- Fast delivery (2 Business days) - No damage to the package - Tracking your package (however I did not receive an email that announces it before arrival, so I actually missed it)
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Company details
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Backed by several rounds of venture capital funding over $100M to date, Gshopper is the world's first e-importer for business clients and the global cross-border e-commerce platform for global shoppers. We discover the world's hottest products and bring them to global consumers alike at a great price. Our method of discovery is backed by highly advanced big-data mining technology, and our operation is highly automated using a sophisticated backend ERP technology. The products we feature on Gshopper come with a great deal of thought and care. Our mission is to help bring all of the popular products from many different countries to any online shoppers in a local country and help them to become true global shoppers. With 14 years of accumulated search and e-commerce technologies and global DNA, Gshopper is well-positioned to become the world’s first e-importer and leading cross-border e-commerce platform. Gshopper is headquartered in Singapore with subsidiaries in over 18 countries (and expanding) in the world including the United States, China, Japan, Korea, and many EU countries. Customers in 25 different countries can now enjoy Gshopper service. Please leave us your order number when commenting on TrustPilot so that we can provide help more promptly.
Contact info
Singapore
- support@gshopper.com
- gshopper.com
Replied to 75% of negative reviews
Typically replies within 1 week
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The deals are great
The deals are great, and the customer service is even better. My request was resolved quickly, kindly, and to my complete satisfaction.
I ordered something right before Black…
I ordered something right before Black Friday, and the price dropped. They offered me a $20 refund. I'm really happy with how they handled it.
I ordered from Germany and received my…
I ordered from Germany and received my OnePlus 13 within a week. It works perfectly.
Fast
Fast, hassle-free delivery with clear updates at every shipping stage. No customs fees. The AirPods 4 were carefully packed and arrived intact.
Bought a OnePlus Pad from Gshopper
Bought a OnePlus Pad from Gshopper. Very nice product, and their customer service was excellent.
I just bought a small drone toy
I just bought a small drone toy, and my daughter loves it very much.
Nice experience
Perfection from start to finish: seamless ordering, smooth customs, and fast delivery. No extra costs, and I was always perfectly informed.
I'm really happy with this speaker
I'm really happy with this speaker. The sound is fantastic and fills my whole living room. It picks up my voice commands without any issues too. It's so convenient to have a hands-free speaker!
I do not recommend them
I ordered an item more than a month ago, but the time for delivery was 14 days. I wrote them and I am waiting for their reply for five days now and no response.

Reply from Gshopper
Gshopper scam.
I ordered Govee lights as advertised but received cheap fairy lights. When I asked for a returns label as they had sent incorrectly they told me company policy does not allow return labels to be sent. This is criminal. DO NOT BUY from these people. They are now asking me to remove my feedback as PayPal made them refund the money.

Reply from Gshopper
Horrible quality
Horrible quality. Does not stand behind product. Ordered Green Bay Packer NFL short set...received it with the LA Raiders name on them! When I asked for refund due to this defect, they said sorry "my expectations weren't met" WHAT??? Didn't receive full refund because you have to pay to return to CHINA! DONT ORDER ANYTHING FROM HERE!

Reply from Gshopper
This laptop is super fast
This laptop is super fast! It is still running smoothly for even the most complex of programs including Photoshop and video production software. Once again, this laptop proves to be an extreme value for the hardware capabilities!
Goedkoop is duurkoop
Aanschaf en verzending ging op zich best goed.
Maar zodra je een probleem hebt met je product ben je de klos.
Oneplus watch 2 besteld, en vrij kort na aanschaf batterij problemen. Lijkt op probleem met een update, gezien andere reacties op internet. Maar Gshopper geeft niet thuis, en je komt eigenlijk geen stap verder.
Update 12 november 2024:
Dear Customer.
We take your question very seriously.
But as our colleague told you before, you can refer to the Reddit article.
We would very much like to help you to solve the problem, but this is a known problem with the watch, even if you send it back for repair, the result will be the same. that is a known problem with an update. Just wait some days, it will be normal after a week.
This mail was dated 17 october 2024

Reply from Gshopper
This company is a scam they will take…
This company is a scam they will take your money and you’ll never receive your order. And when they respond to your review stating they are sorry they would like to look into it please email quariesGshopper.com your message or email will be blocked

Reply from Gshopper
fraud scam
it is all fraud, they sell phones does not exists and then dont want to give back money, they are bunch of liars,

Reply from Gshopper
Glad with their quality
Just received mine. What I didn't expect was the fast charging, super clear quality, much better than I expected.
Very happy with this deal
Without a doubt,Gshopper had become my go to destination for 3c digital products.
Everything was perfect
Everything was perfect! Packaging was almost brand new, I can't find a single flaw with the phone.So pleased with this phone I will definitely be buying from Gshopper again!
Great affordable phone
I really like the new phone. The data transfer was so easy and even brought in my apps & saved most of my progress on games. Nice decision to buy this product.
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