A little disappointed when I went to collect an item we had ordered and it wasn't in stock. The young lady who served was unbelievably helpful explaining what had happened and the item wasn't in stock... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am happy with my purchase. Cheap delivery, and good quality. The only minus is that no contact from them when delivery will arrive. I send a email about when should I expect delivery and they respo... See more
Company replied
Very personable driver who willingly situated my order of sand at my property to accommodate my needs. I received exactly what I ordered in a timely manner and would order again from Haldane Fisher. O... See more
Company replied
Easy service to use online and delivered within the timeframe provided. shoutout to Keith the driver who actually had went past his scheduled hours on Friday to get my order delivered to begin work o... See more
Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Garden Building Supplier
- Lumber Store
- Plumbing Supply Store
About Haldane Fisher
Written by the company
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Contact info
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, United Kingdom
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4.4
Excellent
2K reviews
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Great service and communication
Great service and communication. Nothing is a problem…. very helpful ⭐
12 August 2026
Delivered fast and put materials in the…
Delivered fast and put materials in the ideal spot while I was away from home.
28 July 2026
Great company to deal with
Easy to order, great support for questions and delivery was fast to the door.
11 August 2026
When you need it the logistics team go the extra mile
I needed the material and when I had the delivery date sent through to me it didn’t work for me but I emailed Mark Wilson Stephen Morrow and Paul Mc back they help no end and got my delivery out to me on time great response by these guys they were super helpful
27 July 2026
Quick service at the desk and veryy…
Quick service at the desk and veryy helpful staff in the yard.
5 August 2026
Staff incoherence led to customer time wasted
I ordered online for click and collect and the order said it had 9 products in stock, and I only needed 2. So I organised a van to collect them early the next day, as I received an email saying the products were ready for collection. Then the man with the van rang me to say they haven't got it in stock and got it wrong online on their stock take. So my whole day was ruined as I had needed the products to build. So I got an email about having the produce in an order the next day. So arranged again for the man with the van to collect. It turns out the person at Haldane's got the size of the product wrong and they had it in-store all this time, so wasted my time and the man with the van's time.
Really disappointed and will think twice about ordering here again.
10 August 2026
Delivery service were unhelpful
Robert was a great help with getting bathroom suite ordered. Fiona was great for getting delivery sorted. The crew who delivered the suite was unhelpful. Left the bath on the palette in the driveway and wouldn't help my Dad put it in the hallway
17 August 2026
Unprompted review
Easy service to use online and …
Easy service to use online and delivered within the timeframe provided. shoutout to Keith the driver who actually had went past his scheduled hours on Friday to get my order delivered to begin work over the weekend.
10 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Haldane Fisher
Thanks for the fantastic review! We're delighted to hear you were happy with the service from ordering right through to delivery. We really appreciate your feedback and support!
Great service
A little disappointed when I went to collect an item we had ordered and it wasn't in stock. The young lady who served was unbelievably helpful explaining what had happened and the item wasn't in stock. I was offered an alternative better item for the same price. The store isn't that local to me so it would have been a wasted journey. Thank. Great service.
21 July 2026
Reply from Haldane Fisher
Thanks for your honest review. We're sorry the original item wasn't available when you arrived, especially as you had travelled to collect it. We're really pleased, though, that our team member was able to help and offer you a better alternative at the same price. We'll make sure your kind comments are passed on to her. Thanks again for your understanding and for your great feedback!
Reply from Haldane Fisher
Thanks for the great review! We're pleased to hear the product is well made and has done the job for you. We really appreciate your feedback and support!
Had the stock available and staff were…
Had the stock available and staff were very helpful when I was cutting the wood to size to fit in my car.
5 August 2026
Reply from Haldane Fisher
We're so glad to hear we had the materials you needed and our team could assist you with cutting the wood. We appreciate your kind words!
Easy ordering and efficient delivery…
Easy ordering and efficient delivery with friendly very helpful delivery driver.
4 August 2026
Reply from Haldane Fisher
Thank you for your wonderful feedback! We are so pleased to hear that your ordering experience was easy and that our delivery service was efficient. It's fantastic to know that our driver provided friendly and helpful service.
Local shop trading in milwaukee power…
Local shop trading in milwaukee power tools with competitive prices, knowledgeable & friendly staff.
4 August 2026
Reply from Haldane Fisher
Hi James,
We're happy to hear you appreciate our competitive prices and the helpfulness of our team. Thank you for your kind words and for choosing us!
Easy to order online
Easy to order online, communication re delivery and the delivery service. The product is also perfect for my project.
1 August 2026
Reply from Haldane Fisher
Hi Deborah,
Thank you so much for your positive feedback! We’re delighted to hear that you found it easy to order online and that our communication and delivery service met your expectations.
It’s great to know that the product was perfect for your project. We really appreciate your support and hope to assist you again in the future!
Haldane &Fisher Belfast
The service is fantastic. Previously I had purchased a wrong sand but after consulting with the customer service they have replaced with the correct one and refunded for the returns.
31 July 2026
Reply from Haldane Fisher
Hi Dhanu,
We are so happy to hear that our customer service team was able to assist you in resolving the issue with your sand order. We appreciate your positive feedback!
Brilliant have ordered both inshop in…
Brilliant have ordered both inshop in person and online. Staff really helpful. Great comms so.you know exactly when deliveries are arriving .
Good quality products
30 July 2026
Reply from Haldane Fisher
Thank you for your lovely review! We're so pleased you've enjoyed shopping with us both in-store and online. It's great to hear our team, delivery updates, and product quality have all met your expectations. We look forward to seeing you again soon!
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