We've been buying our wines from Guest Wines for over two years now. There are two main reasons. Firstly, the wines are stunning in quality, and competitively priced. Previously we bought supermarke... See more
Company replied
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See what reviewers are saying
I knew wanted the excellent Ad Gefrin No 1 as I'd tasted it previously and I was happy to increase my order to receive an attractive first order discount. But what to add? I like Pedro Ximenez and the... See more
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I recently had the pleasure of a guided tasting with Ruth of Guest Wines at the Sweet Patisserie Bakery in Whitley Bay. I was so impressed by Ruth's huge knowledge of wines, and her open, friendly and... See more
Company replied
Guest Wines are fabulous! Ruth is always super friendly and accommodating. They respond to emails really quickly and are able to deliver in great time. Ruth is always willing to provide gift boxes and... See more
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Company details
Written by the company
Guest Wines are a North East based wine specialist bringing a range of exclusive and high-quality wines to the trade across Northumberland and the North East of England. We also offer an extensive online shopping experience for individuals who enjoy high quality wines at home.
Contact info
Fergy Space, Northumberland Business Park West, NE23 7RH, Cramlington, United Kingdom
- 0191 563 4976
- hello@guestwines.com
- guestwines.com
4.9
Excellent
164 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fast delivery and the personal touch.
4 November 2022
Reply from Guest Wines
Hi David, thank you so much for your feedback. It means a lot to us to keep our customers happy. Enjoy the wine. Cheers Ruth
Reply from Guest Wines
Hi Ed, Thanks for the kind review, we're glad we got your order all sorted for you. Look forward to hearing from you again in the near future I hope. Ruth
Found a wine I had been specifically…
Found a wine I had been specifically looking for at a good price. Great communication, fast secure delivery, no problems at all
28 September 2022
Reply from Guest Wines
I'm pleased we could be of assistance, always great to hear from our happy customers!
Good Communication
Fantastic service from Guest Wines and good communications. Unfortunately they were let down by their couriers and the wine was delivered a week late. Not Guest Wines' fault though. Will definitely use them again. Not had a chance to drink the wine yet but looking forward to it.
3 September 2022
Reply from Guest Wines
Thank you for your fabulous review Graham and being extremely understanding with regards the courier delays due to recent strike activity. We truly hope you enjoy the wines you ordered and look forward to welcoming you back in the near future! Cheers Ruth
Reply from Guest Wines
Hi Anthony, Thank you so much for your review, we really appreciate you taking the time to give us feedback. Hope to see you back soon. Cheers Ruth
Super wines, great service.
We've been buying our wines from Guest Wines for over two years now. There are two main reasons. Firstly, the wines are stunning in quality, and competitively priced. Previously we bought supermarket wines, but I hadn't realised that they were so variable and often so disappointing in quality. I have seen some supermarket wines described as 'industrial', and not just because of the quantities in which they are produced..! We have moved away from supermarket wine now. Secondly, the order rocks up at our door a couple of days after ordering. It's a brilliant service.
24 July 2022
Unprompted review
Reply from Guest Wines
Hi Tim, Thank you so much for your fabulous review. It means alot to know we are keeping our customers happy and interested in the wines we source. Cheers Ruth
Easy site to navigate
Easy site to navigate
Great selection of product at all cost levels
Direct contact via email re delivery instructions
Confirmation of delivery
It was a pleasure to deal with this company.
23 July 2022
Reply from Guest Wines
Hi Gareth, Thank you so much for your positive review. It is a pleasure to look after customers like yourself and we look forward to helping you again. Cheers Ruth
Great service and wine delivery
Great service and wine delivery! Guest wines kept me informed at every stage. The only slight downside is that my location is classified as the highlands which means I have to pay a higher delivery charge.
18 July 2022
Reply from Guest Wines
Hi Kelly, Thank you for your excellent review. It's good to hear your feedback and I appreciate your comments on the delivery charge. Unfortunately we are charged a higher rate for your area, however, I am happy to review our shipping costs to see if there's anything we can do as we value your custom and would like you to continue to shop with us. Cheers
Ruth
Very friendly service
Very friendly service. Lots of communication about the different stages of the delivery process. Nice personal touches from the team. Will definitely use again in the future.
17 July 2022
Reply from Guest Wines
Hi Dan, Thank you for your lovely feedback, it's really very appreciated to know we're doing good things. Look forward to hearing from you again. Cheers Ruth
Excellent first purchase experience
Excellent first purchase experience. Attractive and very competitive pricing. Easy to place order. Communicative, accomodating and flexible team. Delivered virtually overnight with 'Thank you message and other tasting offer' inside. Left my details for future offers. Will buy again.
14 July 2022
Reply from Guest Wines
Hi Colin, Thank you so much for your fantastic review. It warms my heart to read feedback like yours and know we have made a good impression. We look forward to hearing from you again. Cheers Ruth
Definitely give this company a try……..
Great company to interact with and sort out issues immediately! Thanks for that……
The selection of wines is good but perhaps not great and many of my would be choices often show as out of stock.
However I have never been let down 🙂
12 July 2022
Reply from Guest Wines
Hi Colin, Thank you for your comments and feedback. We really appreciate your custom and will endeavour to improve on these aspects. We try our best to keep products up to date but automated technology is not perfect (unfortunately) and sometimes stock is available although it's showing as out. It's always worth dropping us a line if it's something particular you are interested in. Thank you.
Service
Service, delivery and keeping customer updated all very professionally done.
Would recommend.
14 June 2022
Reply from Guest Wines
Hi Stephen, Thank you so much for your review. We appreciate your feedback immensely! And hope we can look after you again soon. Cheers Ruth
Helpful email correspondence with Ruth
Helpful email correspondence with Ruth, wines arrived as arranged , very efficient and friendly service from order to delivery . The wine is lovely too !
10 June 2022
Reply from Guest Wines
Hi Mike, thank you so much for your lovely review. We do our best to offer personal efficient service and it's always appreciated to receive your feedback. Glad to hear the wine is being enjoyed! Cheers Ruth
Another perfect delivery of my…
Another perfect delivery of my favourite wine - thank you very much
3 June 2022
Reply from Guest Wines
Hi Helen, Thank you so much for another lovely review and so great to receive your feedback on our service and the wines! South African Sauvignon Blanc is proving very popular indeed! Cheers Ruth
Great service and great wine!
Great service and great wine!! Will be shopping here again for sure.
31 May 2022
Reply from Guest Wines
Thank you for your fab review Rachel. We look forward to welcoming you back! Ruth
Easy to order and delivered quickly…
Easy to order and delivered quickly with a nicely handwritten note in the wine box which you don't often get now! I will definitely be ordering through them again.
18 May 2022
Reply from Guest Wines
Hi Annalisa, Thank you so much for your lovely review. I'm so pleased you like our personal touch, I agree handwritten notes are such a rare but nice thing to receive. We look forward to helping you again! All the best Ruth
Reply from Guest Wines
Hi Barry, Thank you very much for your review! We're so pleased you're happy with our services! All the best Ruth
Recommend
Couldn’t find the wine anywhere but here. Communication was good and wine was obviously in great condition! Thank you!
20 April 2022
Reply from Guest Wines
Thank you so much for your kind review! This is so wonderful to hear. We're very proud to stock English Wines and the Litmus Orange is a stand out one for sure! Glad we could help! By the way, we have it back in stock when you need a top up. Cheers Ruth
Excellent service
Great selection, very reasonable prices and excellent service from start to finish.
15 April 2022
Reply from Guest Wines
Thank you very much for your great review. We're so pleased to hear customers are happy with our service and prices. Cheers Ruth
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