Good service and happy with polos in particular. The vests are small if you equate 10 as S 12 as M etc. Prefer consistency in sizing. Emma in admin absolutely fabulous
Company replied
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See what reviewers are saying
My first attempt at ordering a voucher on a Saturday afternoon failed and neither I nor the recipient got a confirmation. When I checked my bank on the Moday the money had been paid. Sounds bad. Howe... See more
Company replied
Halbro provide an amazingly efficient service. We ordered 6 Doddie Aid hoodies (great quality) but ordered the wrong size for one. I sent it back on Monday and received the replacement today (Wednesd... See more
Company replied
Superb communication from Halbro following my Head For Change items. They originally went missing. Well done Royal Mail. Halbro sorted this and replaced the items and sent them by overnight courier... See more
Company replied
Company details
Information provided by various external sources
Halbro is a family run British Sportswear brand established in 1919 specialising in bespoke teamwear, school games apparel and off field gear.
Contact info
Chorley New Road, BL6 7JG, Horwich, United Kingdom
- 01204696476
- sales@halbro.com
- halbro.com
4.7
Excellent
433 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Halbro Sportswear
Hi Ratu,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the quality of your new 2 Scots RFC items. We hope you get great use from them. Many thanks for your order.
Halbro Sportswear
Rang to check sizes and ask about an…
Rang to check sizes and ask about an exchange lady very helpful.
26 June 2023
Reply from Halbro Sportswear
Hi Wendy,
Thank you for your kind 5* review. We're very happy to have been able to assist you with your query. We will pass your kind words onto the Sales team. Many thanks for your order.
Halbro Sportswear
Let's support Doddie
Price could have been a little bit less lower or free deliver as my order was over £100
25 June 2023
Reply from Halbro Sportswear
Hi Lesley,
The prices on the MND Foundation shop are prices that have been agreed mutually between ourselves and the Charity. The Charity take a large % of all profits from sales made to help the Foundation. We're sorry you feel the prices are too high. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
I'm always on the lookout for good…
I'm always on the lookout for good deals on sportswear, and this store did not disappoint. They had a wide range of products at competitive prices, and I was able to find some amazing deals.
16 May 2023
Unprompted review
Reply from Halbro Sportswear
Hi Shannon,
Thank you for your kind 5* review. We're delighted to hear you're happy with your recent experience shopping with us.
Halbro Sportswear
The Dodie Weir Foundation rugby shirts…
The Dodie Weir Foundation rugby shirts look great. Thank you.
29 May 2023
Reply from Halbro Sportswear
Hi Rosie,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the look of your new Doddie Rugby Shirts. We hope they're put to great use. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
Rugby hoodie
Bought a hoodie for the daughter, too small for her and returned for a replacement had a phone call to pay the difference in price and couple days later had the new hoodie.
The business is professional.
Happy customer
24 May 2023
Reply from Halbro Sportswear
Hi Arnie,
Thank you for your kind 5* review. We're really pleased to have been able to exchange your order swiftly and efficiently to ensure your Daughter had the right size. We hope she loves her new OGWR Hawks gear. We will be sure to pass on your kind words to the relevant departments. Thank you for your order.
Halbro Sportswear
Good quality products but delivery was…
Good quality products but the standard delivery of two weeks is slow.
31 May 2023
Reply from Halbro Sportswear
Hi Gigi,
We're glad you're happy with the quality of the products you have received. We're sorry to hear you're displeased with the speed of delivery. We have a standard 2 week turnaround on all orders as displayed at multiple points during the order process on our website. An update email was also sent to you on the 27th May to keep you informed of this. You placed your order on the 20th May and the order was delivered on the 1st June, which is within the 2 week turnaround. Thank you for your order.
Halbro Sportswear
Good customer service and quick delivery
25 May 2023
Reply from Halbro Sportswear
Hi Charlie,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the customer service we've provided and the turnaround time on your order. We hope you get great use from your new Rosslyn Park Shirt. Thank you for your order.
Halbro Sportswear
I placed an incorrect order but emailed…
I placed an incorrect order but emailed straight away when I realised (had already paid) and got a reply within 5 minutes to advise the size had been amended to my required size. It was late evening and was surprised to get a response. Delivery came about 2 weeks later, good quality clothing. Excellent service
24 May 2023
Reply from Halbro Sportswear
Hi Jill,
Thank you for your kind 5* review. We're pleased to have been able to assist you quickly and efficiently to ensure you got the size of garment you required. We hope you love your new Watchtree items and get great use out of them. Thank you for your custom.
Halbro
Reply from Halbro Sportswear
Hi Mr Church,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the quality of the products received and the service we have provided, We hope you get great use from your new Egg Chasers products. Thank you for your order.
Halbro Sportswear
Great product and great delivery times
Great product and great delivery times, no complaints. One happy customer
25 April 2023
Reply from Halbro Sportswear
Hi Matthew,
Thank you for your kind 5* review. We're delighted to hear you're pleased with the product received and the service we have provided. We hope you get great use from your new MNDF Champion Hoodie. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
I wanted to ask a couple of questions…
I wanted to ask a couple of questions so I called up and the lady I spoke to was really helpful.
20 November 2022
Unprompted review
Reply from Halbro Sportswear
Hi Adele,
Thank you for your kind 5* review. We're pleased to have been able to resolve your query quickly and efficiently. We will pass your kind words on to the Sales department.
Halbro Sportswear
Amazing Kit
Amazing kit, looking absolutely incredible, feels great to wear and I could of asked for better , turn around was very quick also , would definitely recommend to all
5 May 2023
Unprompted review
Reply from Halbro Sportswear
Hi Tom,
Thank you for your kind 5* review. We are delighted to have been able to get the order out in short turnaround and we are extremely pleased to hear you're happy with the quality of your new kit.
Halbro Sportswear
Great quality
Great quality, service and an extremely quick turnaround. Would recommend
5 May 2023
Unprompted review
Reply from Halbro Sportswear
Hi Rob,
Thank you for your kind 5* review. We're delighted to have got the order out in such quick turnaround and we are very pleased to hear you're happy with the kit received.
Halbro Sportswear
Halbro is the place to go
Ordered 2 sets of kit from Fergus for 2 7s festivals this summer. The kit is GORGEOUS!!! Such a quick and easy turn around especially with us leaving it to the last minute. Shout out to Ferg and the rest of the team for making such amazing kit that will definitely help us win on and off the pitch!
5 May 2023
Unprompted review
Reply from Halbro Sportswear
Hi Angus,
Thank you for your extremely kind 5* review. We are delighted to hear you're pleased with the new kit you've received. We will be sure to pass on your kind words to Fergus and the rest of the team, we're sure it will make their day! All of us at Halbro hope you enjoy your 7s festivals this summer.
Halbro Sportswear
Arrived on time
Arrived on time, but too big. Sent it back so hopefully will be a better fit and arrives in time for the Leeds Marathon!
25 April 2023
Reply from Halbro Sportswear
Hi Stuart,
Thank you for your kind 5* review. We're glad the order originally arrived on time but sorry to hear about the size issue. We will keep an eye out for the order coming back and will fast track an exchange out to you in time for the Leeds Marathon.
Halbro Sportswear
Great Quality and Service
Halbro always provides great quality with all of its items and the service was excellent
25 April 2023
Reply from Halbro Sportswear
Hi Matthew,
Thank you for your kind 5* review. We're really please you're happy with the service we provide as well as the quality of garments. It's always a pleasure to supply you and we look forward to your continued custom. Thank you for your recent order.
Halbro Sportswear
Thank you for sorting out delivery…
Thank you for sorting out delivery early so 3 very excited 6 year olds could receive their hoodies
24 April 2023
Reply from Halbro Sportswear
Hi Debbie,
Thank you for your kind 5* review. Not a problem at all. we're delighted the 6 year old's are over the moon with their new hoodies and hope they get great use out of them. Many thanks for your order.
Halbro Sportswear
The quality was good
23 April 2023
Reply from Halbro Sportswear
Hi Margret,
Thank you for your kind 5* review. We're delighted you're pleased with the quality of the NIA Sweatshirt received. Many thanks for your order.
Halbro Sportswear
Brilliant 1st class service
Brilliant 1st class service - goods well packaged and delivered on time. Excellent communication- highly recommended
23 April 2023
Reply from Halbro Sportswear
Hi Mary,
Thank you very much for your kind 5* review. We're delighted to hear you're pleased with quality of the service we have provided and hope you love the quality of your new MNDF Merch. Thank you for your order and for your contribution to the MND Foundation.
Halbro Sportswear
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