Guiide Reviews 831

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its ease of use, intuitive design, and comprehensive approach to financial planning, especially for retirement. Many found the website and app to be excellent tools, providing clear and understandable insights into their financial future. People also appreciate the value for money, noting that such a powerful and free tool is a rare find. However, some customers also noted a few areas for improvement, such as the lack of a "couples" planning feature, which many are eagerly awaiting. A few users also mentioned difficulties in extracting detailed analysis or making specific adjustments, like calculating savings interest income or selecting Scottish tax bands.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the tool excellent, simple, and... See more

Product

People report positive experiences with the product, often describing it as an excellent, simple, and free... See more

Website

Users describe positive interactions with the website, frequently praising its ease of use, clear navigation,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the service for being... See more

Application

Reviewers mention positive feedback about the app, highlighting it as a useful tool for amalgamating finances... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really simple to use and gives a good indication of what’s possible - maybe sooner than some would expect. Lots of variables can throw things off course but that’s life. For anyone that hasn’t looke... See more

Company replied

Rated 5 out of 5 stars

Really helpful in helping me get a bead on where I might be heading. The modellers are a great help and have allowed me to see how I *might* be able to bridge the gap between potential early retiremen... See more

Company replied

Rated 5 out of 5 stars

Everything needed to see a clear picture of the future in an easily understandable flow with quick links to .gov to find all needed information to input ina jiffy. The site working well and logically... See more

Company replied

Rated 5 out of 5 stars

Finally a really good pension and drawdown planner. Unlike many others, Guiide takes a holistic approach to all my finances including pensions, ISAs and other savings and then allows me to tweak num... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Financial Planner

Written by the company

We only have one aim, to give savers direct access to, or allow trustees, employers and providers to provide tools their pension savers need, to improve their retirement outcomes. Put simply, there are plenty of tools which tell pension savers if they take A each year, earn B returns, their pots will last for C years. For almost everyone these offer no practical help, as nearly everyone has other income or savings to put towards retirement. Included in these are State Pensions, Final Salary pensions, ISA savings and part time work for example. Some of these are taxable, some are not. Our tool is the only fully holistic planning tool that can be used directly by individuals without expert input. Our tool answers the one question pension savers actually want answered, "How do I use everything I have, to get the after tax income I want in retirement?". You can visit the Guiide website for much more detail and to try it for yourself.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

831 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to use software

Easy to use software, looking forward to the 'Couples' update as we could then see a collective view of our finances going forward. Otherwise a GREAT tool

9 March 2026
Guiide logo

Reply from Guiide

Hi

Many thanks for the review and pleased you like it

Thanks again

Kevin

Rated 5 out of 5 stars

Great tool

Great tool. One problem, having registered before and tried to create from new my plan, when it asks to enter email to download report it says already registered and does not allow report download. I only have dashboard view?

18 March 2026
Unprompted review
Guiide logo

Reply from Guiide

Hi David

Thanks for the review.

If you've already registered you cant register again with the same email and overwrite it as it could mean anyone could overwrite your plan.

If you have registered you would need to log in and then you can adjust anything in your plan, rather than redo.

Not sure if I have this right, but please just email me on contact@guiide.co.uk if you need any help.

Thanks

Kevin

Rated 4 out of 5 stars

A great start to retirement planning

A great start to retirement planning. There are one or two areas of improvement to help those who have started drawdown but the output plans are really helpful.
Considering it’s free and doesn’t try to upsell you to a paid plan this is well worthwhile trying out.
Also major kudos for the prompt and helpful support via email.

16 March 2026
Guiide logo

Reply from Guiide

Hi Colin

Thanks for the review and pleased you like it

Thanks again

Kevin

Rated 5 out of 5 stars

Great value

Great value, great customer service. Simple software to learn and use. No issues.

14 March 2026
Guiide logo

Reply from Guiide

Hi Pawel

Many thanks for the review, pleased you like it and yes any questions just ask, happy to help.

Thanks again

Kevin

Rated 3 out of 5 stars

Fairly simplistic approach that is User…

Fairly simplistic approach that is User friendly.
Most planning is done by couples and this is not available here

12 March 2026
Guiide logo

Reply from Guiide

Hi James

Thanks for the email. Sorry we didn't meet your expectations. We are a completely free site, so we need to upgrade things in a certain way or it would be impossible to remain free to everyone. Our blogs cover why there has been a delay on this. There are other freemium type sites that charge £5-10 per month for add ons like couples planning that can meet your needs before we deliver ours.

Many thanks

Kevin

Rated 5 out of 5 stars

The best pension calculator I have…

The best pension calculator I have found so far. So great to simply try different variables.

11 March 2026
Unprompted review
Guiide logo

Reply from Guiide

Hi

Many thanks for the review and really pleased you like it.

Thanks again

Kevin

Rated 3 out of 5 stars

Great app

Great app, but a shame I cannot include my wife's savings in the projections.

11 February 2026
Guiide logo

Reply from Guiide

Hi Sean

Please our blog to see why that is the case https://guiidewordpress.azurewebsites.net/

Also please see how we have been dealing with this for over a year now at considerable legal and compliance cost to ourselves to enable us to provide this.

Hopefully you can see we are equally as frustrated.

Kevin

Rated 5 out of 5 stars

Easy to use takes all details into…

Easy to use takes all details into account when working out results would recommend to anyone working out a retirement income

15 February 2026
Guiide logo

Reply from Guiide

Hi

Many thanks for the review pleased you like it and would recommend to others

Thanks again

Kevin

Rated 5 out of 5 stars

Easy to use

Easy to input data on your pensions, savings and what income you want to live on. The tool then tests different scenarios to assess what you will actually achieve

9 February 2026
Guiide logo

Reply from Guiide

Hi Graham

Many thanks for the review and pleased you found it easy to use

Thanks again

Kevin

Rated 4 out of 5 stars

Free planning tool

Free planning tool. Some areas still to be developed but I really like what I have seen so far.

12 February 2026
Guiide logo

Reply from Guiide

Hi

Many thanks for the review and pleased you like it

Thanks again

Kevin

Rated 5 out of 5 stars

Great for understanding where you actually are financially with retirement age approaching.

Really helpful in helping me get a bead on where I might be heading. The modellers are a great help and have allowed me to see how I *might* be able to bridge the gap between potential early retirement and state pension age. I’m a little better informed and have more oversight re my position as a result.

13 February 2026
Unprompted review
Guiide logo

Reply from Guiide

Hi

Many thanks for the review and really pleased you like it

Thanks again

Kevin

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