Guardio Reviews 

14,787
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 6,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mobile application for keeping their daily online activities safe and successfully blocking malicious websites and spam. Many consumers appreciate the remarkably simple setup process and feel much more secure while browsing the internet every single day. However, some people mentioned experiencing notable difficulties when managing account settings or trying to shift between different subscription plans. A few other consumers also felt frustrated because the security tool occasionally blocked legitimate websites and unnecessarily interrupted standard phone calls. Some reviewers also noted that the overall system complexity made initial onboarding slightly confusing for users.

What people talk about most

Website

Customers consistently note positive experiences with website protection, expressing great satisfaction with... See more

Product

Clients share positive opinions on product, noting it provides complete security and stops malicious attacks... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the reliable protection... See more

Application

Users describe positive interactions with application, expressing great satisfaction with the reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Title: Identity Theft Protection When I was notified by the bank that my Social Security number was found in the dark web I went into full blown panic mode. Guardio was right there to guide me throu... See more

Company replied

Rated 5 out of 5 stars

Guardio has stopped malicious attacks on my iPhone more than once since I started using it a couple of months ago I will not be without it. My phone also works better since I downloaded the Guardio ap... See more

Company replied

Rated 5 out of 5 stars

Guardio has helped make our online activities safe. When anything questionable or malicious comes up Guardio automatically warns us about it. It has even shut down sites that we have attempted to open... See more

Company replied

Rated 5 out of 5 stars

Guardio started protection right away, even before I had every option set up. During the set up process Gaurdio provided instructions. All the steps needed to take from “Settings” to completion of set... See more

Company replied


Company details

  1. Computer Security Service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(14,787)

6,080 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Guardio continually keeps my devices protected

Guardio keeps my devices protected and informed of potential threats whenever potential malicious activities are present some I would not think were a cause for concern. Great app keeping confidence in safety online

21 October 2026
Unprompted review
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Reply from Guardio

Thank you, Anthony! Flagging things you might not think twice about is part of the job. Here to keep your online experience safe.

Rated 4 out of 5 stars

Taking good care of my account and…

Taking good care of my account and staying in touch with me.

21 October 2026
Unprompted review
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Reply from Guardio

Thank you, Loren! We're glad you feel looked after. That said, it seems like your experience wasn't perfect, so please don't hesitate to reach our support team at support@guard.io with any issue. Here to keep you protected. 💚

Rated 5 out of 5 stars

They make my emails are safe also…

They make my emails are safe also making sure that data is safe always protect me

20 October 2026
Unprompted review
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Reply from Guardio

We're glad Guardio is helping you feel safer with your emails and personal information, Lonnie! 💛 Thanks for trusting us to look out for you!

Rated 5 out of 5 stars

Very Impressed with Product and Customer Service

New product for me, but I’m impressed! Product identified an issue immediately and guided me through resolution. Customer service is excellent!

20 October 2026
Unprompted review
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Reply from Guardio

What a great start, Christine! 💛 We're glad Guardio caught that issue right away and our team helped you get it resolved. Thanks for sharing!

Rated 5 out of 5 stars

This is truly a great app

This is truly a great app ! I have no worries browsing on the internet because if a suspicious site comes up Guardio blocks it immediately. They definitely have my back!

20 October 2026
Unprompted review
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Reply from Guardio

We've definitely got your back, Lou! 🛡️ We're happy those website warnings are helping you browse with confidence!

Rated 5 out of 5 stars

I like being told that the website is…

I like being told that the website is not good to go to thanks

19 October 2026
Unprompted review
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Reply from Guardio

You're welcome, Bert! 🛡️ A little warning at the right time can make all the difference. Glad Guardio is helping you steer clear of risky sites!

Rated 4 out of 5 stars

It's a new account and I am still…

It's a new account and I am still learning this app but I will say so far great stopping Spam

20 October 2026
Unprompted review
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Reply from Guardio

Glad you're off to a good start, Donald! 💛 We hope Guardio continues to impress as you get familiar with everything it offers!

Rated 5 out of 5 stars

Always lets me know of any suspicious…

Always lets me know of any suspicious activities and what actions I need to take to resolve the matter.

17 October 2026
Unprompted review
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Reply from Guardio

Spotting threats is important, but knowing what to do next matters just as much! 🛡️ We're glad Guardio is helping with both, James!

Rated 1 out of 5 stars

Taylor of Guardio refuses to refund my…

Taylor of Guardio refuses to refund my money until Sept 2027. I contacted them immediately to make sure the subscription never went thru and today a month later I find them on my American Express. I offered to pay for 1 month and they refused to accept that. Never do business with them. They are awful and refuse to work with you

20 October 2026
Unprompted review
Guardio logo

Reply from Guardio

We take billing concerns seriously and understand how frustrating it can be when the outcome isn't what you expected. We'd appreciate the opportunity to review your situation again. Please reach out to support@guard.io so our team can take another look.

Rated 5 out of 5 stars

I just wanna say Taylor was very clear…

I just wanna say Taylor was very clear and helpful to me on what to do and she also helped me through every step, I'm really glad I found you guys, I would recommend this to anyone who's looking for spam protection go with Guardio Taylor you were very helpful I appreciate it thank you, Again I had another worry about being scammed and Taylor reassured me that I'm safe and protected I wouldn't go with anyone else but Gaurdio they explain step by step so you can understand what to do, and there prices are very reasonable, Thanks again Taylor for all your help your awesome 👍

19 October 2026
Unprompted review
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Reply from Guardio

We're so glad Taylor made everything clear and walked you through each step, Annmarie! 💛 Thanks for trusting Guardio and recommending us to others!

Rated 5 out of 5 stars

Guardio goes above and beyond to help…

Guardio goes above and beyond to help people they do whatever they can to help you to succeed in everyone is always so kind and friendly. I’m thankful I found them.

15 April 2026
Unprompted review
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Reply from Guardio

That means so much to our team, Donna! 💛 We're glad you've felt supported and cared for. Thanks for being part of Guardio!

Rated 5 out of 5 stars

I seriously cannot pick one area

I seriously cannot pick one area, all services are exceptional! I have no idea how many times I could have been fleeced but I do know that since I went with Guardio I have been warned and cautioned quite a lot. I love that I can now surf the web with more confidence!

30 January 2026
Unprompted review
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Reply from Guardio

That's exactly what we love to hear, Richard! 💛 We're glad Guardio's warnings are helping you browse with confidence and stay one step ahead of scammers!

Rated 5 out of 5 stars

I’m not technically savvy…

I’m not technically savvy so I needed some help with installation. I texted with Taylor in support, and the information she provided was at a level I could easily understand, not at all patronizing or impatient, which has been my experience with other companies and apps. This was a helpful and enjoyable experience, definitely 5 star!

19 October 2026
Unprompted review
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Reply from Guardio

Everyone deserves support that's patient and easy to understand, Sherlea! 💛 We're so glad Taylor made installation a positive experience. Thanks for sharing!

Rated 5 out of 5 stars

My inquiry was about changing the email…

My inquiry was about changing the email details, Taylor dealt with my problem, the help was fast, friendly and reassuring. If anyone reads this to check on Guardio, don’t hesitate, the protection is instant and when they show you the amount of scammers they have blocked, you get a good feeling knowing that your interests are being monitored.

19 October 2026
Unprompted review
Guardio logo

Reply from Guardio

We're glad Taylor made everything easy for you, June! 💛 It's wonderful knowing our support and protection are giving you peace of mind. Thanks for recommending Guardio!

Rated 5 out of 5 stars

Effective and realtime security…

Effective and realtime security monitoring that is reasonable. Thank you Guardio.

19 October 2026
Unprompted review
Guardio logo

Reply from Guardio

You're very welcome, Barbara! 💛 We're glad Guardio's real-time protection is helping you feel safer online. We've got your back!

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