After ordering, we very quickly received an email explaining that it was on back order. We were told we could cancel the order if wanted, but we were given a new delivery date which was fine. The item... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
When somebody at Grove noticed that I had ordered 3 similar items but one was of a larger (more expensive) size, they phoned to ask if I had really wanted to order the smaller size for all 3. They swa... See more
Company replied
The website is really easy to navigate and delivery is super quick. I tried them out because our regular supplier couldn't offer a particular product and I now only deal with Grove. They supply a grea... See more
Company replied
The product ordered was on backorder so alternatives were suggested. The sales executive checked out concerns I had that they might not do the same job with the manufacturer with the result I ordered... See more
Company replied
Company details
- Paint Store
- also in
- Abrasives Supplier
- Automotive Repair Equipment Wholesaler
- Car Equipment Accessories Store
- Car Repair and Maintenance
About Grove Shop
Written by the company
The official Grove Group online shop.
Supplying the trade and public with real trade prices and no minimum order value.
Over 100 years supplying the UK automotive, finishing and refinishing trades with abrasives, tools, paint, protective gear and test equipment.
Dozens of major brands stocked for immediate dispatch, including:
- Sika
- Mirka
- Meguiar's
- Festool
- Concept
- 3M
- Indasa
- Upol
- Farecla
- J-Tape
We have over 10,000 products in stock including:
- Valeting
- Adhesives
- Aerosols
- Abrasives
- Paint Mixes
- Sealants
- Tapes
- PPE
- Tools
- Fillers
So next time you need something for your car, caravan, motorhome or boat, remember us at Grove Shop.
We also offer a click and collect service from our store in Burgess Hill if you need something urgently. Click for directions.
Contact info
22 Victoria Way, RH15 9NF, Burgess Hill, United Kingdom
- 01444 246400
- groveshop.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Grove Shop
Thank you for taking the time to share this wonderful review, Tony! We appreciate it and look forward to serving you again soon!
Grove had what I wanted at a reasonable…
Grove had what I wanted at a reasonable price. The service was good and delivery was very fast. Thank you Grove.
15 December 2025
Reply from Grove Shop
Thank you for the great feedback! We’re glad to hear our services and pricing exceeded your expectations. We appreciate your support and look forward to serving you again.
Reply from Grove Shop
Thank you for the amazing review! We're pleased to know our services met your expectations. Thank you for choosing us, and we look forward to serving you again soon.
I recommend this company
Exactly what I needed, genuine 3M wet n dry paper. Kept me informed of delivery which was really quick - thank you. Will purchase from you again.
8 December 2025
Reply from Grove Shop
Thank you for the great review and recommendation, Julie! We’re glad your order arrived quickly and was exactly what you needed. Your kind words put a smile on our faces! Thanks again for choosing us, and we look forward to serving you again soon!
Great product with fast delivery
9 December 2025
Reply from Grove Shop
Thank you for taking the time to share your feedback, Chris! We truly appreciate it and look forward to serving you again in the future.
Thank you for choosing us!
great service and delivery
great service and delivery, we had 3 tins missing and one lid, they sorted it straight away and we had our replacements so thank you, will use again defiantly
3 December 2025
Reply from Grove Shop
Hi Anthony, thank you very much for your wonderful review. We're sorry about the initial issues you experienced with your order, but we're pleased we could resolve them promptly. Your satisfaction remains our priority.
Thank you for choosing us, and we look forward to serving you again soon!
Great company which I stumbled upon - highly recommend for great customer service
Great company which I stumbled upon! Excellent customer service - they kept me informed of my order and when to expect it. Even though they were expecting the item in they gave me the choice (after telling me the time frame) whether I wanted a refund or if I was happy to wait. My order came exactly when they had told me. I haven’t opened it as it’s a Christmas present but I’m sure it will be fine
2 December 2025
Reply from Grove Shop
Thank you so much for such a fantastic review! We’re always working to give our customers the best service possible, so your feedback really put a smile on our faces.
We truly appreciate your support and hope to serve you again in the future. Thank you for choosing us! 😊
Prompt delivery
2 December 2025
Reply from Grove Shop
Thank you for the 5-star review, Paul! We appreciate your support and look forward to serving you again soon.
Competitive price
The products I wanted at a competitive price, delivered quickly in robust packaging.
27 November 2025
Reply from Grove Shop
Thank you for the amazing review, Jeremy! We're glad our services met your expectations.
If you ever need anything else, feel free to reach out to us; we're always happy to help!
Have a great day!😊
Reply from Grove Shop
Hi Lee, thank you for the 5-star review! It's great to hear you loved our services and the product met your needs.
If you ever need anything else, do not hesitate to reach out to us; we are always happy to help. Thank you for choosing us!
It was an absolute pleasure dealing…
It was an absolute pleasure dealing with this company. Companies like these are sadly few and far between these days, well done everyone.
4 November 2025
Reply from Grove Shop
Thank you so much for the awesome review, Tracey! It was a pleasure serving you, and reviews like yours really motivate our team to keep delivering the best service possible.
Thank you for choosing us! We can't wait to serve you again soon.
Ordered an item from Grove Group and…
Ordered an item from Grove Group and didn't realise it was on backorder. Their sales team let me know straight away and let me know when they expected a delivery of the item. This was accurate and the item was delivered on time. Overall very impressed with the company which gives me faith that they will be able to assist me when I order with them again.
30 October 2025
Reply from Grove Shop
Hi Lee, thank you so much for such a wonderful review.
Communication is a priority for us here at Groveshop, so it's great to see our efforts are appreciated. Your review certainly made our day, and we'll be more than happy to help you with future orders.
Thank you for choosing us!
Great prices, great service
When somebody at Grove noticed that I had ordered 3 similar items but one was of a larger (more expensive) size, they phoned to ask if I had really wanted to order the smaller size for all 3. They swapped the item for the smaller size and refunded the difference. Jaw dropping great service.
22 October 2025
Reply from Grove Shop
Hi Tom, thank you so much for the brilliant feedback. We aim to provide our customers with the best service possible, so it's great to know our service left a positive impression.
Thank you for choosing us, and we look forward to serving you again soon!
Reply from Grove Shop
Thank you for the amazing review, Tauseef! We appreciate it and hope to serve you again soon!
Bad service at Plymouth branch
I refer to the Plymouth branch. In my recent experience, unhelpful, poor communication and unfriendly. I wish I'd never bothered to visit. I only wanted a paint match but it was all too much trouble. I have ended up with the wrong shade because, despite saying they would, nobody could be bothered to make up the colour needed and they ended up supplying me with the nearest match. I'm just hoping it's in high temperature as requested. I'm not holding my breath though. No intention of going back there.
24 October 2025
Unprompted review
Reply from Grove Shop
Hi, we’re really sorry to hear about your experience at our Plymouth branch. That is not the level of service we aim to deliver, and we completely understand your frustration.
We would like the opportunity to make this right. Please reach out to us at business.support@grovegroup.co.uk, and we will do our best to resolve this.
Please accept our apologies once again on behalf of our Plymouth branch.
Reply from Grove Shop
Hi Graham, thank you for taking the time to leave us such a fantastic review. It certainly made our day 😊. Thank you for choosing us!
great service
13 October 2025
Reply from Grove Shop
Thank you for the fantastic review! We appreciate your support and look forward to serving you again soon.
Exellent service
13 October 2025
Reply from Grove Shop
Thank you for the 5-star review, Duncan! We appreciate it and can't wait to serve you again. Thank you for choosing us! 😊
Fantastic quality products
Fantastic quality products, great prices perfect for DIYers!
Ordered plenty of supplies for respraying my classic - delivered quickly and correctly with no fuss!
22 April 2025
Reply from Grove Shop
Thank you so much for the amazing review! Your satisfaction is our priority, so it's great to hear you were pleased with our services.
Thanks for choosing us and we hope to serve you again soon.
Reply from Grove Shop
Thank you for the amazing feedback. We are pleased to hear you loved our services! Thanks for choosing us, and we look forward to serving you again soon.
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