I had an avarage experience with handinhandsoap.com. It was ok I guess. Prices were reasonable. Quality of the items was ok aswell. Custmer support is helfpul. Communication was not great, but they ma... See more
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Awesome soap but the packaging SUCKS! We've had to throw away entire bottles because they could not be opened. It's a shame because the soap is excellent but not so much if you can't open the contai... See more
Company replied
Love this liquid hand soap. Ordered 5 scents: Lavender, rosemary lemon, peony, sweet grass and citrus grove. So far my favorites are peony and sweet grass but all the scents seem great. Not too ov... See more
I ordered two bars of soap for my older sister’s birthday. Knowing I didn’t have a lot of time before I had to drive 18 hours to see her, I prayed that the soap would be delivered on time. Sure enough... See more
Company details
Information provided by various external sources
Vegan, sustainable and palm oil free essentials for a clean life + clean conscience. Buy a bar, give a bar.
Contact info
1646 S. 12th St., #302, 19148, Philadelphia, United States
- 267-714-4168
- customerservice@handinhandsoap.com
- handinhandsoap.com
I love this soap
I love this soap! I initially found it at Walmart and loved the bottles (and wanted to support the company directly by buying from their own site), so I came searching for refills and the very week I came looking, they released brand new refill bottles! So hand in hand soap foreverrrr!
29 July 2021
Reply from Hand in Hand Soap
Hi Cole,
We pride ourselves on creating products that feel good while doing good so comments like these make our day! This is just the beginning when it comes to our refill options, stay tuned! Thank you for your support, it is greatly appreciated!
Sending all the positive vibes your way!
Best Wishes,
Rylee
Hand in Hand
Reply from Hand in Hand Soap
Hi Jon,
We appreciate support and feedback! With consumers like you, we are able to donate one bar of soap and clean water to a child in need across the globe for every product purchased. Thank you for allowing us to do our part!
Sending positive vibes your way!
Best Wishes,
Rylee
Hand in Hand
Reply from Hand in Hand Soap
Hi Nikki,
Thank you for your ongoing support and comments! Nothing beats sustainable suds that give back. We appreciate your feedback!
Sending bubbly cheers your way!
Best Wishes,
Rylee
Hand in Hand
My wife bought this soap 2 months ago
My wife bought this soap 2 months ago. It is terrific. i ordered 4 bottles recently and it was shipped and the day we received it, she had come home with 2 more bottles. We've given several to our kids.
I've been telling everybody about the soap. A little goes a long way.
21 July 2021
Reply from Hand in Hand Soap
Hi Sterling,
Thank you for your support and comments! We take pride in our products and are so thrilled you and your family are loving them. With our giveback program, nothing beats feeling clean while supporting a cause.
Sending you and your family well wishes!
Best,
Rylee
Hand in Hand
I love the soaps and moisturizer
I love the soaps and moisturizer! I bought some for a couple friends of mine and plan to buy some more to give as a thank you to my clients.
19 July 2021
Reply from Hand in Hand Soap
Hi Cathy,
Thank you for your purchases and support! We are able to donate one bar of soap and clean water to a child in need across the globe for every product purchased. What better gift is there than soaps with a cause?! Thank you for allowing us to do our part!
Sending bubbly cheers your way!
Best,
Rylee
Hand in Hand
Has not arrived in the estimated time
I ordered my products on June 30 and I have yet to receive them and it’s been 17 days.
16 July 2021
Reply from Hand in Hand Soap
Hi Sara,
Thank you for your purchase! We're so sorry to hear that your Hand in Hand products haven't been delivered yet! Please email us at customerservice@handinhandsoap.com with this inquiry so that we may further assist & make it right for you the best we can!
Best,
Rylee
Hand in Hand
Awesome soap but the packaging SUCKS
Awesome soap but the packaging SUCKS! We've had to throw away entire bottles because they could not be opened. It's a shame because the soap is excellent but not so much if you can't open the container! What a waste! Why do so many companies create barriers to their products?!
Updated review: Great customer support! They reached out and acknowledged the issue and indicated they are looking at better packaging and are replacing the items that we could not use. Thank you!
10 July 2021
Unprompted review
Reply from Hand in Hand Soap
Hi Skip,
Thank you for your feedback! I'm thrilled that we were able to make this right for you. If you need anything else, please email customerservice@handinhandsoap.com!
Sending you all the best vibes your way!
Best,
Rylee
Hand in Hand
This soap lathers quickly and rinses…
This soap lathers quickly and rinses completely. The scent is very pleasing without being overwhelming so for these reasons I happily endorse this product.
9 July 2021
Reply from Hand in Hand Soap
Hi Pauline,
We appreciate your feedback and support! With consumers like you, we are able to donate one bar of soap and clean water to a child in need across the globe for every product purchased. Thank you for allowing us to do our part!
Sending all the positive vibes your way!
Best,
Rylee
Hand in Hand
Simple easy transaction
Love the brand and ethos. Simple easy transaction. I wish more items came in the cool metal packaging. Body wash please!
5 July 2021
Reply from Hand in Hand Soap
Hi Cathy,
We love hearing this because ALL of our body wash will be launching in the new aluminum packaging this month! Stay tuned on our website and our social media! Thank you for your feedback and support!
Sending bubbly cheers your way.
Best,
Rylee
Hand in Hand
It is amazing and the contact was…
It is amazing and the contact was amazing too. They took care of the problem immediately. And I am very satisfied.
29 June 2021
Reply from Hand in Hand Soap
Hi Delfina,
We are thrilled you had a positive experience with us! It's consumers like you that keep us going. We are happy we could help and we all thank you for your support!
Sending all the best wishes your way!
Best,
Rylee
Hand in Hand
Pure But Not What I’d Hoped For
Pure products but not what I was expecting as far as fragrance goes. I will gift these to someone. It said Eucalyptus Mint in bar soap and lotion. Did not smell like either. I appreciate how pure they are & the aluminum container for the lotion. I hope a Sandalwood or Cedar fragrance will be offered. I would be a repeat customer forever.
22 June 2021
Reply from Hand in Hand Soap
Hi Margaret,
Thank you for your purchase! We're so sorry to hear that your Hand in Hand experience wasn't up to our standards! Please email us at customerservice@handinhandsoap.com with this inquiry so that we may further assist & make it right for you the best we can!
Sending bubbly cheers your way!
Best,
Rylee
Hand in Hand
Reply from Hand in Hand Soap
Hi Anna,
We are thrilled you're enjoying your Hand Sanitizer! With consumers like you, we are able to donate one bar of soap and clean water to a child in need across the globe for every product purchased. Thank you for allowing us to do our part! We appreciate your support and feedback.
Sending bubbly cheers your way!
Best,
Rylee
Hand in Hand
Made in Philadelphia products are EXCELLENT
Products are excellent, natural, in recyclable containers, and made in Philadelphia, PA! Plus the giving model is amazing. For every product, one bar of soap and 3 months of clean water are donated to a child in need in Haiti.
19 June 2021
Reply from Hand in Hand Soap
Hi Lisa,
We appreciate your support of Hand in Hand! We pride ourselves on creating products that feel good while doing good so comments like these make our day. We are extremely happy that you're loving your products and we thank you for your comment!
Sending all the positive vibes your way!
Best,
Rylee
Hand in Hand
You'll Love it!
This is a great product! Someone gave this to me as a gift for a "giving" Xmas and I've never looked back. It is mild enough for my sensitive skin and strong enough for a clean body!!! Just get it.
18 June 2021
Reply from Hand in Hand Soap
Hi Jennifer,
What a great gift! We are so happy that you're enjoying it. We pride ourselves on creating products that feel good while doing good so comments like these make our day! We appreciate your feedback and we thank you for your support!
Sending bubbly cheers your way!
Best,
Rylee
Hand in Hand
Best hand soap and sanitizer around…
Best hand soap and sanitizer around. Not much else to say other than I love it!
8 June 2021
Reply from Hand in Hand Soap
Hi GearPilot,
We are so happy that you're enjoying your products. With consumers like you, we are able to donate one bar of soap and clean water to a child in need across the globe for every product purchased. Thank you for allowing us to do our part and we appreciate your feedback!
Sending all the positive vibes your way!
Best Wishes,
Rylee
Hand in Hand
I bought these soaps for two friends as…
I bought these soaps for two friends as birthday gifts and they loved them. Wonderful scents and the purchase gives back to a great cause. These are the best kind of gifts to give! Highly recommended!
29 May 2021
Reply from Hand in Hand Soap
Hi Pam,
Thank you for your support and wonderful feedback! We are thrilled to hear that our bar soaps made the perfect gift and hope to continue to create positive experiences for customers like you.
Sending bubbly cheers your way!
Best wishes,
Madison
Hand in Hand
Reply from Hand in Hand Soap
Hi Rachel,
We are so happy to hear that you love our hand sanitizer as much as we do! Thanks to purchases from consumers like you, we are able to donate soap and clean water to a child in need across the globe. Thank you for allowing us to do our part!
Best Wishes,
Madison
Hand in Hand
Reply from Hand in Hand Soap
Hi Denise,
We are so grateful for your feedback and support and love that you are enjoying your hand soap set! Thanks to consumers such as yourself, we are able to donate soap and clean water to children in need across the globe. We thank you for allowing us to do our part.
Sending positive vibes your way!
Best Wishes,
Madison
Hand in Hand
Service was prompt and shipping was…
Service was prompt and shipping was well packaged and received. We LOVE the fruity fragrance of this product, which clearly sets it apart from all the others.
27 May 2021
Reply from Hand in Hand Soap
Hi Guy,
We are thrilled to hear that you had a positive experience from start to finish and are now enjoying your hand sanitizer! Thanks to purchases from consumers like you, we are able to donate one bar of soap and clean water to a child in need across the globe. Thank you for allowing us to do our part!
Best Wishes,
Madison
Hand in Hand
The product is great all around!
The product is great, smells amazing and the packaging is beautiful. Really spruces un the rooms where we put them. Big fan...Ill be back!
26 May 2021
Reply from Hand in Hand Soap
Hi Adam,
We are so happy to hear that you love our hand soaps as much as we do! Thanks to purchases from consumers like you, we are able to donate one bar of soap and clean water to a child in need across the globe. Thank you for allowing us to do our part!
Best Wishes,
Madison
Hand in Hand
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