Haddon & James Reviews 

584
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

have to be honest bought and paid for load of garden furniture / hot tubs etc, of this company. BUT only received a couple of the items, some of which where missing parts and unusable. So done me out... See more

Rated 1 out of 5 stars

I won bid for a Brand new mini Quad bike.First was given incorrect collection address. The bike came in parts, with no build instructions,(which to me was no problem as I am a skilled fork truck engin... See more

Rated 4 out of 5 stars

Easy to use auction site and communications with H&J following successful bid. A few hidden charges and very high delivery quotation from H&J as such we collected the item ourselves. Then given only... See more

Rated 1 out of 5 stars

I was scammed out of £3k and still waiting for an outcome of the insolvency case! Has anyone else had any updates at all? Or luck getting any money back? I was refused by Lloyds bank because I paid vi... See more

Company details

Information provided by various external sources

Haddon & James Auctioneers combine three generations of family auctioneering history with the latest online trading technologies. We run daily online auctions including commercial and retail stock of high quality household name brands.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

584 reviews

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2.6

All reviews

(584)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Have bought a few lots recently and all have been delivered on time and as described. Offering free local delivery currently which is great. Will certainly be buying more lots in the future. Thank you Kelvin and the H&J team. Great service!

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

They’ve got lots of item for auction. Efficient handling and delivery.

Customer advisor Lea was great, amazing after service offered to me.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Very happy and will order again.

Worked a few times with Haddon and James over the last year and very happy. Kelvin was a recent member I worked with and was very helpful.

Have ordered more and will order again.

9 April 2022
Unprompted review
Rated 5 out of 5 stars

My perchase.

Lea, my resent perchase went through very well, and was dispatched promptly and arrived in good order as they were well packaged, also arrived promptly, no complaints here, thanks.

8 April 2022
Unprompted review
Rated 1 out of 5 stars

The worst company I've ever worked…

The worst company I've ever worked with. I bought the goods twice and twice I had problems. The first time I bought toys I never received. I was refounded after more than 45 days of waiting. The second time I bought 53 lots, that is, over 300 products, and I received only 2 lots, that is, only 6 products. The same problem I got my money back after more than 60 days, after I filed a complaint with the competent authorities for fraud. This time I received less than I should. I DO NOT RECOMMEND!

7 April 2022
Unprompted review
Rated 5 out of 5 stars

Haddon & James are among the best of…

Haddon & James are among the best of Auctioneers.
They sell only quality items that are new unused and have very accurate descriptions on their items.
I have used many auction houses online in the last 12 months and some others are either holding back on damage/defects or simply dishonest in what they show.
I never have any issues with purchases from Haddon & James and would recommend them to any prospective user of their auctions.

7 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I’m a regular user of a number of auctions,some of which are reliable and effIcient and others not so. I’ve had a range of items from H&J and they’ve always been excellent at advising of successful bids and sorting out a timely delivery. The packaging is always secure.
I will have no issue continuing to purchase from them and I’m genuinely happy to recommend them to other users. Kelvin was recently in touch merely to ascertain I had no problems, which in my experience is a step beyond the usual.

7 April 2022
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling communication, still not received goods almost a year after paying for them at auction. Totally useless and unprofessional company. Now considering legal action, as I've been beyond patient with this company.

4 April 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from start to finish and very quick delivery. Spoke with Lea a Very friendly and helpful customer advisor.

31 March 2022
Unprompted review

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