Guardio Reviews 

14,823
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 6,148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently discuss how the application successfully detects malicious threats, blocks dangerous links, and safeguards personal information across various devices. Users appreciate the prompt protection provided right from the start, noting that the intuitive design makes online navigation much safer and worry-free. However, some people mentioned encountering challenges, such as the system occasionally blocking access to legitimate pages or failing to completely eliminate spam calls and messages. A few reviewers also noted that navigating account management features or dealing with unexpected performance slowdowns on certain devices could be frustrating at times.

What people talk about most

Website

People report positive experiences with website protection, expressing great satisfaction over how... See more

Product

Reviewers highlight positive aspects of product, noting that it successfully stops spam calls, phishing... See more

Service

Customers consistently note positive experiences with service, highlighting quick response times and... See more

Application

Clients share satisfaction with the application, as reviewers frequently highlight effective protection... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Title: Identity Theft Protection When I was notified by the bank that my Social Security number was found in the dark web I went into full blown panic mode. Guardio was right there to guide me throu... See more

Company replied

Rated 5 out of 5 stars

Guardio has helped make our online activities safe. When anything questionable or malicious comes up Guardio automatically warns us about it. It has even shut down sites that we have attempted to open... See more

Company replied

Rated 5 out of 5 stars

Guardio started protection right away, even before I had every option set up. During the set up process Gaurdio provided instructions. All the steps needed to take from “Settings” to completion of set... See more

Company replied

Rated 5 out of 5 stars

Guardio has stopped malicious attacks on my iPhone more than once since I started using it a couple of months ago I will not be without it. My phone also works better since I downloaded the Guardio ap... See more

Company replied


Company details

  1. Computer Security Service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(14,823)

6,119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I feel safe with guardo

I feel safe with guardo . No scams

27 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Johnny! Feeling safe online is exactly what we're here for. Always here to keep you protected 💚

Rated 5 out of 5 stars

This is a great service

This is a great service. It does everything they say it does. I’m very happy with it.

27 October 2026
Unprompted review
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Reply from Guardio

Thanks, Randy, so glad you're happy with it! Hearing that it works the way it should is the best feedback we could ask for. Here to keep you safe 💚

Rated 5 out of 5 stars

Had a slight hiccup when trying to use…

Had a slight hiccup when trying to use the app, but this was sorted out quickly by Taylor, in a friendly & efficient manner, which is always appreciated.

27 October 2026
Unprompted review
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Reply from Guardio

Thank you, C J! We're glad Taylor got the hiccup sorted quickly and kindly. Always here to keep you protected 💚

Rated 5 out of 5 stars

Quick action

Quick action

27 October 2026
Unprompted review
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Reply from Guardio

Quick action can make all the difference when it comes to online safety! 🛡️ Thanks for the 5 stars!

Rated 5 out of 5 stars

Very Beneficial

This service has been thorough in detecting scammers and other malware and I feel it has been very beneficial to have.

27 October 2026
Unprompted review
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Reply from Guardio

We're glad Guardio is helping you spot scams and online threats, Karen! 🛡️ Knowing you have that extra layer of protection can bring a lot of peace of mind. Thanks for trusting us!

Rated 1 out of 5 stars

They charged me a crazy amount of…

They charged me a crazy amount of money. My phone actually crashed and Guardio did nothing to protect me or stop the virus. My phone actually started acting funny after I downloaded the Guardio app. BEWARE!! They are a scam company and thieves. Charged me for a two year subscription. I cancelled when everything happened with my phone, and they won't refund any of the money.

25 October 2026
Unprompted review
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Reply from Guardio

We're concerned to hear about your phone issues and billing experience, Beth. Guardio is designed to help detect online threats, and we'd like to investigate what happened. Please contact support@guard.io so our team can review your protection, subscription, and refund concerns.

Rated 5 out of 5 stars

My HeroI!!

I, fortunately, have not encountered problems of any nature for a while. Today that changed with a questionable text sent to me & I was unable to log into my account or reset my password so I could verify this text was definitely not sent from Guardio. I was able to request help. With an immediate response from Taylor & her detailed instructions, I was able to change my password, sign in & verify my account was active.
To the rescue once again & my Peace of Mind intact!!

26 October 2026
Unprompted review
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Reply from Guardio

Taylor to the rescue again! 💛 We're so glad she helped you get back into your account and put your mind at ease, Judy. Thanks for trusting our team!

Rated 5 out of 5 stars

I have just begun to use Guardio

I have just begun to use Guardio. I am a 74 years old retired classroom teacher who has little experience with technology. Taylor and other technicians have patiently walked me through every step of navigating the use of Guardio and installing necessary items. I trust them to stay on top of any malicious activity by bad actors. Thanks again for helping me stay safe on line and for helping me resolve my questions and concerns. Your kindness and understanding mean the world to me.

26 October 2026
Unprompted review
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Reply from Guardio

You're very welcome, Mary Ellen! 💛 We're glad Taylor and the team made getting started easier. Everyone deserves to feel confident online, regardless of their technical experience!

Rated 5 out of 5 stars

I was able to get immediate help when I…

I was able to get immediate help when I contacted Guardio about a pop up I received about supposed viruses on my phone. Taylor assured me that I was protected and did the right think by closing the site

26 October 2026
Unprompted review
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Reply from Guardio

Closing that suspicious page was a smart move! 🛡️ We're glad Taylor was able to reassure you and answer your questions so quickly!

Rated 5 out of 5 stars

Help When Needed

I feel comfortable knowing that my i pad is safe from sll the scams that exist today. I am 88 years old and far from being technical competent. I m happy to have a third party protecting “my I pad and I”
.

26 October 2026
Unprompted review
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Reply from Guardio

You don't have to be a tech expert to stay safer online, Duff! 💛 We're glad Guardio is helping you enjoy your iPad with more confidence and peace of mind!

Rated 5 out of 5 stars

I can sleep much better

I can sleep much better. knowing my information is on the dark web, but Guardio is working hard to keep my information secured to keep it safe? Thank you, Guardio. You are the bumdiggity.😁

26 October 2026
Unprompted review
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Reply from Guardio

Bumdiggity! 😁💛 We love that, Catherine! Knowing your information has been exposed can be unsettling, but we're glad Guardio's monitoring and alerts are helping you rest easier!

Rated 5 out of 5 stars

This software has saved me.

This software has saved me several times when I had problems with my PC. After I installed Guardo, it blocked me from some sites I had used before. Soon, my strange locking-up issues went away. I have to credit Guardo for that. The sites must have been bad.

26 October 2026
Unprompted review
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Reply from Guardio

We're glad Guardio's warnings helped you steer clear of suspicious websites, Jeffrey! 🛡️ It's wonderful to hear your PC experience has improved. Thanks for trusting us!

Rated 5 out of 5 stars

Now days you have understand the lack…

Now days you have understand the lack of so called privacy that we are subjected to on an hourly, daily basis. Websites no doubt have their customers best interest in mind but the internet trolls have different plans. Personally, I'm not smart enough to keep up with it. Guardio has covered me with shield against these attacks.

26 October 2026
Unprompted review
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Reply from Guardio

Online threats are constantly evolving, Eric, and keeping up with them shouldn't have to be your full-time job! 🛡️ We're glad Guardio is helping you browse with more confidence and peace of mind!

Rated 1 out of 5 stars

CANCELLATION SEEMINGLY IMPOSSIBLE!

I have repeatedly tried to cancel a subscription since August 25th, 2026. They confirmed in an email and yet they continue to bill be! Enough Already!
DON'T MAKE THE SAME MISTAKE I DID.

25 August 2026
Unprompted review
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Reply from Guardio

Let's get this looked at properly, Denise. Please email support@guard.io with your account details and the cancellation confirmation you received, so the team can dig into exactly what happened. Protecting you, including your money, is what we're here for.

Rated 5 out of 5 stars

I am using Guardio for about two months…

I am using Guardio for about two months now. I am happy with the monitoring they do/ there are several times so far that they flagged suspicious websites.
They quickly respond when I have requests or need help.
I highly recommend this app.

25 October 2026
Unprompted review
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Reply from Guardio

Thank you so much, Laureen! We're glad the flagged sites and the quick help have made these two months feel safer. Here to keep you protected 💚

Rated 5 out of 5 stars
Guardio logo

Reply from Guardio

Thank you, Diane, and what a smart move to check with us before doing anything. Pausing to ask first is exactly what keeps you safe. We've got your back 💚

Rated 5 out of 5 stars

Again

Again, got a bogus text alert that I reported and had a quick and reassuring response. Thank you!!

25 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you, Susan! Reporting that text was exactly the right call, and we're so glad the reply felt quick and reassuring. Always here to keep you safe 💚

Rated 4 out of 5 stars

It has helped me with spam calls and…

It has helped me with spam calls and Dodgie emails and fish scams I would have gave it 5 stars but they haven’t got hotmail working properly yet but like I said it’s helping a lot with scam calls emails and Web sites love it

25 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you for the kind words, we’re so glad Guardio has been part of your day-to-day safety. Please note that our Email Security currently works with Gmail, so Hotmail inboxes aren’t covered by it today. Even so, if you click a suspicious link in an email, Guardio’s real-time protection can block the malicious website the moment you click. If you need any help, please reach our support team at support@guard.io and they’ll take a look with you. Here to keep you safe 💚

Rated 5 out of 5 stars

Use to use

Easy to use. Always in contact.

25 October 2026
Unprompted review
Guardio logo

Reply from Guardio

Thank you for the kind words! Easy to use and easy to reach is exactly what we’re going for, so it’s great to hear it feels that way. Here to keep you safe 💚

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