Halman Thompson Reviews 152

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautiful, well-crafted, and exactly as expected. Many people highlight the excellent service, noting the staff's helpfulness, efficiency, and pleasant communication throughout the ordering process. The care taken in packaging items for safe arrival is also frequently appreciated. However, some customers experienced issues with order fulfillment, mentioning delays in dispatch or receiving incorrect items. A few people also found the self-measurement process for custom products to be a bit challenging.

What people talk about most

Product

Clients share positive opinions on product quality. Many customers received top-quality products that were... See more

Quality

Reviewers express high satisfaction with product quality. Customers consistently praise the top-quality... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness and professionalism.... See more

Order

Customers had positive experiences with their orders. Many reviewers praised the quick delivery, with some... See more

Service

Consumers find service to be positive. Many reviewers describe the service as exceptional, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to order what I was looking for and great post order communication. Ordered a small copper splashback and it arrived exactly when they said it would. It’s lovely and I’m delighted with it.... See more

Company replied

Rated 5 out of 5 stars

Great experience with ordering a smaller piece of copper for a sink back splash. The team are helpful and double check all details. The website has accurate pictures and colours. Delivery was great, i... See more

Company replied

Rated 5 out of 5 stars

Our antique brass range backsplash and decorative hood strap were exactly what we expected. The items came when promised and expertly packaged for safe shipment. The staff that I spoke with were timel... See more

Company replied

Rated 5 out of 5 stars

Halman Thompson were brilliant at responding to my many emails! Anna was efficient and helpful regarding my bespoke order. Every step of the process was communicated thoroughly and quickly- delivery w... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

152 reviews

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Rated 5 out of 5 stars

Excellent service, great finish. Just super!

Excellent service, great finish.

I would highly recommend these guys. They custom cut my brass sheet to spec and the finish is amazing.

Kept me well informed throughout the whole process.

I will definitely use these guys again on my next project.

9 March 2021
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Reply from Halman Thompson

Alex - thanks so much for the kind review! Loved the images you sent and can’t wait for the next project!

Rated 5 out of 5 stars

Very straightforward to choose the…

Very straightforward to choose the finish needed, lots of info from Instagram account, kept me informed of progress all the way. The finished product is beautiful.

3 March 2021
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Reply from Halman Thompson

Thanks so much Karl!

Rated 5 out of 5 stars

From the first enquiry

From the first enquiry, to the delivery, it has been an absolute pleasure dealing with Halmanthompson. Josh was extremely helpful and quick to respond to my questions. I would highly recommend them.

2 March 2021
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Reply from Halman Thompson

Adrian - thanks so much for that, really appreciate it. Hope alls well. Josh

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Josh was clear at every stage of the process about what he could supply and the end product surpassed expectations

26 February 2021
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Reply from Halman Thompson

Thanks so much for this - really appreciate it!

Rated 5 out of 5 stars

Purchased an aged copper splash back

Purchased an aged copper splash back. Josh was extremely helpful and delivered a bespoke product quickly. The splashback looks amazing. Would highly recommend!

25 February 2021
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Reply from Halman Thompson

Thanks so much Amanda!

Rated 5 out of 5 stars

I cannot fault the service from Josh at…

I cannot fault the service from Josh at Halman Thompson. Nothing was too much trouble and he went over and above what I would expect in terms of product advice and attention to detail with the finished item.

25 February 2021
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Reply from Halman Thompson

Thanks so much Viv. Cant wait to see pictures of the completed project!

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