HandicapMD Reviews 176

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being efficient, knowledgeable, and compassionate, making the process feel manageable and respectful. The service is frequently described as excellent, with many appreciating the quick response times and the overall ease of the user experience. Reviewers highlight the professionalism and understanding of the doctors, who take the time to listen and explain things clearly. However, some customers also noted issues with communication, including unfulfilled promises, delayed responses, and a lack of follow-up on documents. A few other people also felt that their medical concerns were not fully understood or addressed, leading to a perception of minimal care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

People report positive experiences with service, often highlighting the quick and thorough assistance... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as wonderful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wish I could give them 10 stars!! Dr. Jackson-Scott was amazing! He handled my disability benefits certification quickly and professionally, which made the whole process much less stressful. I rea... See more

Rated 5 out of 5 stars

Today I received my handicap placard from my state's DMV. The entire process took about a month. I did have to upload my medical records. Dr. Jackson-Scott missed our video appointment at first, but c... See more

Rated 5 out of 5 stars

The doctor is a real person. Meaning he will listen and evaluate you medically with a heart and realistic expectations. He is for the people. This was the best decision as other doctors have diagnosed... See more

Rated 5 out of 5 stars

These professionals really care and listen. They review all possibilities and believe that the patient themselves knows their health better than anyone. They act quickly too and follow up. I’m gratefu... See more


Company details

Written by the company

HandicapMD.com provides convenient online medical evaluations to help people take the medical certification step for disability parking placards and related parking accommodations, when eligible. We’re a private telehealth service—not a DMV or government agency—and the official issuing authority in your state ultimately approves and issues any placard or credential. Our goal is to make a confusing process feel simple and respectful. Many people who need accessible parking are juggling pain, mobility limitations, fatigue, post-surgical recovery, heart or lung conditions, neurologic symptoms, or other challenges that make walking long distances unsafe or unrealistic. We help by guiding patients through a structured online intake, reviewing relevant health information, and completing the clinician portion of the required paperwork when medical criteria are met. We also aim to explain “what happens next” so you know how to submit your completed documentation to the correct issuing authority and avoid common delays. We take privacy seriously and design our process to be straightforward, professional, and easy to follow. If you have questions along the way, our support team is here to help you understand requirements, timelines, and next steps—without judgment. HandicapMD exists to reduce friction in the medical certification step, improve clarity, and help eligible individuals access the parking accommodations they need.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

5-star
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1-star

Replied to 20% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Dr Scott is Amazing

Dr. Scott was very empathetic and professional. I’ve been dealing with spine injury for the last 7 years. I provided my supporting records, met with the doctor for 15 minutes and approved my permanent disability based on my ongoing issues. Super friendly staff made the process seamless!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Dr

I had a great experience with Dr. Eric at Handicap MD. The turnaround time was minimal. I appreciated the reminders from Ena and expedited service for receiving my document. I highly recommend this service to anyone needing a disability letter.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Highly recommended!
My own doctor had his own medical issues and went on leave so I reached out to the folks at HandicapMD. They were absolutely fantastic for so many reasons. Firstly, their service is super easy and secure - all your documents and information is transferred in a safe way. They also have a great platform to communicate really efficiently. And the fee is so reasonable! If you need a placard, I would call them. The doc is genuine and understanding. 💯

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Fast

Ena and Dr. Eric Jackson were extremely informative and helpful. Overall took about 3 weeks from setting an appointment to getting my placard. They had a fast response time and were quick to answer any questions. No hesitation on my recommendation!

24 September 2025
Unprompted review
Rated 5 out of 5 stars

HandicapMD- Fast, Friendly, Professional

Working with HandicapMD was great, after a quick same-day appointment I uploaded medical records that confirmed my need for a placard and after a review by Dr. Jackson-Scott, I received my forms to take to the DMV. Working with Dr. Jackson-Scott and his practice manager, Ena Doron was great. Dr. Jackson-Scott offered advice and a potential treatment no other doctor had thought of as a recommendation. Ms. Doron was extremely responsive and helpful and made the experience simple and fast. I wouldn't hesitate to use this service again.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Top notch doctor and service!

Dr. Jackson-Scott is great! He’s very knowledgeable, down to earth, and very relatable! He made the entire process a breeze! I’d highly recommend him to anyone and everyone in need of a doctor you can actually get ahold of and trust!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Straightforward, Thorough Evaluation via Conference

Dr. Scott and his assistant Ena were excellent! The process is very straightforward, prompt, and above all legitimate. Through the link you set up your telehealth appointment, and in my case, I had set up my pre-existing disability health records within a profile held in confidence within his records. There is an "upload" docs section before your tele-conference appointment. (I also uploaded the exact motor vehicles form with my state, which Dr. Scott needed to authorize with his evaluation and signature.) Dr. Scott was very personable and helpful. Your appropriate documentation is then loaded within your file within 2-3 days, you print it off, and take it to your state motor vehicles to get your tags. Extremely helpful doctor, and staff.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional. Dr Jackson-Scott also provided me with some additional resources to explore to help with my disability.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

I wish I could give them 10 stars!

I wish I could give them 10 stars!! Dr. Jackson-Scott was amazing! He handled my disability benefits certification quickly and professionally, which made the whole process much less stressful. I really appreciated how efficient and knowledgeable he was. I can’t thank him enough for making something that felt overwhelming so simple.

Ms. Doron was also wonderful!! She was patient, kind, and made sure I had all of the forms I needed. Every question I had she answered very quickly and was very informative. I’m so grateful I found this company and would recommend them in a heart beat.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

I was a little apprehensive about this…

I was a little apprehensive about this process, but I didn’t have to be.I filled out a lengthy questionnaire, and then schedule a Zoom interview with the physician. Dr. Jackson Scott couldn’t be more wonderful, and immediately put me at ease. He was amicable, patient, and compassionate. He even told me he was sorry for my pain!. Ena his staff was also extremely efficient and helpful. I had so many questions!

The interview was brief and I was approved for my placard. Next stop is DMV. I’m apprehensive again.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Who Knew?

Yes. 5***** STAR SERVICE.
The process was fairly simple and straightforward. I’m amazed at how convenient your service is. I ask myself how can HandicapMD provide such a service? How can HandicapMD make it so easy? My mind is blown. It baffles my mind.
Thank you so much for your help and support.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Grateful!

So impressed and grateful for Dr. Jackson-Scott and his assistant Ms. Doron! The doctor really took the time to listen carefully to all of my concerns and was able to thoughtfully outline my treatment needs. Communication was very easy via the portal, and Ms. Doron was very responsive and helpful! I highly recommend!

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Quick service; accurate paperwork

The physician who met with me was quick and responsive; I was able to get a next-day appointment. I received my paperwork right away and was able to submit for my request. I would recommend Handicapmd to anyone!

31 July 2025
Unprompted review

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