GrisportReviews 

227
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, finding them well-made, comfortable, and durable for various activities. Many appreciate the excellent value for money, with products often described as competitively priced and worth the investment. The ordering process is frequently highlighted as easy and efficient, leading to prompt and often free delivery. However, some people were dissatisfied with the durability and waterproofing of certain products, reporting issues like soles wearing out quickly or boots leaking after a short period of use. A few other people also felt that the free gifts received were not as described or were of a cheaper alternative.

What people talk about most

Product

People report positive experiences with products, frequently highlighting their comfort and good fit straight... See more

Quality

Consumers find quality to be positive, with many reviewers praising the comfort, fit, and overall... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering online and the... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting its speed and... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be very reasonably priced... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fortress-boots purchased nov25-not had the boots long, they look perfectly serviceable. I immediately treated them with leather Gris to protect against the weather. At first I found them hard but thi... See more

Rated 4 out of 5 stars

Great walking boots that were an excellent price. Not used on a long walk yet, but feel comfy. Only negative is that they feel a bit heavy.

Rated 4 out of 5 stars

I bought a pair of Grisport Lady Hurricane boots in January 2024 after reading a Which? review. They arrived quickly and were comfortable straight from the box. Really pleased with them as they were... See more

Rated 5 out of 5 stars

Bought the Grisport Quatro Crazy Horse walking boots payed extra for the sports plus insoles.Brilliant build quality such a comfortable fit straight out the box ,waterproof ,light weight and just grea... See more


4.0

Great

TrustScore 4 out of 5

227 reviews

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No history of asking for reviews

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4.0

All reviews

(227)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rude customer service and faulty product!

I bought a pair of average boots from their website. I have had the boots for 8 months and used them a handful of times. The laces have snapped already- I emailed customer services and they informed me they would not send me more laces for free and implied I had misused the laces! I said the boots have only been worn a handful of times so therefore the product must be faulty. They disagreed and were rather rude. Don’t buy from this company!

21 September 2022
Unprompted review
Rated 5 out of 5 stars

I have used the kaikoura boot for…

I have used the kaikoura boot for around 5 years. I like the high ankle support. Done some serious kms and theyre still going strong. Keep them well conditioned and waterproofed and they should last. Great hunting boot. Havnt had any faults at all. Now on to my 2nd pair and hoping to get the same mileage. Because the boots have been so good I haven't had to deal with the company. Ive found them to be a great hunting boot for nz north island conditions.

13 September 2022
Unprompted review
Rated 1 out of 5 stars

Grisport fuse very leaky

Bought a pair of grisport fuse last December through Amazon unfortunately a few weeks later they leaked Returned them to amazon and they replaced them but after 4 months the same thing happened The leather on both boots split near the sole also the fabric inside the heels tore which caused sore heels which took ages to heal Sent them back to Amazon but they don't want to know So I'm not buying any more grisport fuse great when new but don't last

13 July 2022
Unprompted review
Rated 1 out of 5 stars

Bought a pair of slip on safety boots…

Bought a pair of slip on safety boots from my local hardware store. The exterior is hard wearing, but the heel area of the interior fell apart and rubbed my heels raw, making the boots unwearable. Because I didn't buy them directly from the grisport website they wouldn't replace them

17 June 2022
Unprompted review
Rated 5 out of 5 stars

Grisport Lomond Active Boots

These "active" boots are very good value and have done the job required - comfort, standing on a concrete floor all day. Having spent some time searching for a pair of boots/shoes that would be kind to damaged knees I am very happy with these. The only (slight) downside is that they do not breathe very well and socks can be a bit damp after an 8 hour wear.

11 June 2022
Unprompted review
Rated 5 out of 5 stars

Dartmoor-serious value for money

I had a situation where I got lost in loch Lomond in the July heat.Took some wrong turns up forestry roads.Anyway when I got back to helensburgh,I'd walked 24 miles on concrete farm roads.i was exhausted,my inner thighs were aching,but thanks to grisport Dartmoor shoes,I had...no blisters. Amazing shoe,go buy them.

27 March 2022
Unprompted review
Rated 1 out of 5 stars

Absolute nightmare to deal with Canada Grisport!

I bought two pairs of shoes from this company. Absolute nightmare to deal with. They wouldn't honour the VALID discount nor would they honour the shoes return because of generally poor quality and other. They made it a hassle to return anything ...and wishing you eventually give up. They also promised me the shoes would be at my house for my vacation, five days, and it was not and they pointed fingers at everybody else for themselves... I had to buy hikers from a local store for replacement - ZERO compensation and empathy ! Run!! don't walk, from this company... DON'T TRUST THEM!

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Top notch boots and customer service

Bought a pair of leather walking boots in January this year, noticed a couple of weeks ago that the sole was starting to slightly come away from the side of the boot on one foot. Contacted customer care and sent a photo of the fault asking for repair advice and they sent me a new pair of boots without me asking. Absolutely gold standard customer service, couldn’t fault them. And the second pair of boots as comfy and waterproof as the first, wearable straight out the box, no rubbing, tight spots or anything, and completely dry feet even in some very wet terrain. Top notch boots and top notch customer service.

26 December 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking company and…

Absolutely shocking company and aftercare is diabolical. Bought a pair of the Quatro leather boots, says they can be worn in comfort straight from the box, totally wrong. After 9 months they still cause terrible blisters after just a couple of miles. The workmanship is awful, material parts fraying, stitching coming apart. Used their own cleaning products from the start and still useless. Would never dream of buying from them again. Sent two messages, eventually got a reply saying could I send email, sent two emails and still no reply. Literally THE worst company I've ever dealt with. Would advise people to look else where don't waste your money with Grisport.

18 November 2021
Unprompted review
Rated 5 out of 5 stars

Purchased a pair of gamekeeper boots…

Purchased a pair of gamekeeper boots roughly a year ago. Both boots developed very unusual leaks where the tounge meets body. Grisport immediately offered a replacement pair of gamekeepers or a pair of my choice. Rangers arrived and put on straight away. Comfortable, and as well built as all grisport boots.
Strongly built, extremely tough, but so comfortable and supportive in the right areas without that restriction other boots have. Recommend both the boots and the company.

3 September 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY GRISPORT.

Bought a pair Grisport Trainers and they are the most uncomfortable ever..they have a stud like tread and when pressure is applied to an individual stud it can be felt pushing up through the thin sole ......wrote and mentioned this to Grisport and got an abrupt letter back saying they are just meant to be used on grass....???

DO NOT BUY GRISPORT....very overpriced for cheaply made item

26 August 2021
Unprompted review
Rated 1 out of 5 stars

Boot disintegrated after less than a year

As per many other buyers the sole has started to separate from the upper shoe after less than a year and moderate use. Worse boot I have ever had. Again as per other buyers company is impossible to contact. Will never buy again and urge others not to.

20 August 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely exceptional customer…

Absolutely exceptional customer service. Jenny was really helpful and patient. Great discounts and freebies were a bonus but the boots themselves are just amazing. Comfortable with first wear and seem to be really top quality.

15 August 2021
Unprompted review
Rated 1 out of 5 stars

The soft rubber base of the shoe…

The soft rubber base of the shoe separates from the sole on the walking boots ( as many have said). It is then unrepairable and cannot be fixed. This is an inherent fault on almost all of their walking boots. Do not buy!!

24 May 2021
Unprompted review
Rated 5 out of 5 stars

Have recently ordered a pair of…

Have recently ordered a pair of Dartmooor walking
Shoes which on trying on were a size to small, sent back the shoes with the label provided and covered the box with a post bag and sticker address label on it.
They were returned quickly and the company emailed to say they had received them so communicated well.
Would recommend this company to anyone that wants
Great quality walking shoes and boots .

28 April 2021
Unprompted review
Rated 5 out of 5 stars

Just ordered again.....Can't fault these guys!

Just ordered again.....Can't fault these guys!...Competitively priced....Easy to order online, with a speedy delivery. These boots are comfortable and hardwearing. In fact, I have been wearing them daily for a year now and they have never let the wet in. Also, the bundle of freebies thrown in with the order is great.

26 March 2021
Unprompted review
Rated 5 out of 5 stars

Grisport goods

I received my order from them in a speedy manner. Couldn't believe how quickly I received the items...the boots are extremely comfortable, socks warm and dry after a long hike. The free gifts were a bonus! Would most definitely purchase from this company again 👍

9 March 2021
Unprompted review
Rated 5 out of 5 stars

Love my Grisport Argon Walking Shoe…

I purchased the Argon Walking Shoe direct from Bridport and received lovely free gifts, insoles, socks, anti slip ice grips.
I've been using them for a month now and they are great. Slightly stiff when first out of the box but no rubbing. Put in my free insoles and now they are my perfect walking shoes and are waterproof (I do 4 to 6 miles per day, more at the weekend so they need to be well made). Wish I had discovered this brand before
Final comment. I don't have a problem with the length of the laces. Enough length for a double bow and they stay put (don't undo)

8 March 2021
Unprompted review
Rated 1 out of 5 stars

Grisport customer service, or lack thereof

like other customers I am amazed that a company claiming to be an upscale manufacturer of quality product would provide laces that are too short and can't be comfortably knotted unless you don't use all the eyelets. When I contacted the Cdn distributor in Montreal they said - 'go to a shoe repair and get a longer set of laces'. A company with a good reputation that wanted to retain this would have fired the particular individual for silliness

3 March 2021
Unprompted review
Rated 5 out of 5 stars

Hawk Lowland Trekking Boots.

Hawk Lowland Trekking Boots.
Delivery within 24 hours.
Snug fit, instantly comfortable, completely waterproof and very “grippy” . Laces could be a little longer!
Delighted with these boots.

16 January 2021
Unprompted review

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