GroupTogether Reviews 4,303

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of creating cards, collecting money, and managing the overall process. Many appreciate the seamless way to gather messages and contributions, especially for remote teams, making celebrations and farewells simple and efficient. The service is often described as excellent, saving time and effort. However, some customers experienced issues with payment processing, noting delays in funds reaching their accounts or unexpected fees for withdrawals. A few also found the website navigation unclear at times, particularly when trying to edit cards or find specific design options. There were also occasional reports of cards not being sent as scheduled or difficulties with the gift card options.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and... See more

Product

Clients share positive opinions on the product, highlighting its ease of use for group card and gift giving,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers found the process easy for... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the platform for its ease of... See more

Service

Users describe positive interactions with service, highlighting its promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GroupTogether made our group card so easy. Creating a card was straightforward, all our colleagues found dropping in messages, images and GIFs easy, collaboration was fun. It was a good way to colle... See more

Company replied

Rated 5 out of 5 stars

Made a meaningful group thank you card for our travel guide that 20 students and 2 chaperones signed and personalized while we were in our last night at a hotel in Costa Rica. Very user-friendly and... See more

Company replied

Rated 5 out of 5 stars

As we all work in the office on different days, this way of having a card signed and collecting funds for a gift was very easy. As the person who instigated the collection and card, I could control f... See more

Company replied

Rated 5 out of 5 stars

Seamless process and very clear guidelines, especially for beginners. I love the updates and all the options available, such as a simple thank-you note, that some people may not have thought of. It is... See more

Company replied


Company details

  1. #1 of 1 best companies in Greeting Card Shop
  2. #5 of 7 best companies in Corporate Gift Supplier

Written by the company

We make it easy to collect money for group gifts. From farewells to birthdays, baby showers to thank yous. Simply share a link with friends, then everyone clicks to chip in online and sign the printable card. We send reminders, keep track and can even sort the gift. No awkward chasing. No getting left short. Easy! The card - making it personal There’s a range of matching invitations and cards to make it special. Friends can add a photo or gif along with a personalized message (as long as they like). You can send the card digitally or print it and give it to your friend or colleague. The gift We have a huge range of eGift cards from major retailers. Most people give an AnyCard that lets the recipient swap it for the gift cards they really want. Otherwise, if you prefer a physical gift, choose from our range of flowers, plants, gift bundles or curated gifts. Making it easy! Whether you need a way for the remote team to chip in online or want to awkward chasing, we’ll help you out. We can send weekly reminders for you (optional) or you can just share the link via message, email, social, Teams channel, wherever. Friends just pay online and sign the card online. Easy. No obligation You choose how you want people to chip in. Ask for a set amount, leave it completely open or even let people sign the card without even contributing if you like. We just want to make it easy for you to do nice things for your peeps


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent experience

Excellent experience - responsive and efficient. Thank you

17 May 2026
Unprompted review
GroupTogether logo

Reply from GroupTogether

YIPPPEEE-I-OHHHHH
Cheers
Ali + Julie

Rated 5 out of 5 stars

Very easy to set up a card and fund.

Very easy to set up a card and fund.
Easy to close out at end and put money towards a gift card.
Was also able to re-open the card on the last day to let some late comers add to the fund.

6 May 2026
GroupTogether logo

Reply from GroupTogether

Hi Steven
Great feedback! Thank you. All those little things make the difference, we think... letting last minuters join, letting people correct a typo on their message, topping up a group gift that's just short of a round number. Glad we could help!
Cheers
Ali + Julie

Rated 5 out of 5 stars

Good service

Good service, very easy to use, very prompt .

13 May 2026
GroupTogether logo

Reply from GroupTogether

SOOOO pleased! Thanks for saying it.
Cheers
Ali + Julie

Rated 5 out of 5 stars

App made it super easy to use and…

App made it super easy to use and understand even for someone like me who has never done this before.

5 May 2026
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Reply from GroupTogether

Hi Brendan
That's exactly what we're aiming for - super super super easy.
Thanks for the acknowledgement.
Cheers
Ali + Julie

Rated 5 out of 5 stars

S-P-E-E-D-Y response

S-P-E-E-D-Y response and very satisfactory completion of my request!!

13 May 2026
Unprompted review
GroupTogether logo

Reply from GroupTogether

WOOOOOOOHOOOOOO!
I'll pass it on. We love this!
Cheers
Ali + Julie

Rated 5 out of 5 stars

Amazing Platform

Grouptogether is PERFECT for collecting funds and well wishes for a work gift!

5 May 2026
GroupTogether logo

Reply from GroupTogether

Yippidy you!
Thank you so much
Cheers
Ali + Julie

Rated 5 out of 5 stars

Fabulous

Firstly, what a great way for a group to organise a card/gift, especially if there is distance involved. I have reached out to the support team (when I lost my link) and they were so incredibly helpful!

11 May 2026
Unprompted review
GroupTogether logo

Reply from GroupTogether

LOVING these good vibes. I've past them on so your kindness ripples.
Cheers
Ali + Julie

Rated 5 out of 5 stars

Easy to use

Easy to use, great efficient collection of funds and messages. Swift reimbursement

4 May 2026
GroupTogether logo

Reply from GroupTogether

So happy to hear!
Thank you!
Ali + Julie

Rated 5 out of 5 stars

The process was extremely intuitive

The process was extremely easy and intuitive from start to finish. The platform was very user‑friendly, making each step clear and straightforward. The final stage—sending the gift card to the recipient—was particularly seamless and efficient, which made the overall experience even more positive. I would highly recommend this process for its simplicity and ease of use.

7 May 2026
GroupTogether logo

Reply from GroupTogether

Well, you've just made our day as well as the recipient of your gift!
Thank you!
Ali + Julie

Rated 2 out of 5 stars

It would have been easier and less costly to have NOT used this service

A couple of people in my team had difficulty making a contribution using the link and requested to pay the money to me instead. More than one person had the payment taken from their account more than once as they did not think it had gone through.

It wasn't clear to me when I set up the collection that there would be a fee for withdrawing funds, as well as a fee for making a payment. This was more costly to me as the organiser. Admittedly I should have paid closer attention when setting this up.

7 May 2026
GroupTogether logo

Reply from GroupTogether

Hi Sam
Oh no! I'm so very sorry to hear all this. I assume it's all sorted now. Our pricing is on the pricing page and if you want to avoid fees, you can use the funds you've collected to put on a gift card. This is probably too little too late but I'm genuinely sorry.
Kindest regards
Ali + Julie

Rated 5 out of 5 stars

GroupTogether made it easy

GroupTogether made it really easy for me to organise a card and gift for a departing staff member. The layout is intuitive and the instructions clear and easy to follow. There were enough options to enable us to choose an appropriate gift, while also leaving easier options available where appropriate.

7 May 2026
GroupTogether logo

Reply from GroupTogether

Hi Alexander
I'm seeing lots of people from your work at the moment and one of our senior team, is ex RMIT. So, there must be something beautiful in the water there. Keep'em comin!
Thank you!
Ali + Julie

Rated 4 out of 5 stars

Such a great gift from a group of…

Such a great gift from a group of friends or work colleagues, easy, quick & fun to do!
Does take a little bit of playing around with to be able to see the card in the edit stage (maybe just me!) But love the email notification to advise when all parties have completed the card.

30 April 2026
GroupTogether logo

Reply from GroupTogether

Hi Tania
Thanks so much for the kind words and the feedback. We're constantly trying to make things more intuitive. There's an eye "view" on the big card on your dashboard. When you click that you can view everyone's messages on the card and edit and add messages.
Kindest regards
Ali + Julie

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