GroupTogether Reviews 4,303

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of creating cards, collecting money, and managing the overall process. Many appreciate the seamless way to gather messages and contributions, especially for remote teams, making celebrations and farewells simple and efficient. The service is often described as excellent, saving time and effort. However, some customers experienced issues with payment processing, noting delays in funds reaching their accounts or unexpected fees for withdrawals. A few also found the website navigation unclear at times, particularly when trying to edit cards or find specific design options. There were also occasional reports of cards not being sent as scheduled or difficulties with the gift card options.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and... See more

Product

Clients share positive opinions on the product, highlighting its ease of use for group card and gift giving,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers found the process easy for... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the platform for its ease of... See more

Service

Users describe positive interactions with service, highlighting its promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GroupTogether made our group card so easy. Creating a card was straightforward, all our colleagues found dropping in messages, images and GIFs easy, collaboration was fun. It was a good way to colle... See more

Company replied

Rated 5 out of 5 stars

Made a meaningful group thank you card for our travel guide that 20 students and 2 chaperones signed and personalized while we were in our last night at a hotel in Costa Rica. Very user-friendly and... See more

Company replied

Rated 5 out of 5 stars

As we all work in the office on different days, this way of having a card signed and collecting funds for a gift was very easy. As the person who instigated the collection and card, I could control f... See more

Company replied

Rated 5 out of 5 stars

Seamless process and very clear guidelines, especially for beginners. I love the updates and all the options available, such as a simple thank-you note, that some people may not have thought of. It is... See more

Company replied


Company details

  1. #1 of 1 best companies in Greeting Card Shop
  2. #6 of 8 best companies in Corporate Gift Supplier

Written by the company

We make it easy to collect money for group gifts. From farewells to birthdays, baby showers to thank yous. Simply share a link with friends, then everyone clicks to chip in online and sign the printable card. We send reminders, keep track and can even sort the gift. No awkward chasing. No getting left short. Easy! The card - making it personal There’s a range of matching invitations and cards to make it special. Friends can add a photo or gif along with a personalized message (as long as they like). You can send the card digitally or print it and give it to your friend or colleague. The gift We have a huge range of eGift cards from major retailers. Most people give an AnyCard that lets the recipient swap it for the gift cards they really want. Otherwise, if you prefer a physical gift, choose from our range of flowers, plants, gift bundles or curated gifts. Making it easy! Whether you need a way for the remote team to chip in online or want to awkward chasing, we’ll help you out. We can send weekly reminders for you (optional) or you can just share the link via message, email, social, Teams channel, wherever. Friends just pay online and sign the card online. Easy. No obligation You choose how you want people to chip in. Ask for a set amount, leave it completely open or even let people sign the card without even contributing if you like. We just want to make it easy for you to do nice things for your peeps


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Some complaints regarding the fees to…

Some complaints regarding the fees to use cards for payments. Otherwise, the ease and to set up and get signatures and organise a eGift card was so easy.

5 May 2026
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Reply from GroupTogether

Thanks Catherine. The pricing is on the pricing tab. I'm sorry if you were surprised. Lots of people at your company use us so it's really interesting to hear.
Cheers
Ali + Julie

Rated 1 out of 5 stars

The support team has no idea how their…

The support team has no idea how their own system works. Sent 4 emails and each time only received a one-line reply with no real information—just repeating the same answer back to your question over and over. Not helpful at all!

7 May 2026
Unprompted review
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Reply from GroupTogether

Hi there
I'm so terribly sorry. You'll see from other reviews that usually our team is fantastic. I feel bad that on this occasion, it wasn't helpful. If there's anything we can still do, please contact us at questions@grouptogether.com
Ali + Julie

Rated 5 out of 5 stars

The platform was easy to use.

The platform was easy to use.
From the creation of the E card, to the collection of the money & the receipt of the money collections, all went very smoothly. I do recommend it to anyone I know.

4 May 2026
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Reply from GroupTogether

YAY! Thank you so much for your review - I'm pleased to hear it all went smoothly. - Ali

Rated 5 out of 5 stars

GroupTogether made our group card so…

GroupTogether made our group card so easy.
Creating a card was straightforward, all our colleagues found dropping in messages, images and GIFs easy, collaboration was fun. It was a good way to collect money for a gift and the money was paid into the bank account very quickly following the closure and withdrawal. The whole process is efficient.

3 May 2026
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Reply from GroupTogether

Woohoo! Thanks for your kind words, it means a lot to know every step in the process was easy. - Ali

Rated 5 out of 5 stars

Amazing customer service and quick to…

Amazing customer service and quick to respond to a tech problem I had. Quickly resolved it on the spot. Its rare to get this good a customer service these days thank you! Flik

4 May 2026
Unprompted review
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Reply from GroupTogether

Yippee! I've shared this with our customer service team, thank you so much! - Ali

Rated 5 out of 5 stars

Easy to use

Simple, secure and a great way to navigate a group present with many people involved.

2 May 2026
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Reply from GroupTogether

Thanks so much! So glad it was easy for you to use. - Ali

Rated 5 out of 5 stars

Fast and Free

Such an easy tool to collect signatures and money from a group. Fast and free. Thank you!

1 May 2026
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Reply from GroupTogether

Yay! Thanks for your kind words. - Ali

Rated 5 out of 5 stars

Very user friendly

Very user friendly. Easy to use and send to groups of people.

30 April 2026
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Reply from GroupTogether

Woohoo! Thanks for your review. - Ali

Rated 3 out of 5 stars

Room for improvement

I didn’t like that I couldn’t check who had completed the card in order to follow up individuals.
I also found it very difficult to print the finished card in a card format, having to cut and paste in my own document, rather than having group together do it easily.
Otherwise, it makes life easier without having to manage cash or give out individual bank details.

30 April 2026
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Reply from GroupTogether

Thanks so much for your feedback! It really helps us focus on what to build next. You're able to check who has signed the card from your dashboard. So glad the gift collection was able to make your life easier. - Ali

Rated 5 out of 5 stars

This was a very easy process to set up…

This was a very easy process to set up and send out the link to the card. I appreciate the varied options as well.

30 April 2026
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Reply from GroupTogether

So happy that it was an easy process for you! Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Exactly what I was looking for!

This service was very user friendly and was exactly what I was looking for to send a sympathy card from the group. Price is reasonable and it is sent directly to recipient. Will definitely use again!

30 April 2026
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Reply from GroupTogether

Thanks so much! - Ali

Rated 5 out of 5 stars

So easy

Easy to set up, great online support, will use again for a group gift.

29 April 2026
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Reply from GroupTogether

So happy to hear you would use us again! - Ali

Rated 4 out of 5 stars

I found it mostly great to follow but I did have a couple of technical issues.

I found it mostly great to follow but I did have a few technical issues. These were resolved by the team which was great, but it just put a little damper on the total experience for me. Other that that it was really good to use.

28 April 2026
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Reply from GroupTogether

Thanks so much for your feedback! Glad the team was able to help resolve them. - Ali

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