GroupTogether Reviews 4,303

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of creating cards, collecting money, and managing the overall process. Many appreciate the seamless way to gather messages and contributions, especially for remote teams, making celebrations and farewells simple and efficient. The service is often described as excellent, saving time and effort. However, some customers experienced issues with payment processing, noting delays in funds reaching their accounts or unexpected fees for withdrawals. A few also found the website navigation unclear at times, particularly when trying to edit cards or find specific design options. There were also occasional reports of cards not being sent as scheduled or difficulties with the gift card options.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and... See more

Product

Clients share positive opinions on the product, highlighting its ease of use for group card and gift giving,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers found the process easy for... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the platform for its ease of... See more

Service

Users describe positive interactions with service, highlighting its promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GroupTogether made our group card so easy. Creating a card was straightforward, all our colleagues found dropping in messages, images and GIFs easy, collaboration was fun. It was a good way to colle... See more

Company replied

Rated 5 out of 5 stars

Made a meaningful group thank you card for our travel guide that 20 students and 2 chaperones signed and personalized while we were in our last night at a hotel in Costa Rica. Very user-friendly and... See more

Company replied

Rated 5 out of 5 stars

As we all work in the office on different days, this way of having a card signed and collecting funds for a gift was very easy. As the person who instigated the collection and card, I could control f... See more

Company replied

Rated 5 out of 5 stars

Seamless process and very clear guidelines, especially for beginners. I love the updates and all the options available, such as a simple thank-you note, that some people may not have thought of. It is... See more

Company replied


Company details

  1. #1 of 1 best companies in Greeting Card Shop
  2. #6 of 8 best companies in Corporate Gift Supplier

Written by the company

We make it easy to collect money for group gifts. From farewells to birthdays, baby showers to thank yous. Simply share a link with friends, then everyone clicks to chip in online and sign the printable card. We send reminders, keep track and can even sort the gift. No awkward chasing. No getting left short. Easy! The card - making it personal There’s a range of matching invitations and cards to make it special. Friends can add a photo or gif along with a personalized message (as long as they like). You can send the card digitally or print it and give it to your friend or colleague. The gift We have a huge range of eGift cards from major retailers. Most people give an AnyCard that lets the recipient swap it for the gift cards they really want. Otherwise, if you prefer a physical gift, choose from our range of flowers, plants, gift bundles or curated gifts. Making it easy! Whether you need a way for the remote team to chip in online or want to awkward chasing, we’ll help you out. We can send weekly reminders for you (optional) or you can just share the link via message, email, social, Teams channel, wherever. Friends just pay online and sign the card online. Easy. No obligation You choose how you want people to chip in. Ask for a set amount, leave it completely open or even let people sign the card without even contributing if you like. We just want to make it easy for you to do nice things for your peeps


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Disappointed

The card was not emailed to the recipient. I had to log back in to the site and request it to be emailed again which it wasn't sent again. I eventually sent the link to the recipient.

25 March 2026
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Reply from GroupTogether

Hi Deb
I'm so sorry this was stressful for you. You can always send the link yourself (or print it to give) if you notice on the tracking page that it hasn't been opened by the recipient.
Kindest regards
Ali + Julie

Rated 3 out of 5 stars

Limited Flowers Options

Setting up the card and selecting a gift was all good, however for flower bouquets there were not may good options to select from owing to which we had to cash out some amount and arrange it separately.

25 March 2026
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Reply from GroupTogether

Hi Fereste
Thanks for the feedback. We really appreciate it.
Have a great week.
Ali + Julie

Rated 5 out of 5 stars

Highly recommenced. So easy & convenient to use!

I’ve used GroupTogether a number of times for colleagues farewells and coaches thank yous. It’s so easy and convenient to use and share with a group of people without needing to pass a physical card along or to choose a specific gift card or present for the recipient.

It great that you can print and also share the digital card.

19 March 2026
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Reply from GroupTogether

Yippee! So so happy to hear that Fiona
Thank you so much
Have a great week.
Ali + Julie

Rated 5 out of 5 stars

8th GroupTogether card organiser!

So easy to set up a card. Most importantly, friends and family can write a message online and contribute (optional) anytime and from anywhere. Truly recommend GroupTogether.

24 March 2026
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Reply from GroupTogether

You ROCKKKKK! Love this. Thank you so much!
Have a great week.
Ali + Julie

Rated 1 out of 5 stars

The link to the card has not been sent…

The link to the card has not been sent to me or the recipient .

24 March 2026
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Reply from GroupTogether

Hi Nichloas,
It's been emailed to Alex. You can resend it or download it to give from your Track page. Just login. If you need help, we'd love to show you. Just reach out via our chat button. We have a team of people (not bots) to help.
I'd be really grateful if you'd change your review now that you understand.
Kind regards
Ali + Julie

Rated 5 out of 5 stars

Fantastic customer service

I had an issue once the time period had completed. I was able to have the issue resolved via email communications within a few hours. Fantastic product and service, highly recommend.

19 March 2026
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Reply from GroupTogether

Hi Priya
Thanks you much for this review. That's so good to hear. Love this!
Have a great week
Ali + Julie

Rated 5 out of 5 stars

Group Together is Amazing

Very easy to arrange and good communication when I had a question.
So convenient!
Would and have recommended to others :)

23 March 2026
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Reply from GroupTogether

Awwww Paula... thank you so so much!
We really appreciate it
Have a great week
Ali + Julie

Rated 5 out of 5 stars

Efficient

Efficient, money came into account promptly. Ability to share with remote workers in our team.

17 March 2026
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Reply from GroupTogether

Hi Cindy
Delighted we could help.
cheers
Ali + Julie

Rated 5 out of 5 stars

Easy & meaningful group thank you

Made a meaningful group thank you card for our travel guide that 20 students and 2 chaperones signed and personalized while we were in our last night at a hotel in Costa Rica. Very user-friendly and impactful.

22 March 2026
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Reply from GroupTogether

YAYYY Shari! I love everything about this. What a beautiful thing to do. I'm so glad we could help.
Best regards
Ali + Julie

Rated 5 out of 5 stars

So easy!

Easy process from start to finish! Highly recommend group together to anyone wanting to organise a group gift!!

17 March 2026
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Reply from GroupTogether

Hi Jemimah
Thank you so so much. Glad we could help.
Cheers
Ali + Julie

Rated 1 out of 5 stars

I can't work out how to send the card…

I can't work out how to send the card and money to the recipient.

17 March 2026
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Reply from GroupTogether

Hi Chantel, I'm so sorry. Please always get in touch via our live chat or on your track and manage page, there's step by step instructions https://www.grouptogether.com/blog/how-to-spend-your-collection

Rated 3 out of 5 stars

The person get the card on time

It came on time

17 March 2026
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Reply from GroupTogether

Hi Tim
I'd love to receive 5 stars if you're happy that we did what we promised. Would you consider editing your rating? Pretty please
Ali + Julie

Rated 3 out of 5 stars

2% fee to withdraw contributed funds is…

2% fee to withdraw contributed funds is outrageous

21 March 2026
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Reply from GroupTogether

Hi Andrea
If you'd prefer to use our platform without paying, you can use the collected funds to buy a gift card. Most people love to give the AnyCard which lets the recipient choose where they'd like to spend the funds.
Kind regards
Ali + Julie

Rated 4 out of 5 stars

Straightforward process and easy to…

Straightforward process and easy to execute and deliver.

16 March 2026
GroupTogether logo

Reply from GroupTogether

Hi Matt
I'd love to receive 5 stars if you're happy that we did what we promised. Would you consider editing your rating? Pretty please
Ali + Julie

Rated 4 out of 5 stars

Easy to use.

Easy to use.

16 March 2026
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Reply from GroupTogether

Hi David
I'd love to receive 5 stars if you're happy that we did what we promised. Would you consider editing your rating? Pretty please
Ali + Julie

Rated 4 out of 5 stars

Great service with one drawback

A great concept and pretty easy to set up and use. Only issue I had was that withdrawing your money takes days to clear. I had to give the card and promise the funds would be coming which was not ideal. Consumer service was helpful and prompt.

20 March 2026
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Reply from GroupTogether

Hi there. I wish the banks transfer process was faster too. They promise "up to 2 working days" but usually it's faster.
Kindest regards
Ali + Julie

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