CIPD HR-inform Reviews 

I spoke with James F today and honestly could not be more pleased with the support I received.
James took a highly professional approach while remaining genuinely focused on my individual needs as a client. He took the time to understand what I was looking to achieve and carefully guided me through the tools and options available, explaining everything clearly and in a way that was easy to understand.
What impressed me most was that the advice wasn't generic. It was tailored to my specific requirements and clearly based on a thorough knowledge of the products and services available. Throughout the conversation, I felt that James genuinely cared about helping me find the right solution rather than simply recommending a product.
A great experience from start to finish. Thank you, James, for your knowledge, professionalism, and client-focused approach.

I spoke with James today but everyone I've spoken to on the advice line has been friendly, professional and extremely helpful. It's an excellent service.

Kelsey H was professional, friendly and really listened to my query and the company background before advising, she was very knowledgeable.

I spoke with James Anderson today regarding a complex HR matter and found him extremely knowledgeable and insightful about the relevant area of employment law. He had a strong understanding of not only the legal position, but importantly how to apply it practically in the workplace. His advice was clear, considered and very helpful. A really positive experience with CIPD HR-inform.

I had the pleasure of speaking with James regarding a resignation concern. James was calm, clear and gave practical advice. Very helpful at walking me through the different possible outcomes. Highly recommend.

Neil was very responsive to my request, he listened to what my issue was and helped me with a couple of scenarios and suggested a couple of things for me to review before preparing my next steps. I appreciated the calm and understanding approach that was given to my situation. Thank you

Thank you to James Anderson, CIPD HR-Inform, who promptly replied to my call. I really appreciated how James listened and then fully understood the situation. He gave clear HR advice and it was reassuring to know I was on the right path.
Many thanks
Louise
Louise Holbrook Associates

Great advice and support from James as per usual.

I've found HR Inform to be an invaluable resource for both day-to-day HR management and more complex employee relations matters. The platform is easy to navigate, regularly updated, and provides clear, practical guidance that is grounded in current employment law. The templates, policies, and toolkits save a significant amount of time while giving confidence that documentation remains compliant and fit for purpose.

One of the standout features is the advice line. The advisers are knowledgeable, responsive, and take the time to understand the specific circumstances before providing practical, commercial advice rather than generic guidance. As an HR professional, having access to that level of support is extremely reassuring when dealing with sensitive or complex issues.

The combination of expert guidance, up-to-date legal information, and practical resources makes HR Inform an excellent investment for any HR team. It has become a trusted part of my toolkit and consistently helps me make informed decisions with confidence. I would highly recommend it to other HR professionals and businesses looking for reliable HR support and resources.

A great CIPD HR-inform onboarding experience with Ellie Sawrey, who followed up with an email confirming the HR Advice email.
The session was clear, professional and well-structured, making it easy to understand the platform and the range of HR resources available. The guidance felt practical and tailored, with enough time given to answer questions and explain how the tools, templates and advice service could support day-to-day HR work.

Good advise as always - James took time to understand the issues I was experiencing and gave clear overview of what steps to take,

Great service, fast friendly. Just what you need in a moment on crisis

Sergio has been an invaluable source of support throughout a number of complex and often lengthy employee relations cases. Some matters have spanned many months, yet he consistently retains a detailed understanding of the facts and history without requiring extensive recaps, which makes the advice process efficient and effective.

What sets Sergio apart is the quality and depth of his advice. He doesn't simply answer the question being asked; he takes the time to explain the legal and practical considerations, often signposting relevant case law and tribunal decisions to help me understand the wider context, potential risks and likely outcomes.

His guidance is always balanced, pragmatic and commercially aware, helping me navigate challenging situations with confidence while ensuring fairness and legal compliance.

It is clear that Sergio is a highly experienced HR professional who is genuinely passionate about employment law and employee relations. He has a real interest in case law and keeping up to date with developments, and this comes through in every interaction.

Most importantly, Sergio is approachable, responsive and genuinely invested in helping his clients achieve the right outcome. His expertise, professionalism and willingness to go the extra mile have made him my first choice whenever I need support on a complex HR matter.

Having access to someone with Sergio's knowledge and consistency has been incredibly valuable and gives me confidence when dealing with high-risk cases.

Ellie provided a good overview with some useful hints and tips. Always a good professional service.

Informative and helpful. Always given the opportunity to ask questions and they are answered with patience and willingness to support. A lifeline.

Very detailed and step by step guidance given for this complex ER case. Thank you

I spoke to Neil Hardy-Matusz needing some advice and a sounding board - I work independently and miss having someone to discuss a tricky case with at times. Very grateful for his calm, grounded and straightforward advice.

Neil was extremely knowledgeable and provided me with some excellent, practical advice, which made a complex issue far clearer, allowing me the confidence to work through it effectively. Thank you

I am a CIPD member and I was quoted £150 a month as an Individual to join CIPD-Inform Pro.

I believe this is absolutely disgraceful to charge an HR Professional a £150 a month (after 50% off) just to be able to access the HR related content after already paying CIPD Subscription.

Have found the content helpful overall but agree with other reviews that their cancellation process is completely off-putting. The fact that so many of us in the profession change roles and yet when you are paying out of your own pocket, not on a business account, they do not allow early termination and leave you to be tied in to pay for several years is simply unaffordable and lack of flexibility wouldn't recommend to anyone to have a personal account