I'd highly recommend this company. Their products are great - sturdy and easy to put together and fast delivery. Just as importantly I have had excellent customer service - very quick responses an... See more
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Review summary
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Ordered the cable crossover, 1-30kg dumbell set with rack, squat and bench rack with incline bench, 100KG weight plates, few barbells, everything spot on really good quality for the price! Delivery wa... See more
Company replied
Bought the GM2, bench and weights package, really good rack for a home gym. Easy to put together, all holes aligned and no bolts missing. A couple of small accessories I bought were misplaced by the c... See more
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Great product at a decent price. Highly recommended. The only comment of note is that the tracking info was not updated so my delivery came unexpectedly. Luckily someone was in to accept it as... See more
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Company details
- Fitness Equipment Store
- Activewear Store
- Fitness and Nutrition Service
- Fitness Equipment Wholesaler
- Sporting Goods Store
- Sportswear Store
About Gym Master
Written by the company
Welcome to
Gym Master
Gym Master UK offer a range of home gym exercise equipment, sports and fitness products such as weights, racks, power racks, cages, barbells, gym benches, weight lifting equipment & other exercise accessories.
Shop Cable Machines Shop Strength Training Shop Bars & Weights Shop Fitness Shop AccessoriesContact info
UNIT 1 1A, RASHES GREEN, NR19 1JG, DEREHAM, United Kingdom
- 01362697700
- contact@gymmaster.co.uk
- gymmaster.co.uk
4.6
Excellent
821 reviews
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Replied to 100% of negative reviews
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When looking for a new bench I was…
When looking for a new bench I was looking in the price range of around £300-£400...then I came across the gm3 bench at around £190 which looked identical to some of the benches I'd already had my eye on...so purchased it and hoped it was good..
Certainly was.. solid and very well built and excellent hammerite paint finish... brilliant bench
27 August 2025
Reply from Gym Master
Hello Kevin,
Thank you for taking the time to leave us positive feedback. We really appreciate this!
We are thrilled to hear you are happy with your new bench and the price you purchased this for. We are also delighted the solidity and build of the bench is of high standard.
Kind regards,
Gym Master Customer Care Team
Fantastic experience with Gym Master
Fantastic experience with Gym Master. The GM3 bench arrived super fast and the quality is excellent.
Their equipment is fantastic quality at a fantastic price. I would recommend their products to anyone. Big thumbs up!
25 August 2025
Reply from Gym Master
Hi Fletch,
Thank you for taking the time to leave us feedback - we truly appreciate it!
We’re delighted to hear that you had an excellent experience with us and that you would recommend our service to others.
It’s wonderful to know your order arrived promptly and that you’re happy with your new equipment.
Kind regards,
Gym Master Customer Care Team
I got exactly what I ordered delivered…
I got exactly what I ordered delivered promptly and well packaged. I only wish I’d checked some of the measurements,emits more closely since the system I bought doesn’t take all my smaller weights.
26 August 2025
Reply from Gym Master
Hello Catherine,
Thank you for taking the time to leave us feedback.
We are glad to hear you are happy with what you ordered and received your order promptly and well packaged.
We're sorry to hear the smaller weights are not compatible with your system. If there is anything we can assist you with, please do not hesitate to contact us via our email contact@gymmaster.co.uk
Kind regards,
Gym Master Customer Care Team
Great little bit of kit
Great little bit of kit, an cheapest I could find, would highly recommend 👌
4 August 2025
Reply from Gym Master
Hello Paul,
Thanks so much for your feedback!
We're really glad to hear you’re happy with it and found it great value too. We really appreciate the recommendation!
Kind regards,
Gym Master Customer Care Team
Great
Great customer service.
Some of the weight plates were a bit dirty and greasy.
The box it came in was fully torn from one side
1 August 2025
Reply from Gym Master
Hello Muhammed,
Thanks for your feedback! We're pleased you were happy with our customer service.
In regards to the weight plates, please be assured that this is normal. A thin coating of lubrication is used to protect weights. This can be wiped off using a mild detergent like Fairy Liquid on a cloth with warm water
Kind regards,
Gym Master Customer Care Team
Good bit of kit
Solid bit of kit, took 4 hour to put up on my own, well worth it though, seems durable and high quality
30 July 2025
Reply from Gym Master
Hello,
Thank you for taking the time to leave us a review, we really appreciate it.
We are happy to hear that you rate the durability and quality of this item highly, we hope it helps you with your fitness goals.
Kind regards,
Gym Master Customer Care Team
Reply from Gym Master
Hello David,
Thank you for leaving positive feedback.
We are thrilled to hear you are happy with this product and you promptly received your order.
Kind regards,
Gym Master Customer Care Team
Great quality on all the products I…
Great quality on all the products I have bought. They are just as good, if not better, than you get in the gym. Delivery was very fast and packed very well. no complaints at all
28 July 2025
Reply from Gym Master
Hello Roy,
Thank you for your positive feedback.
We are happy to hear the delivery of your order was quick and that the quality of the products were better than expected. We hope you enjoy the items!
Kind regards,
Gym Master Customer Care Team
soild as it says.
4 August 2025
Reply from Gym Master
Hi Baljinder,
Thank you for your positive feedback.
We are glad to hear you are happy with this item and the solidity of the product.
Kind regards,
Gym Master Customer Care Team
Great delivery and product is really…
Great delivery and product is really good, I own a boutique gym and this was just meant to be a good value one for home use but the quality is a lot higher then expected
Thank you
4 August 2025
Reply from Gym Master
Hello Gav,
Thank you for taking the time to leave positive feedback.
We're thrilled to hear you are happy with your order and the quality of the item.
Kind regards,
Gym Master Customer Care Team
Really fast delivery and excellent…
Really fast delivery and excellent product for a fraction of the price of their competitors.
1 August 2025
Reply from Gym Master
Hello Tim,
Thank you for providing us with some positive feedback.
We are glad to hear that you are impressed with our delivery speeds and you think we offer value for money.
Kind regards,
Gym Master Customer Care Team
Safety squat and cambered multi-grip bars...
Easy online ordering process with timely follow ups on shipping and delivery. Great products: safety squat bar is terrific with excellent padding and padded bars to grip; cambered multi-grip bar is also great and was easy to put together and is solid.
31 July 2025
Reply from Gym Master
Hello Jason,
We appreciate you taking the time to leave us a review. Thank you.
We are happy to hear that you found the ordering process smooth and found our products to be top quality and simple to assemble.
Kind regards,
Gym Master Customer Care Team
Pretty great experience.
Loved the fractional plates I got. They look really good and are a practical way of increasing weight.
Delivery was amazingly quick
28 July 2025
Reply from Gym Master
Hello Vinicius,
Thank you for your positive feedback. We really appreciate this.
We are so happy to hear you are loving the fractional weight plates and the delivery was quick.
Kind regards,
Gym Master Customer Care Team
Really good and speedy customer…
Really good and speedy customer service, and my stuff was shipped out the next working day and arrived the day after that. Good quality stuff at a great price as well
28 July 2025
Reply from Gym Master
Hello Rachael,
Thank you for taking the time to leave positive feedback.
We are thrilled to hear you received your order quickly and had a good customer service experience.
Kind regards,
Gym Master Customer Care Team
Great products at very reasonable prices
My wide backrest weight bench is a quality product at a good price. Easy to put together and very solid. I’ve shopped multiple times with Gym Master and not had any cause to complain (touch wood).
28 July 2025
Reply from Gym Master
Hello,
Thank you for taking the time to leave us a review, we really appreciate it.
We are happy to hear that you are a returning customer and have experienced no issues with our products. We hope to help you achieve your fitness goals!
Kind regards,
Gym Master Customer Care Team
Reply from Gym Master
Hello Christine,
Thank you for the positive feedback.
We're pleased to hear you received your order quickly, and that you are very happy with the product.
Kind regards,
Gym Master Customer Care Team
Cable machine including weights
Ordered the cable crossover machine including weights. It did arrive without some components however the team at gym masters were very helpful and got the parts out to me very quickly. The machine is tricky to put together however it is a good quality machine, would recommend
20 July 2025
Unprompted review
Reply from Gym Master
Hello,
We are sorry to hear that your order is missing fixings.
UPDATE: We have found your contact email and we are now successfully in touch with you. We will work with you to resolve this ASAP, sending any necessary replacements on a next day service
Kind regards,
Gym Master Customer Care Team
Reply from Gym Master
Hello Barbara,
We appreciate you taking the time to leave us a review.
We are happy to hear that you think our delivery is fast.
Kind regards,
Gym Master Customer Care Team
GM3 adjustable bench
I purchased the GM3 bench. The product is not perfect: the gap between seat and back rest is too wide(especially when in decline), the leg support is good only as a decoration as it is just too painful to use it in decline, build quality: not everything seems to be as straight or at the right angle as it should be, the welds are not top quality etc. However, this is still a good bench, good padding and non-slip material, decent padding (a bit too firm for me but still fine), althought the finish quality is so so it is sturdy and not wobbling at all, good size esp. the long backrest will satisfy tall people. Overall, it is a really good choice for home gym users who want a bench capable of holding heavier weights bit (just like me) don't want to pay the high prices that the more advenced models typically require. I used it just a couple of times but it looks like it will serve me for a long time.
27 June 2025
Reply from Gym Master
Hello Wojciech,
Thank you for taking the time to leave us a review, we appreciate it.
If you are able to provide any images or videos please send them to: contact@gymmaster.co.uk. I can then pass on your notes to be investigated
We are glad to hear that our bench will be able to assist you for a long time.
Kind regards,
Gym Master Customer Care Team
I ordered a 6 foot standard barbell and…
I ordered a 6 foot standard barbell and a wall anchor, both items were received quickly and the packaging was excellent. I have ordered from Gym master a few times and I have been impressed with their products each time. I will definitely be ordering from them again.
1 July 2025
Reply from Gym Master
Hi Gavin,
Thank you so much for your positive review!
We're really pleased to hear your barbell and wall anchor arrived quickly and in great condition. It means a lot to know you've been impressed with our products each time you have ordered from us.
We hope to see you order with us again soon!
Kind regards,
Gym Master Customer Care Team
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