H2O Hot Tubs Reviews 

First class and helpful sales process, delivery and after sales

On time delivery, the delivery guys - Leighton and Ty were courteous and professional. Very knowledgeable and skilled in their work.

I had my hot tub in April just in time for the best summer in years! Pauline and Katie were so helpful and communication was great throughout the purchase and delivery process and has offered their services if advice is needed at any time in the future. Would highly recommend this company. The hot tub itself has been so easy to use and looks great in my garden 😊

Tony and Leighton, were great delivery day, whole service was excellent , thank you

We would highly recommend H20 from
Our first visit to the showroom to the installation on site was great no hassle and everything was explained and carried out exactly as requested. Special mention to Ty & Neal who went above and beyond on installing ensuring our hot tub as delivered and positioned as requested on a very hot sunny day. Would recommend H20

The whole experience with H20 hot tubs has been fantastic, from the first phone call with Molly to the delivery with Tony and Leighton.
Tony and Leighton were so friendly and polite and gave a thorough explanation after setting the hot tub up, answering any questions we had.
I am really pleased with the hot tub and every aspect of the service so would 100% recommend H20.

Tony and Leighton were superb. Both extremely friendly and knowledgeable. Great work.

The ordering process was simple, easy back and forth on what’s app, information, images, prices etc.
Simple pre delivery instructions and video to make delivery seamless.
Ty and Leighton who delivered the hot tub were polite, courteous , personable and knowledgeable. They took their time with the installation and explained everything perfectly and simply. All in all, a great price, a great tub (ember pro) already more efficient than my outgoing tub. Very professional and seamless from start to finish.

Ease of ordering & speed of delivery

Great service many thanks 👍

The guys who came and fitted it,Tony and Leighton. Absolutely outstanding so nice even after hours of travelling, showed us step by step how to fill how to put all the chemicals and gave us lots of tips. Sorry this was late guys I put the card somewhere safe and couldn’t find it.We are really enjoying it so superior to our Lazy Spa never looking back. Thanks again x Helen and Stephen

The whole team made our journey easy. From Katie and Pauline in the office to Ty and Aaron who installed our Pure Bliss hot tub they were all great and really helpful. Ty and Aaron were super friendly and did a great job. I would definitely recommend H2O.

Tony & Leighton Installed our jucuzzi and they were very nice and helpful. Everything explained clearly and install was a breeze.

From the very beginning when I first had contact with Pauline the experience has been fabulous. The questions I had were never too much. Katie made sure everything was ready for delivery and then this was the icing on the cake. Tony & Leighton were fantastic from start to finish! Thank you all- can’t recommend enough!

Fantastic job, from the point of ordering to the delivery, very informative helpful and no fuss. Delivery on time after care service was great, I was very impressed would hesitate to recommend this guys

From start to finish, the service from H2O Spa was absolutely outstanding. Ty and Neal carried out the installation today, and I honestly couldn't fault a single thing.

The installation was completed professionally and to a very high standard. Once everything was finished, they took the time to walk me through every aspect of the spa, making sure I fully understood how to operate it, maintain it, and look after it going forward. They didn't leave out a single detail and made sure I was completely comfortable before they left.

Both Ty and Neal were punctual, polite, well-spoken, friendly, and a real credit to H2O Spa. As someone who runs my own electrical business, I really appreciate seeing tradespeople who genuinely care about their workmanship and customer service. They're exactly the sort of installers I hope my own team reflects.

Thank you both for an excellent experience. I wouldn't hesitate to recommend H2O Spa to anyone looking for a professional, knowledgeable, and customer-focused company.

We had neal and ty install our hot tub. Great pair of fellas, knowledgeable about the tub with do’s and don’t. Patiently answering our questions with humour and banter. Tubs great and Katie and molly in the office are friendly and knowledgeable too. We wish all our buying experiences were as pleasant as it was with H2o. Can’t recommend highly enough. Thank you team 👍
Gary and Christine

I can’t thank H2O Hot Tubs enough. The service I received from start to finish was absolutely first class.

From the moment I first got in touch to enquire about a hot tub, the team were friendly, knowledgeable and extremely helpful throughout the entire process.

A special thank you goes to the installation team. They made the installation look effortless, were professional, polite and kept me updated every step of the way. They left everything spotless and took the time to explain the hot tub in detail, making sure I knew exactly how to use and look after it before they left.

I would highly recommend H2O Hot Tubs to anyone looking for outstanding customer service and a top-quality installation. Thank you again for such a fantastic experience.

Good communication from enquiry to order.
Helpful advice and support to make right selection.
Clear delivery guidance.
Friendly delivery team, Ty and Neal made sure everything was perfect and before leaving.

Had the hot tub delivered and installed today , two of the nicest guys Ty & Leighton done the install asked all the right questions as to position and what way we wanted to be facing. The whole process was very professional from beginning to end , would recommend these guys if you’re looking for a hot tub.