Grove Shop Reviews 

1,486
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the secure, robust packaging that protects their items. People also mention that the online platform is very straightforward to use and navigate when placing new orders. Consumers note that the supplied products are of fantastic quality and available at remarkably competitive prices. Reviewers consistently emphasize the helpful staff members and excellent communication maintained throughout the entire purchasing process. Shoppers truly appreciate the prompt and efficient assistance received whenever they need support or quick replacements for items. Many buyers state they will definitely return to purchase again due to this consistently reliable service.

What people talk about most

Delivery service

Consumers find delivery service to be extremely satisfying, highlighting consistently fast and prompt... See more

Product

Clients share positive opinions on product quality, frequently praising the great range of items, exact paint... See more

Order

Reviewers highlight high satisfaction with the ordering process, praising competitive prices and fast,... See more

Service

People report positive experiences with service, frequently highlighting very fast delivery and great... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and reasonable rates across a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After ordering, we very quickly received an email explaining that it was on back order. We were told we could cancel the order if wanted, but we were given a new delivery date which was fine. The item... See more

Company replied

Rated 5 out of 5 stars

When somebody at Grove noticed that I had ordered 3 similar items but one was of a larger (more expensive) size, they phoned to ask if I had really wanted to order the smaller size for all 3. They swa... See more

Company replied

Rated 5 out of 5 stars

The website is really easy to navigate and delivery is super quick. I tried them out because our regular supplier couldn't offer a particular product and I now only deal with Grove. They supply a grea... See more

Company replied

Rated 5 out of 5 stars

The product ordered was on backorder so alternatives were suggested. The sales executive checked out concerns I had that they might not do the same job with the manufacturer with the result I ordered... See more

Company replied


Company details

  1. Paint Store
  2. also in
  3. Abrasives Supplier
  4. Automotive Repair Equipment Wholesaler
  5. Car Equipment Accessories Store
  6. Car Repair and Maintenance

About Grove Shop

Written by the company

The official Grove Group online shop.
Supplying the trade and public with real trade prices and no minimum order value.
Over 100 years supplying the UK automotive, finishing and refinishing trades with abrasives, tools, paint, protective gear and test equipment.
Dozens of major brands stocked for immediate dispatch, including:
 
  • Sika
  • Mirka
  • Meguiar's
  • Festool
  • Concept
  • 3M
  • Indasa
  • Upol
  • Farecla
  • J-Tape
 
We have over 10,000 products in stock including:
 
  • Valeting
  • Adhesives
  • Aerosols
  • Abrasives
  • Paint Mixes
  • Sealants
  • Tapes
  • PPE
  • Tools
  • Fillers
 
So next time you need something for your car, caravan, motorhome or boat, remember us at Grove Shop.
We also offer a click and collect service from our store in Burgess Hill if you need something urgently. Click for directions.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,486)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price for item I purchased

Good price for item I purchased. Very quick delivery and communication from the company was exceptional. Would definitely use again and recommend to friends/colleagues.

13 April 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for the wonderful review, James. Here at Groveshop, customer satisfaction is a priority, so it's great to know we hit the mark for you!

We really appreciate your support and can't wait to serve you again soon!

Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service. Order placed and parts received the following day. Competitive prices.

10 April 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the fantastic review, Carl! We appreciate it and can't wait to serve you again soon!

Rated 2 out of 5 stars

I bought 2 tins of sattin black alloy…

I bought 2 tins of sattin black alloy spray paint at first it sprayed good then it started to splatter the alloys i kept shaking the can and as I always warm the tins it kept spluttering over the rips I was doing wheel refuirbes for a client i had to leave the job and had to clean the paint off i will have to rebook and use another supplier.

7 April 2026
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Reply from Grove Shop

Hi Adrian,

We are really sorry to hear you had issues with your aerosols.
We take pride in the quality of our products, so this is very unusual, and in future, we would strongly advise you reach out to us in the first instance with any such issues. Our team is always ready to provide support, arrange replacements if necessary, and assist in any way to ensure you get the best results from our products.

We understand your frustration and would still love the opportunity to make this right, so please don't hesitate to reach out to us. We hope to hear from you soon.

Rated 5 out of 5 stars

Absolutely superb as always

Absolutely superb as always and lightning delivery thanks

9 April 2026
Grove Shop logo

Reply from Grove Shop

Hi Nigel, thank you for the wonderful review! Your satisfaction is our priority, so we're glad to hear our services exceeded your expectations.

Thank you for choosing us!

Rated 4 out of 5 stars

Good Service, Quality Products

Always had good service from Grove Shop with quality items at a reasonable price. The only frustration I have is that free postage doesn't kick in before £100. I might order an extra can of GTI paint if I am close to it, but I guess that £4.95 as a standard rate up to that point isn't bad compared to some

7 April 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for taking the time to share your feedback, Arthur! We're thrilled to hear you were happy with our products and services.

We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Great customer service

Great customer service by phone and able to identify product quickly and provide advice on delivery option. Thank you for great support

30 March 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the wonderful review, Ali! We're pleased our team could assist you quickly over the phone and help you find the right product and delivery option. That's exactly the experience we strive to provide every customer.

We look forward to serving you again soon! Thanks for choosing us!

Rated 5 out of 5 stars

Great price

Great price, great service.

24 March 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the wonderful feedback, Sean! We appreciate your support!

Rated 5 out of 5 stars

Good communication good quality…

Good communication good quality materials happy to deal with time and time again.

18 March 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the fantastic review, Darrell! Good communication is important to us here at the Groveshop, so we're glad to know our efforts are appreciated.

Thanks for choosing us and for being a valued customer!

Rated 5 out of 5 stars

Fantastic experience

Website easy to use. Very good price for the product that I ordered, arrived very quickly with full tracking details. Fantastic experience would recommend and use this company again,

19 March 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for the amazing review, Philip! Your satisfaction is our priority, so we're glad you had a positive experience with us! Thank you for choosing us.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Spec and price good.

The technical details given about the item were reassuring and the price was good. After an easy purchasing process, it was shipped quickly and securely.

18 March 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for the wonderful review, Geoff! Our goal is to provide customers with a seamless shopping experience, so we're glad we could achieve this for you!

Thank you for choosing us!

Rated 5 out of 5 stars

Great seller

Great products, very professional communication, fast shipping. Thank you for the little details.

11 March 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for taking the time to share this wonderful feedback. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Best prices

Best prices, excellent service with quick delivery

9 March 2026
Grove Shop logo

Reply from Grove Shop

Hi Mario, thank you for the fantastic review. We're pleased to know you loved our services. Thank you for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, reasonable priceand excellent product.

9 March 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for taking the time to share our feedback, William. We appreciate it and look forward to serving you again soon!

Rated 3 out of 5 stars

Site is difficult to navigate

Site is difficult to navigate. When choosing a particular size of abranet, grit sizes don't follow on from each other.

6 March 2026
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Reply from Grove Shop

Hi John, thank you for your review. We are sorry to hear you had some trouble finding the abranet sizes you were looking for.

Your satisfaction is our priority, so if you ever need help locating a particular product grit or size, please feel free to get in touch with our team, and we'll be more than happy to help you find exactly what you need.

Rated 5 out of 5 stars

I love the product you supply and a…

I love the product you supply and a very prompt service many thanks grove shop

6 March 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for the wonderful feedback, William. We're thrilled to hear you love our services.

If there is anything else we can assist with, feel free to ask. We are always happy to help.

Thanks for choosing us! 😊

Rated 5 out of 5 stars

Good Price

Good Price, and good contact from Company.

3 March 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the 5-star review, Richard. We're pleased to know you loved our services.

We appreciate it and look forward to serving you again soon.

Rated 5 out of 5 stars

Deliver what I wanted in a timely manner

Deliver what I wanted in a timely manner

27 February 2026
Grove Shop logo

Reply from Grove Shop

Thank you for sharing this wonderful feedback, Stuart! Feedback like yours keeps us motivated. We appreciate it and can't wait to serve you again soon.

Rated 5 out of 5 stars

It arrived the next day

It arrived the next day, with the little free bag of haribos. Thsnks

18 February 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the wonderful feedback, Nick. We appreciate it and can't wait to serve you again soon!

Thanks for choosing us.

Rated 5 out of 5 stars

Very quick delivery and excellent…

Very quick delivery and excellent product thanks 💪

23 February 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the 5-star review, Colin! We're glad our services met your expectations. Thanks for choosing us, and we hope to see you again soon!

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