I ordered a hammock stand and hammock two weeks ago and it has still not been delivered. DPD advised that they had delivered the order but this was not true. They now say the items are being returne... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
AVOID AT ALL COSTS Ordered a hammock and ropes from Hammockgiant.CO.UK, DPD have told me I need to pay nearly £60 in import taxes as it has been shipped from EU (No mention of this when buying). Ha... See more
Company replied
Extremely happy with this hammock, replaced one the mice found eatable! Feel it will last for years, although thought it should have metal loop insert to strengthen loops, but im sure it will last and... See more
Company replied
My order came in two parts, but not realising this I called Hammock Giant after the 1st delivery to find out were the rest of the order was feeling nervous that there would be a problem. After speakin... See more
Company replied
Company details
Written by the company
Our certainties: You can choose from the largest selection of hammocks and hanging chairs, you always pay the lowest price, and if you order on workingdays, we will ship the same day! If the product isn't entirely what you expected, you can return it for free. And don't forget: We offer free delivery for every order! We operate in several countries, each with its own domain. This is the TrustPilot profile for: https://www.HangmatGigant.nl https://www.HangmatGigant.be https://www.HaengemattenGigant.de https://www.HaengemattenGigant.at https://www.HaengemattenGigant.ch https://www.HamacEnligne.fr https://www.HamacEnligne.be https://www.AmacaGigante.it https://www.HaengekojeButik.dk https://www.HammockGiant.co.uk https://www.HammockGiant.com https://www.HammockGiant.ie https://www.HamacaGigante.es https://www.HängmattaOnline.se https://www.CamaDeRede.pt https://www.RiippumattoVerkossa.fi https://www.HamakOnline.pl https://www.HamakaOnline.cz
Contact info
Fahrenheitstraat 5, 7701 BV, Dedemsvaart, Netherlands
- +44 20 8089 6005
- info@hammockgiant.com
- hammockgiant.com
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great hammock
Easy to order, quick delivery, decent price, comes with matching bag to keep it in, the cotton material will soften with use and is great to lay in
24 July 2021
Excellent service prompt delivery
18 July 2021
Hammock looks great
Hammock was bought as a present but it looks great and the hanging kit bought as well works well. Website is good and delivery (from Netherlands) was reasonably quick.
15 July 2021
You get what you pay for.
Very good service, great quality, I would definitely recommend this company if you need a superb hammock. Thank you.
13 July 2021
Intet at klage over
12 July 2021
Excellent aesthetic solid and practical
11 July 2021
Supermooie hangmat...supersnelle…
Supermooie hangmat...supersnelle levering...zeeeer tevreden👍👍👍
2 July 2021
Everthing is perfect
Everthing is perfect - I only wish I'd chosen the blue hammock which would have suited better... . Thank you!
28 June 2021
Web Page does explain very good the…
Web Page does explain very good the different Systems, reasonable prime, fair Qualität, easy ordering. 5 stars
27 June 2021
Fast delivery
24 June 2021
Simple. Efficient support
Easy to assemble. Fast to hook up, adjust, and take down, any model of hammock. However, there is a lot of play in the assembly of the tubes, which gives a lot of difference between the 'empty' and the 'occupied' position. The hammock needs hanging 'tight', almost in line, if you want to avoid your backside on the ground when sitting into the hammock.
The play in the tubes has a good point, the support adapts to slightly uneven lawns, remains perfectly stable. I'm very satisfied with this product.
16 June 2021
Everything allright!
14 June 2021
Very nice product
Very nice product.
The user guide with installation instructions could be improved.
Product delivered very quickly.
8 June 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.