GX Physio & Sports Injuries Clinic Reviews 97

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Deniz was recommended to me by my Dad. I’m training for my 4th marathon and had some discomfort running which turned out to be a grade 1 muscle tear. Deniz was excellent in getting me mobile and reass... See more

Company replied

Rated 5 out of 5 stars

“I had a great experience at GX Physio & Sports Clinic while receiving treatment for my knee. I saw Alison Platts and she very professional and knowledgeable, she provided a clear treatment plan and... See more

Company replied

Rated 5 out of 5 stars

I recently visited GX physio for treatment for my foot. I was very impressed with the polite and warm welcome as well as the attentive and very helpful treatment I received! I would highly recommend G... See more

Company replied

Rated 5 out of 5 stars

A great big thank you to Tim Barsellotti and all the amazing team, especially Alison, at GX Physio whose guidance and expertise have made such a difference, from insightful diagnosis to effective work... See more

Company replied

Company details

  1. Physical Therapist
  2. Medical Center
  3. Physical Therapy Clinic
  4. Sports Massage Therapist

Written by the company

GX Physio consists of 4 vastly experienced and specialist Physiotherapists who are experts at treating a wide array of musculoskeletal & sports injuries, in addition to rehabilitation following surgery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A professional and competent physio

A professional and competent physio. I was able to get an appointment with Kulmeen quickly. She assessed me and gave me exercises to do with no pressure to return. I did have a second appointment and she gave me resistance exercises which have got me further on the road to recovery.

23 February 2024
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hey Matthew,

Reading your review made my day—thank you! It's fantastic to hear that Kulmeen was able to assess and support your recovery with the right exercises. That’s exactly what we aim for with every person who comes through our doors.

We value genuine feedback like yours as it helps us keep improving. Drop us a line anytime if you need anything!

Best wishes,
Tim

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Tim. He was extremely easy to communicate with and really made me feel at ease throughout our sessions. He explained the nuances of my shoulder injury in a way that was straightforward and simple to grasp. His approach not only helped me understand what was wrong but also outlined clear, practical steps we could take to improve my condition. Highly recommend him for anyone needing knowledgeable and comforting care!

4 April 2024
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hello Kariba,

We just read your wonderful review—thank you! It put a huge smile on our faces to hear how much you appreciated the care and guidance during your sessions. Helping you understand your shoulder injury and providing clear steps for recovery is exactly what we aim for, so it’s great to hear that it made a difference.

Let us know if there’s anything else you need—always happy to help!

Tim

Rated 5 out of 5 stars

HIGHLY RECOMMENDED

was recommended Alison Platt by a friend when trying to recover from a broken nkle. My ankle was fine but my knees were causing me big problems. My first visit was just an assessment at which she reassured me that with a few exercises she would have me back to pain free. I basically was using the wrong muscles. 3 weeks later ( doing my excesses every day) I was back to pain free and 18 holes of golf. One more visit and that was it. Never looked back. Professional, extremely knowledgable and not there to rip you off. Can’t recommend highly enough . Carolyn Betts.

22 February 2024
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hello Carolyn,

We just read your wonderful review—thank you! It’s fantastic to hear how Alison’s expertise helped you get back to pain-free movement (and back to 18 holes of golf!). That’s exactly what we strive for, and it’s always rewarding to know when our approach makes a real difference.

Let us know if there’s anything else you need—always happy to help!

Tim

Rated 5 out of 5 stars

Professional

Professional, knowledgeable and sorted out my injury.

8 February 2024
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hey Geoff,

Reading your review made my day—thank you! It’s great to hear that we could help with your injury. That’s exactly what we aim for with every person who comes through our doors.

We really appreciate your feedback. Drop us a line anytime if you need anything!

Best wishes,
Tim

Rated 5 out of 5 stars

I have used Tim and his colleagues a…

I have used Tim and his colleagues a number of times and have been extremely pleased with the support and treatment given .
A very professional team

22 May 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hello Andrew,

Thank you for such kind words about our team! Reading reviews like yours reminds us why we love being part of this clinic. It's people like you who make what we do worthwhile.

Don't hesitate to reach out if you need anything else—our inbox is always open.

Cheers,
Tim

Rated 5 out of 5 stars

Excellent Care and Empathy

Excellent Care and Empathy
I would highly recommend Susan as very professional, friendly and caring. I have been following an excellent therapy and rehab program following surgery on a complex broken ankle. Susan’s guidance has been outstanding in re-assuring me and instilling confidence in my ability to achieve a full recovery.

9 January 2024
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hello Rona,

We just read your wonderful review—thank you! It put a huge smile on our faces to hear how much you’ve appreciated Susan’s care and guidance. Recovering from a complex injury takes dedication, and we’re so pleased to know you’re feeling reassured and confident in your progress.

Let us know if there’s anything else you need—always happy to help!

Tim

Rated 5 out of 5 stars

Review of GX Physio and Sports Injury Clinic

I can highly recommend Susan at GX Physio and Sports Injury Clinic. I had been struggling with a calf injury for many months and it had reached the point where I was unable to run. Although I am over 65 years old, I am still keen to keep exercising regularly for as long as possible. Susan’s knowledge, friendly and positive outlook engenders a sense of optimism. Using various treatments including massage, ultrasound, strengthening and stretching exercises, I am delighted to report that the programme has resulted in me being able to start running again. Although I am attending the clinic less frequently than I did at the beginning of the treatment, I am still finding it very helpful and supportive to continue to visit Susan for the physiotherapy and to review my progress from the previous weeks, until I return to full activity.

7 March 2024
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hello Hugh,

We just read your wonderful review—thank you! It’s fantastic to hear how much Susan’s knowledge and positive approach have helped you get back to running. Your dedication to staying active is truly inspiring, and we’re so pleased to have been part of your journey.

Let us know if there’s anything else you need—always happy to help!

Tim

Rated 5 out of 5 stars

GX Physio

Over the past few years I have been to GX Physio to sort out issues with a shoulder, then knee, and finally and most recently a painful back. In all three cases I was given (by Susan) expert care and attention, and appropriate admonition to work at exercises between the weekly appointments. I am glad to say that I would happily go to them again.

7 December 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hello Lawrence,

Thank you for such kind words about Susan! Reading reviews like yours reminds us why we love being part of this team. It’s brilliant to hear that her care and encouragement helped across each stage of your recovery.

Don’t hesitate to reach out if you need anything else—our inbox is always open: hello@gxphysio.co.uk.

Cheers,
Tim

Rated 5 out of 5 stars

Extremely friendly and professional

Susan has been my Physio for around 8 years now.
She is a lovely lady to talk to, who knows her profession inside and out.
I have lower back pain, and Susan has always been able to relieve this for me.
Susan pays attention to the smallest details, and always takes a comprehensive history to help her decide on a plan of action.
She is very good at getting me an appointment at fairly short notice, and the GX Physio rates are very reasonable for such a high standard of service.
I would absolutely recommend Susan to anyone who has some type of joint or mobility problem, and I can’t thank her enough for all her help over the years.

5 September 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hello Wayne,

We just read your wonderful review—thank you so much! It really put a smile on our faces to hear how much you value the care you’ve received from Susan over the years. Her attention to detail and dedication truly set the tone for the kind of service we strive to provide at GX Physio.

We’re lucky to have such a loyal client like you, and Susan will be absolutely chuffed to hear your kind words. If there’s anything you need, you know where to find us!

Tim
GX Physio & Sports Injury Clinic

Rated 5 out of 5 stars

Thanks Tim

Thanks Tim! Excellent physiotherapy. Tim's programme and rehabilitation meant that I was able to cycle across Europe pain free having suffered from knee pain over the previous 2 years.

28 July 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hi Samuel,

First off – WOW! What an achievement—cycling across Europe pain free after two years of knee pain is no small feat. I’m so glad to hear the rehab programme helped get you there.

I actually shared your feedback with the team earlier—we all had big smiles on our faces! It’s stories like yours that make this work so worthwhile.

Keep pedalling strong,
Tim
GX Physio & Sports Injury Clinic

Rated 5 out of 5 stars

Friendly and super good with kids

Friendly and super good with kids. Tim really puts the child at ease and knows how to get the best out of them.

4 August 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hey Mrs. Taylor,

Reading your review made my day—thank you! It's fantastic to hear your child felt at ease and responded well to the sessions. That’s always what we aim for, especially with our younger patients.

Appreciate you taking the time to share your experience. If there's anything else we can support with, just let us know!

Best wishes,
Tim
GX Physio & Sports Injury Clinic

Rated 5 out of 5 stars

Great service & thoroughly recommend

Great service & thoroughly recommend - Tim spent time to understand what was really going on & suggest the right treatment for me. Monitored everything & offered alternatives. No complaints at all

15 May 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hello Stephen,

Thanks so much for the lovely review—it means a lot! I’m really glad to hear you felt supported and that the treatment plan worked for you. Taking time to understand what’s going on beneath the surface is exactly what we aim to do, so your feedback really hits home.

Let me know if there’s anything else you ever need—always happy to help.

Tim
GX Physio & Sports Injury Clinic

Rated 5 out of 5 stars

Highly recommended

I highly recommend GX Physio and Sports Injury Clinic. I've been suffering from tennis elbow and long term neck pain for a number of years now due to work. Through a series of strengthening exercises, ultrasound therapy, dry needling and sports massages with Tim we have managed to get it under control. Tim takes a holistic approach to the treatment plan, reviews what is working well and what may need tweaking regularly, and this has made me much more confident in normal day-to-day activities as well as at work. Once again, would highly recommend!

17 July 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hi Nat,

Thank you so much for your kind words and recommendation! I’m really pleased to hear the combination of treatments has helped ease your symptoms and boosted your confidence in day-to-day life and work. It’s been great working with you on a plan that evolves as you do—your consistency has made all the difference.

If anything changes or you need further support, don’t hesitate to reach out.

Tim
GX Physio & Sports Injury Clinic

Rated 5 out of 5 stars

Excellent physio

My husband recommended Tim to me after he quickly sorted his running injury. Tim is incredibly knowledgeable and his manner is very reassuring and friendly. He sorted my shoulder injury whilst making sure that I had all the necessary knowledge to maintain my progress so the injury won’t recur. I would highly recommend Tim to anyone looking for a physiotherapist.

11 July 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hi Caroline,

I just wanted to say thanks for leaving us such a lovely review! We're constantly working to improve our [product/service], so hearing that it worked well for you means everything.
Your feedback helps us keep moving in the right direction. Looking forward to seeing you again!
Tim
GX Physio & Sports Injury Clinic

Rated 5 out of 5 stars

Amazing service

Amazing service, Tim is so knowledgeable and kind. He really knows his stuff and makes a good plan to help every different injury/situation. Physio is fun.

12 July 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hello Lorna!

We just read your wonderful review - thank you! It put a huge smile on our faces to hear how much you enjoyed the physiotherapy service with me, especially the tailored plans for your injuries. It really is a game changer when you have a good plan in place, right? As you know, we're a small yet passionate team here at GX Physio, and feedback like yours really energises us to keep pushing forward.

Let me know if there's anything else you need. Always happy to help!

Tim

Rated 5 out of 5 stars

A Very Positive Experience

A Very Positive Experience
I had a consultation and then a thorough plan to target my shoulder problem - enjoyable and expert analysis for a specified number of weeks, exercise plan via an APP - easy to follow with a timer - Tim was brilliant - Having a great Physio nearby saved a lot of time - I would highly recommend GX Physio, Jerry

16 June 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hi Jerry,

What a thoughtful review - thank you for making our day! I'm particularly glad you mentioned the exercise plan via the app – we’ve worked hard to make that process as smooth and easy as possible. Really appreciate you taking the time to share your experience. If you ever need anything, you know where to find us!

Best,
Tim

Rated 5 out of 5 stars

Fantastic service

My Son has been seeing Tim for several months now, and for someone that lacked confidence after major surgery, Tim put him at ease and made him feel comfortable and positive about his journey with physio and making realistic goals. Tim has great knowledge and really.wants to help people to achieve the best outcomes. I would certainly reccomend GX physio and sports injury clinic, a fantastic service.

4 July 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hey Mark,

Reading your review made my day - thank you! It's fantastic to hear that the experience was positive for your son and that he felt at ease during his physio journey. That's exactly what we aim for with every person who comes through our doors. We value genuine feedback like yours as it helps us keep improving. Drop us a line anytime if you need anything!

Best wishes,
Tim

Rated 5 out of 5 stars

Great experience from start to finish

A great physio experience from start to finish with Tim, who was patient in taking the time to understand my needs, in consultation, and credible when moving into physiotherapy itself, in the same session. Tim is passionate about health and the community and I look forward to seeing GX Physio continue to go and grow from strength to strength.

12 July 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hi Neil,

I just wanted to say thanks for leaving us such a lovely review! We're constantly working to improve our service, so hearing that it worked well for you means everything.
Your feedback helps us keep moving in the right direction. Looking forward to seeing you again!

Tim
GX Physio & Sports Injury Clinic

Rated 5 out of 5 stars

Helping my arthritic knee

Prior to joining a long walk I have been experiencing a recurrence of long standing knee pain. Susan has given encouraging practical advice, treatment and exercises which have all been hugely helpful. Friendly practical and a great sense of humour. Highly recommended.

28 June 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hello,

Thank you for such kind words about Susan! Reading reviews like yours reminds us why we love being part of this team. It's people like you who make what we do worthwhile.
Don't hesitate to reach out if you need anything else – our inbox is always open – hello@gxphysio.co.uk.

Cheers,
Tim

Rated 5 out of 5 stars

I have always found my care at Gx…amazing

I have always found my care at Gx Physio excellent. Susan, my Physiotherapist is Amazing ! Her clinical skills are very good and she has helped me immensely with my knee and back problems. I would happily recommend her to my friends and family .

9 June 2023
Unprompted review
GX Physio & Sports Injuries Clinic logo

Reply from GX Physio & Sports Injuries Clinic

Hello Sunitha,

We just read your wonderful review - thank you! It put a huge smile on our faces to hear how much you’ve enjoyed the Physiotherapy service with Susan. She really is amazing, isn't she? As you know, we’re a small yet passionate team here at GX Physio, and feedback like yours really energises us to keep pushing forward.

Let us know if there’s anything else you need. Always happy to help!

Tim

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look