewellery All the staff I have dealt with have been very helpful and friendly with emails... See more

Amazing experience this was my first time here and the team helped me with all my questions. Also their attitude is very cheerful polite and professional. I would definitely come back specially to thi... See more

I would like to write a review after seeing some negative reviews around silver deliveries on order's placed over the Xmas period. To defend H&T. All other suppliers have turned off silver sales over... See more

Visited to sell old jewellery, received excellent service and a really good price. Have also previously bought a piece of jewellery and travel money and always received great service.

Friendliness of staff and the rates for gold are excellent. I was served by Helena, who was absolutely wonderful. All your staff are brilliant in the bolton store. Think your manager Sue is lovely t... See more

I loved the service & communication done by Jolanta at store. She explained me everything in detailed & anwered all the questions quickly.

I have received outstanding customer service from Amy in retail. She was amazing and is a credit to H&T!! She helped me purchase an item that was in another part of the country. She made it happen. On... See more

Top class customer service by Jackie, lovely lady very friendly and chatty she fully explained everything I needed to know, excelent service

Very helpful staff ...company is trust worthy ... Kamna is really helpful and knowledgeable. Highly recommended to visit the branch if you need short term money..

Shelby and her colleagues are always helpful. Really recommend this place if you need to borrow some extra money for your gold.

I just wanted to thank the person who served me! Casia (it might be spelled Hasia, apologies) at the branch in Deptford, was so knowledgeable, warm, personable and kind. From the very beginning she an... See more

Stirling store as always friendly and professional I was attended to by Keira in store and the process was faultless Thank you again to the team at Stirling

Dragos and Simon are incredible so helpful and we are really happy with the amount given for our gold. Would recommend to everyone!!

Great customer service from Clare Jones, who explained the process. Weighed the coins and offered a price based on the weight. Agreed the price and Clare tested for confirmation they were silver. On... See more

Wonderful service the girls are all lovely happy and cheerful very friendly I will be using thia service again. Also they was very careful whilst testing my items ..Thank you so much

Went in on Saturday, to get price on selling a ring that we have been meaning to do for while. The staff were very welcoming and talked us through our options, got a great price for the ring.

Staff were really friendly and helpful, they really helped me with what I needed to do in store. The were efficient and took time to help me and explain everything - they couldn’t have been more helpf... See more

Staff was very helpful and friendly..service was excellent. I got more money than I expected for my items. In and out within 10 minutes. Had the option of cash or bank payment!

Unfortunately, 0 is not an option because 1 star does not reflect the level of unprofessionalism received. I made a purchase of 22ct gold earrings (£365). The item was faulty, I was unable to... See more

H&T asked me publicly to “get in touch with more information” despite not responding to my last email dated 25/11/2025. I am awaiting a written response addressing my consumer rights. They comment bac... See more

Placed an order 7 days ago, emailed to find out when dispatch is, I have been completely ignored. I have now opened case with paypal to get my money back as there has been no acknowledgement from them... See more

Amazing service—friendly, helpful, and made the whole experience feel special. Couldn’t recommend this shop enough! 💎

I have paid a deposit to check out a watch 3 times. The £25 left my account and I received the confirmation email as well, however the watch was never sent. The online department told me to order it... See more

Absolutely disgusted by the Gravesend, Kent branch who clearly took advantage of an older lady selling her gold. My mum was selling off her recently passed husbands jewellery and naively didn’t realis... See more