Very bitter coffee
Very bitter coffee. Contacted company who said send a photo of packaging, which I did. Three months ago. Despite reminders to them not a word. Definitely not recommended.
2 March 2026
Unprompted review
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Not overly impressed
Not overly impressed, 2 out of 4 bags ordered were ok, but the peru blend was very bitter, and washed out, i appreciate tastes vary between people, but i can get better coffee for half the price in Aldi.
So for that reason im out
15 December 2025
Unprompted review
Customer service is slow. Can’t comment on actual coffee
Ordered coffee and realised I had the wrong address on the ‘shop’ app. I did email Grumpy Mule within a minute to advise of this and request that they update my address.
Unfortunately, customer service only responded after the coffee had been dispatched and advised that they wouldn’t be able to help.
Hopefully someone is enjoying it somewhere.
Due to the slow and not particularly helpful customer service I won’t be ordering from here again.
2 October 2025
Unprompted review
Customer service non existent
Customer service non existent - no one replies to email address on website. Says a lot about what they think of customers!
20 September 2025
Unprompted review
Sorry to spoil the party
Sorry to spoil the party, but the Colombian I bought and ground this morning is average at best. Maybe I got a bad batch, but it's pale, dry, flavourless and a disappointment. Crazy rip off in Budgens too!
17 September 2025
Unprompted review
Poor email response when problem, but great coffee and fast delivery
Love the coffee and superfast delivery, but completely unresponsive to the email address published on their website and email that orders come from, so problem with order can't be resolved. No other email address published elsewhere. Will udpate once I get a response.
16 May 2025
Unprompted review
V fast free delivery
(Surprised to be the first reviewer!)
My order just arrived 26 hours after I ordered it! free delivery (over £25), and because I ordered 6 packs it worked out the cheapest place to buy them. I buy this brand because it’s organic and they have Swiss water method decaf.
I have bought this coffee many times. But I would love to see more variety of decafs, for example a stronger one.
10 January 2025
Unprompted review
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