GroupTogether Reviews 4,303

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of creating cards, collecting money, and managing the overall process. Many appreciate the seamless way to gather messages and contributions, especially for remote teams, making celebrations and farewells simple and efficient. The service is often described as excellent, saving time and effort. However, some customers experienced issues with payment processing, noting delays in funds reaching their accounts or unexpected fees for withdrawals. A few also found the website navigation unclear at times, particularly when trying to edit cards or find specific design options. There were also occasional reports of cards not being sent as scheduled or difficulties with the gift card options.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and... See more

Product

Clients share positive opinions on the product, highlighting its ease of use for group card and gift giving,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers found the process easy for... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the platform for its ease of... See more

Service

Users describe positive interactions with service, highlighting its promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GroupTogether made our group card so easy. Creating a card was straightforward, all our colleagues found dropping in messages, images and GIFs easy, collaboration was fun. It was a good way to colle... See more

Company replied

Rated 5 out of 5 stars

Made a meaningful group thank you card for our travel guide that 20 students and 2 chaperones signed and personalized while we were in our last night at a hotel in Costa Rica. Very user-friendly and... See more

Company replied

Rated 5 out of 5 stars

As we all work in the office on different days, this way of having a card signed and collecting funds for a gift was very easy. As the person who instigated the collection and card, I could control f... See more

Company replied

Rated 5 out of 5 stars

Seamless process and very clear guidelines, especially for beginners. I love the updates and all the options available, such as a simple thank-you note, that some people may not have thought of. It is... See more

Company replied


Company details

  1. #1 of 1 best companies in Greeting Card Shop
  2. #6 of 8 best companies in Corporate Gift Supplier

Written by the company

We make it easy to collect money for group gifts. From farewells to birthdays, baby showers to thank yous. Simply share a link with friends, then everyone clicks to chip in online and sign the printable card. We send reminders, keep track and can even sort the gift. No awkward chasing. No getting left short. Easy! The card - making it personal There’s a range of matching invitations and cards to make it special. Friends can add a photo or gif along with a personalized message (as long as they like). You can send the card digitally or print it and give it to your friend or colleague. The gift We have a huge range of eGift cards from major retailers. Most people give an AnyCard that lets the recipient swap it for the gift cards they really want. Otherwise, if you prefer a physical gift, choose from our range of flowers, plants, gift bundles or curated gifts. Making it easy! Whether you need a way for the remote team to chip in online or want to awkward chasing, we’ll help you out. We can send weekly reminders for you (optional) or you can just share the link via message, email, social, Teams channel, wherever. Friends just pay online and sign the card online. Easy. No obligation You choose how you want people to chip in. Ask for a set amount, leave it completely open or even let people sign the card without even contributing if you like. We just want to make it easy for you to do nice things for your peeps


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

GroupTogether - congratulations made easy!

GroupTogether provides an easy but meaningful way for teams to celebrate the achievements of their colleagues through a group card and gift. Wonderful experience - very professional, great communication and very flexible in how you set it up. Highly recommend!

12 March 2026
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Reply from GroupTogether

Hi Kristen
That's so wonderful to hear. Thank you so much!
Have a great weekend.
Ali + Julie

Rated 5 out of 5 stars

Always an easy experience

Always an easy experience, love that you can add pictures or gifs

12 March 2026
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Reply from GroupTogether

Hi Matt
Soooo happy to hear that. It's all about making it fun to do and receive.
Have a great weekend.
Ali + Julie

Rated 5 out of 5 stars

Group collections made easy

Have used GroupTogether several times. Makes sending to a group very easy. Streamlines process of Signing card & collecting $ for someone. If there is ever a hiccup staff get back to you straight away. Really good service

17 March 2026
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Reply from GroupTogether

Love that! Thanks so much for saying that. I'll make sure that our customer service team know. They'll be so pleased.
Have a great weekend.
Ali + Julie

Rated 5 out of 5 stars

I appreciate how simple it is to…

I appreciate how simple it is to organize a gift on short notice using your platform. The reminders and notification setup are intuitive and user-friendly, and the process of delivering the gift to the recipient offers flexible options for printing or emailing.

12 March 2026
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Reply from GroupTogether

Yippeeee! So happy to hear.
Have a great weekend.
Ali + Julie

Rated 5 out of 5 stars

Quick & Easy resolution to gift a colleague

It made it very quick and easy to collect notes and contributions for a work colleagues wedding. We then had a lot of flexibility about how we could then use the collection money.

11 March 2026
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Reply from GroupTogether

Hi Katja
That's so great to hear. Glad we could help!
Have a great weekend.
Ali + Julie

Rated 3 out of 5 stars

Great first experience with some improvements comments.

Thank you for your service, it was really usefull! Everybody received the link right and were easily able to write in the group card.

I would, though, recommand some ajustments.

1) Permite to upload our own template for the card. The one that you guys have are pretty simple and I would have liked to be able to create one in Canva, for exemple and then, upload it to your site since it's easier to send to a group.

2) More discretion for the other group members. Some of my college didn'it liked the fact that they had to provide their email and name to be able to sign the card that I create and paid an access to. And for that, they refused to sign and I had it myself. Since I subscribed, nobody should have to provide their personal information, I think.

3) Having the possibility to change the font for every body's message. That's one of the little fun option one like to use to personnalize their comments and signature. It would be a detail most appreciated, I'm sure.

12 March 2026
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Reply from GroupTogether

Hi Claudie
Thanks for these suggestions. Let me see if I can respond to each.
1. You can actually upload any image to the front cover or use our Ai tool to create something fanstastical, or choose a GIF. If you mean the template that people leave their message on, we've kept it minimalist.
2. Discretion. That's really interesting. It would mean that we couldn't send them a confirmation which some people really like so they can change their message or correct typos. We'll have a look at that.
3. Fonts - we're on it! Stay tuned.

Kindest regards
Ali + Julie

Rated 2 out of 5 stars

Your graphic heirachy is all whack and…

Your graphic heirachy is all whack and language is not clear or obvious.
You already know this as your help features are easier to find than the way forward.
Once the card signing period has ended, how about a simple big fkn button that says send card to recipient. Instead there was a button to spend now.
Spend or buy does not convey the right message, I appreciate there needs to be a transaction to get a gift card or money or experiance, maybe call out the next step as an easy logical thing as opposed to a transaction with transperancy of each step.

14 March 2026
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Reply from GroupTogether

Hi Adrian
Thanks so much for your suggestion. We're always looking to improve so this is helpful. Most people collect money and want to buy a gift card but I 100% see your point.
Kind regards
Ali + Julie

Rated 4 out of 5 stars

Easy to use

I work in a fully online organisation and so GroupTogether is the easiest way to wish people well as they leave, go to have a baby or for birthdays. It is flexible and everyone can contribute words and/or money easily. It would be great to have a bigger variety of gifs to choose from.

13 March 2026
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Reply from GroupTogether

Hi Wendy, I've spoken to my team about this. You're so right. We're on it.
Stay tuned!
Kind regards
Ali + Julie

Rated 2 out of 5 stars

Wish I'd collected the money myself

Pros: easy, convenient and has a card format that you can share around.
Cons: Deeply disappointing that had to pay a steep percentage to take the cash off the website to buy gifts suitable for the person leaving. The gift cards were impersonal so we didn't want to go with this option.
It took several days for the money to hit the account which delayed buying the gifts as it was for a colleague.
The card was just a PDF didn't give an option to have this printed or made. This could be a PPT you put together with your team.

11 March 2026
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Reply from GroupTogether

Hi Beth
I'm so sorry you were disappointed. You actually can print the PDF of the card as a card format at Officeworks for a couple of dollars. You can also print it yourself.
In terms of the fee, we're a business and so the 2% to withdraw the funds is our margin. That said, there is a free option. If you spend the funds on a gift card or a gift from us, we don't charge the 2%.
Kind regards
Ali + Julie

Rated 4 out of 5 stars

Easy!

Pretty easy to follow, share and send gift.

Two suggestions:
- It would be good for the organiser to be able to shift around the comments to fill pages better, or group people together

- It would be helpful to make the fees more obvious up front; I did not find them until I was ready to send the gift out to the recipient.

13 March 2026
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Reply from GroupTogether

Hi Teresa
Good news then. We're working on the first (stay tuned). On the second, I'm so sorry. They're all spelled out on the pricing page which you can find in the menu at the top of the page.
Kindest regards
Ali + Julie

Rated 5 out of 5 stars

So Easy To Use

So easy to use and great choice of cards for the person you are buying for

12 March 2026
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Reply from GroupTogether

HI Anthony
Thank you so much. We add new card designs all the time, all designed by wonderful local designers. I'm so pleased you like them.
Have a great week.
Ali + Julie

Rated 5 out of 5 stars

Easy to use

Easy to use. Will use again

10 March 2026
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Reply from GroupTogether

Hi Deanne
Thank you so so much. Love hearing this!
Cheers
Ali + Julie

Rated 5 out of 5 stars

Love GroupTogether

Have used this for work and for personal reasons and never had an issue.

Card cashes out within 24 hours of requesting payment, and everything goes super smoothly!

9 March 2026
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Reply from GroupTogether

YAYYYYYYYYYYYYYYYYYYY. Thank youuuuuu
Ali + Julie

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