Easy to order from the website, there is no extra added at the end for delivery. My order always arrives quickly. The eco firelighters are excellent for starting my log burner usually only needing on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic selection of wood dust for cold smoking - go for the selection pack, you essentially get 6 bags for the price of three and all flavourrs are delicious. Dry as a bone and very quickly deliver... See more
Lovely - they arrived undamaged and look good, most intact - I am afraid its not cold enough yet to try them out but I will try to edit this later after using them. We start using the fire a bit in N... See more
1. I found the Company on the Internet, and it had a very informative and helpful web-site, with competitive prices for guaranteed hardwood 'Woodsure' certified logs. 2. I had a couple of queries... See more
Company details
Written by the company
Old Gwernyfed is our 16th century home which includes 200 acres of woodland. Gwernyfed Wood is sourced solely from this woodland, we harvest the wood under our sustainable woodland management scheme, transport it to our yard only 1 mile away, where it is processed into a variety of different firewood products and then kiln dried in our own biomass kiln to a moisture content of under 20%. Kiln dried wood burns cleaner and hotter, and for longer, so with Gwernyfed Wood you can be assured of the highest quality product.
Contact info
United Kingdom
- 07957 421132
- info@gwernyfedwood.co.uk
- gwernyfedwood.co.uk
4.7
Excellent
660 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good logs
Very good logs - has a small amount of kindling type logs so perfect if you are running low or have forgotten keep the burner stocked snd fire getting low. The logs burn very well. They are grand size for burning too and last a very decent while. Service and delivery excellent.
30 September 2024
No customer service
Ordered some logs and briquettes and expected them to be delivered next day as advertised.
Delivery day comes and nothing, Yodel status states item still with sender.
Rang the mobile number on the website.
No answer
Left a voicemail asking for a call back
No call back
Emailed them same day asking when delivery would arrive.
No reply
Made an enquiry about an out of stock item via their online enquiry form.
No reply
Product is ok, but if you cannot speak to anyone if theres a problem then ill shop where they have the courtesy to respond.
Order arrived one day late, no communications since.
1 October 2024
Unprompted review
Great Company
Great Company. Always reliable. Quick delivery and good products. Thank you.
27 September 2024
It does what it says on the packet!!
4 September 2024
fantasic wood chips for smokin
Excellent, prompt service at a great price that included next day delivery on 6x packs of wood chips! Tested one pack over the weekend by smoking 2x chooks & a piece of pork - perfect!!!
28 August 2024
Excellent product
Excellent product. Pear wood used for smoking chicken wings gave a subtle smokiness with a sweet background that complimented the spice rub.
28 August 2024
Excellent
Absolutely super fast delivery. Items arrived exactly as described. Have yet to try them but if the rest of the experience dealing with Gwernfed is anything to go on I’m sure i shall not be disappointed.
28 August 2024
Unprompted review
Slow delivery but worth the wait
Initial order wasn't dispatched as planned and therefore not received within the expected 24 hours. The problem was quickly resolved once I sent an email chasing it. Overall product is fine, decent sized smoking chunks that do what they are intended to do.
31 July 2024
Will def use again
Great wood chunks and swift delivery. Will use again. Gave a great flavour to my pulled pork.
29 July 2024
Delivered very quick
Delivered very quick. All items as requested.
Firelighters get the BBQ going quick, and only need one. The mesquite wood chips do what they say on the bag.
31 July 2024
Excellent quality and prompt delivery
Excellent quality and prompt delivery. Will be ordering again soon as prices are fair and the product is exactly as advertised. Kepp up the good work.
28 June 2024
Excellent service
Excellent service, ordered lunchtime Friday and received before Lunch Saturday
28 June 2024
Exelent service and good price very…
Exelent service and good price very quick delivery 😁👍
28 May 2024
Very quick delivery, weight of box was on point
Very quick delivery, ordered in the morning and arrived next day. Weighed up as expected and the whiskey chunks gave a lovely flavour. Thank you
28 May 2024
Very happy with the wood worked well in…
Very happy with the wood worked well in my pizza oven
28 May 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.