Grief Support Services Global Reviews 

9
•
TrustScore 4 out of 5

4.2

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Company details

  1. Psychotherapist
  2. also in
  3. Class
  4. Hospice
  5. Mental Health Service

Written by the company

Grief Support Services Global is an innovative organization dedicated to guiding people through the complexities of trauma, loss and grief. Founded by Santou Carter, an international speaker, registered psychotherapist, published writer, certified grief educator & trainer and spiritual leader, the company is rooted in a deep understanding of the profound impact of grief. Santou’s journey, marked by her family's historical experience of Genocide, drives her mission to enable personal growth from loss and prevent deaths from suicidal thoughts so people can recognize the value of their lives. Santou's vision emphasizes understanding the effects of unprocessed trauma and grief on life, including workplace and family dynamics. Her private practice specializes in divorce, terminal illness, and after-death loss, including suicide prevention due to grief. With over 25 years of professional experience, Santou has significantly impacted the community, supporting families, individuals, groups, and workplace staff, making her a highly respected figure in the community. Grief Support Services Global goes beyond providing support for acceptance: it's about guiding clients through their loss journey to find renewed meaning and purpose, enabling them to re-engage in life confidently. The organization's dedication to helping clients craft their desired legacy is a testament to its profound impact on society.


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4.2

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TrustScore 4 out of 5

9 reviews

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4.2

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Rated 5 out of 5 stars

I started working with Santou around Grief, but have now progressed onto other topics of concern.

I started working with Santou around grief for three loved ones who died in succession, before I had a chance to process any of their deaths. I wanted to work with someone who I could access for as long as I needed, rather than prescribed by a work place scheme.

I have found her consistent non-judgemental support has allowed me to access parts of myself that I previously would not have shared with a counsellor based on my trust for her. I find her knowledge and understanding, not just of grief but of wider issues to be very enlightening. She is able to push me gently and then back off until I am ready to bring up that issue again. Much of my history seems very matter of fact to me, whereas her observations draw more compassion and kindness to previous versions of myself that gives me a new perspective on myself to understand more fully how I may be affected.

I recommend at least talking to Santou. She offers an intake session with no obligation where you can ask your questions and establish for yourself if you feel you have a connection. This is not something I had previously been offered, and I found it positive because you can both assess if you believe you will be productive in sessions.

7 March 2025
Unprompted review
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Reply from Grief Support Services Global

Thank you. It has been a pleasure watching you consider other possibilities, try new therapeutic activities, tap into deeper feelings and expand your awareness. Indeed, grief arises from so many other types of losses in life, not just death. I'm glad you have felt comfortable exploring all of these losses from abuse to job losses and more to help you manage them better in the future.

Rated 4 out of 5 stars

Real Progress

Real Progress
I was having a hard time making time for grief and allowing myself to go through the process. I felt like I was bottling up feelings and not surrendering.

I tried to solve my challenges by seeing a spiritual medium, writing down my feelings and talking to friends. It didn’t quite work to the extent that I wanted it to.

After I started sessions with Santou, I was able to reflect more deeply on how I was feeling and on my relationship with my father who passed; I also developed a greater understanding of the different phases and different styles of grieving, which helped.

I have a much greater understanding and appreciation of the grief journey and would say I have noticed about a 50% improvement in terms of reflection and knowledge so far.

I would strongly recommend Santou. Her style is to encourage self-reflection and she has a natural, fluid conversational style, rather than following a script or strict methodology. I have made real progress over the last few months.

5 October 2023
Unprompted review
Rated 4 out of 5 stars

Therapy Support

In seeking therapy, my biggest challenge was finding a navigational pathway to easing a conflict within my birth family and finding a pathway that can be sustained once the initial conflict has been faced.
I was uncertain & feeling uncomfortable at not understanding the best approach to take.
After speaking with Santou, I feel I am gaining a broader set of skills, including different approaches, to help me manage conflict situations.
I feel much more comfortable and in control of my thoughts & feelings with regard to conflict than at the start of the process.
For example, I feel I have moved from a 4/10 to 7/10 in terms of my managing my feelings around the conflict. And in terms of clarity of how to move forward, I feel I have moved from 2/10 to 6/10 at present (and I hope to continue to improve through an ongoing process).
If anyone is considering using Santou’s services, I’d say “take the leap and try the engagement”. She takes an honest approach in her work.
Overall, my biggest gain from this process is that Santou has challenged me to think in different ways about the conflict I’m in to expand my perspective and choices in responding to conflict.

23 January 2024
Unprompted review
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Reply from Grief Support Services Global

I'm glad your mental health has improved from the family conflict you were experiencing and you are more at peace now.

Rated 5 out of 5 stars

My Success with Santou.

Before starting my sessions with Santou, I would sit in the dark with curtains closed and didn’t want to see anyone. I was overthinking everything and scared. I couldn’t turn on the television or enjoy myself with anything I did.



I hadn’t had counselling or therapy before and didn’t know what to do to solve my challenges.

But after therapy sessions with Santou, I can open the curtains now!



And I am managing to go out everyday. I can go out alone, shop alone, etc. whereas before I couldn’t go out and do anything on my own or be by myself when outdoors.



I am also volunteering at various places and engaging with a lot of people.



Most important, these therapy sessions have helped me a lot with being able to focus and concentrate. I’m not overthinking anymore nor anxious. There is no fear in me anymore.



I feel totally different now.



I went from feeling really low (0%) to 90% improvement over the course of the 8 weeks of therapy with Santou



The service was all very good. Santou helped me a lot and I really appreciate that. When I talked to her, I felt better and it would feel like the whole world is with me and for me, not against me.



I appreciated how Santou used my strengths and faith-tradition to help me as well.



I have really benefited from these therapy sessions. She helped to make a big difference in my life.

Samantha Smith.

18 May 2023
Unprompted review
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Reply from Grief Support Services Global

I'm really glad that my support helped you with your mental health so you could re-engage with society without fear or anxiety. If faith and spirituality is important to a client, then I am happy to open up that conversation so clients can make meaning from that perspective as well. For some, spiritual health is an integral part of mental health. I view offering support in a holistic way to be the most effective I can be.

Rated 5 out of 5 stars

Insight and Wholeness

My biggest challenge when I came to Santou was getting closure on many years of sabotage in every aspect of my life. I had come a long way on my own, but still had feelings of being trapped, limited, insecure, vulnerable, sometimes helpless. After attending a session with Santou, it felt wonderful to be heard, to be understood and to have someone who cares and can offer some experience in narcissistic abuse.

It was a relief to not be judged, but instead, encouraged to heal, and acknowledged for both the horrific, chaotic, and bewildering journey, as well as for the strides I've made - and to be guided to do more in the way of healing.



I would absolutely recommend Santou highly! She is well-cultured with a background in psychology and theology, and she has the ability to relate, heart to heart. She truly understood this process of grief of a non-death loss, even in the unusual setting that I presented it.



I needed to get closure in a short period of time on a large part of my life and Santou helped me to do that so that I could move forward without the bitterness and trauma holding me back.



Thank you!

10 January 2023
Unprompted review
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Reply from Grief Support Services Global

Suffering from abuse can really distress a person's mental health, de-stabilize them, doubt themselves and debilitate them. I'm glad you found our session helpful and that you were able to make peace with your losses so that you could move forward in life with an openness to new possibilities.

Rated 5 out of 5 stars

Transformational support

Arshad Qasim.
I went to so many places and none of them helped. These counselling sessions with Santou have really helped. She has transformed my life and my view of life. I now know how to manage my thoughts and mood if I’m feeling low – that’s all down to her. She gave me practical advice to be independent and to rely on myself as well as how to communicate with others. Santou has helped me a lot on how to deal with and sort out issues and problems. Honestly, I can’t find enough words to say thank you. Thank you is not enough. Before our sessions, I was very down with low mood. But over the 8 sessions, she took me out of that and now I can control my thoughts and mood. She’s done a lot for me. She’s changed my life and I’m okay now.

8 November 2022
Unprompted review
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Reply from Grief Support Services Global

I'm so glad to hear that I improved your mental health so significantly. I understand the importance of having good mental wellbeing to, not only function well in life, but to be mentally open to new possibilities and experience joy as well.

Rated 5 out of 5 stars

It was amazing for my family

It was amazing for my family, working with Santou. I was stunned at how much family therapy helped us deal with our losses. Santou i is trustworthy and sincere. She was able to teach us how to manage our emotions in a creative way. She always made useful, thoughtful suggestions. My family and I really benefited from her expertise and ithelped us to see things from a different perspective. I think we will always make use of what we learnt together.

29 June 2022
Unprompted review
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Reply from Grief Support Services Global

A death in the family can sometimes break down communication flow or even estrange family members. I'm glad to hear that my practical and creative techniques to improve communication, understanding and empathy helped you all to become closer again after the passing of your loved one. A healthy, solid family bond is a good thing for everyone!

Rated 4 out of 5 stars

Im a 14year old and I had santou for 16…

Im a 14year old and I had santou for 16 sessions and she had helped get my thoughts and feelings out. I was able to express feelings openly as she made me feel more comfortable.

14 April 2022
Unprompted review
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Reply from Grief Support Services Global

It was a pleasure working with you Lucy and to enable you to express your feelings fully so you could feel more free and less anxious.

Rated 4 out of 5 stars

My Review

My therapist was very helpful and helped me in overcoming my issues

6 March 2022
Unprompted review
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Reply from Grief Support Services Global

It was a pleasure working with you to support you in your growth.

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