Edited our review. the support is responsive trying to fix the mistake of their scan on our website. however we would like you to check our last email because some points in your assessment are not ac... See more
Company replied
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Founded in 2003, GridinSoft LLC is a Kyiv, Ukraine-based cybersecurity company committed to safeguarding users from the ever-growing threats in the digital landscape. With over two decades of experience, we have earned a reputation as a trusted provider of innovative security solutions, protecting millions of users worldwide.
Lesya Kurbasa 7B, 141 office, 03194, Kyiv, Ukraine
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our site was improperly rated (possibly a malicious report). As owner we contacted Gridinsoft and it was checked and rectified overnight. Excellent response and service
I had a great experience using Gridnisoft.com. Their service was prompt, professional, and exceeded my expectations. The team is highly knowledgeable and provided exactly what I needed with great attention to detail. Communication was smooth throughout the process, and they delivered high-quality results on time. I highly recommend Gridnisoft to anyone looking for dependable and efficient digital solutions. Truly a 5-star service!
My company was fairly new, and didn't have the reputation, and my score was low. I reached out to them and they were fair and objective. They asked me for my business certificate and established a score that showed my legitimacy as a business.
Edited our review. the support is responsive trying to fix the mistake of their scan on our website. however we would like you to check our last email because some points in your assessment are not accurate and better be clarified

Reply from Gridinsoft
Excellent service from Gridinsoft ,any problems will be attended too with a reply sent , I would not use my computer without the protection of this Company it has saved my family several times
This algorithm is broken. It gives false results and flagged ie. umbraco.io - the official hosting platform for Umbraco CMS - as a suspicious shop. That is completely wrong and shows this service cannot be trusted.

Reply from Gridinsoft
Gridinsoft responded very quickly to an issue regarding our domain's reputation. We are satisfied with the quick turn around and result. Thank you!
Thanks for the fast response and the tip for improvement for our website.
Is there a ZERO RATING ? This site seems to poorly rate websites with NO REVIEW, NO CONTACT WITH THE SITE ADMINISTRATORS & NO ATTEMPT TO UTILIZE THE FUNCTIONS OR FEATURES OF THE WEBSITES IT REVIEWS.
SCAM ‼️

Reply from Gridinsoft
I used Gridinsoft's virus scanner to check whether our club website was identified as a problem. The scanner incorrectly identified our domain as a "young domain."
I contacted support briefly, explained the situation, and received a response in less than two hours, which resulted in manual remediation.
The Gridinsoft team provides first-class work and first-class service.
Something that is supposed to be free and automatic you do not need to beg personally. and basta no excuses
cute paid positive reviews btw, but no
We were surprised to find that our site had been marked as malicious. I contacted Gridinsoft via email and the problem was resolved within an hour.
We found a fake review and company description on Grindsoft and asked them to deal with the misleading information.
Dmitry was very prompt in his response and dealt with our complaint quickly and professionally. We know that sometimes businesses don't always get things right the first time, but how they deal with problems shows their level of commitment. Thanks for the excellent service.
Got myself anti-malware protection for 3 months, because Gridinsoft gifts people of Ukraine with free license. Right now scanning my computer, I like how the interface looks, and hope all the viruses will be deleted!
They will tag reputed websites as suspicious. This has happened multiple times now, every time I have to raise a ticket with them for false positive and later they remove the suspicious tag, what nonsense
Edit: Changing rating from 1 to 3 as the Gridinsoft team was fast to identify and rectify the false positive

Reply from Gridinsoft
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