Grey haze!!…. THANK YOU ☺️ NOTHING SHORT OF 5 * SERVICE. Acting fast on my order to change address on my order with the customer service agent. My address was wrong in error so got onto them te... See more
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I had ordered e-liquids and coils with next-day delivery and Grey Haze shipped the entire order in a thin, unpadded plastic bag. The product boxes inside were completely crushed and damaged. The pro... See more
This company is 100% on their service delivery and products. I have purchased numerous times and never felt let down on the odd occasion I’ve used a different vape shop but I’ve never managed to get a... See more
Great products range, competitive prices. Mr M took good care of my orders, thank you! P.S: Opt to receive your order using Royal Mail. Out of my personal experiences, DPD can be unreliable someti... See more
Company details
Information provided by various external sources
Grey Haze E-Cig Store is the uk's number one advanced vaping supplies retail and wholesaler, stocking a massive range of vaping related products including box mods, starter kits and e-liquids.
Contact info
Armoury Road, B11 2RG, BIRMINGHAM, United Kingdom
- 01213069294
- info@greyhaze.co.uk
- greyhaze.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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No leakage
I love the disposable ones The flavours are great and no leakage the postage is fast too
Probably the best vape site I’ve used
Probably the best vape site I’ve used, delivery is quick and the prices are unmatched! I’d give 6 stars if I could.
Highly recommended 😁
Great Experience Overall
Great products range, competitive prices.
Mr M took good care of my orders, thank you!
P.S: Opt to receive your order using Royal Mail. Out of my personal experiences, DPD can be unreliable sometimes, and that can cause unecessary delays.
Fantastic and Personal Customer Service - Would Reccomend
Whilst the item that I wanted was unfortunately not up to scratch (a manufacturer issue not Grey Haze) The team at Grey Haze went above and beyond to source me an alternative and I was very impressed at how much they attempted to help me and keep me up to date. A+ Customer Service that they should be proud of.
Wide variety of stock at competitive prices
I use Grey Haze for my vaping as they have a wide range of stock that I use and at great competitive prices.
Delivery is great normally within 2 days and by Royal Mail.
You tried to get in touch with them… Shop not open in Rubery
You tried to get in touch with them whether it’s head office or online and they don’t answer the phone
Order a few things now very happy just…
Order a few things now very happy just had two pod that were abit doggy but otherwise very happy with site
Poor customer service old stock on sale
I ordered 3 bottles of Dr frost 100 ml eliquid they taste awful normally the brand is good when I contacted customer service for replacement or refund no response avoid the company at all costs
Well i have always purchased from these…
Well i have always purchased from these guys, forget the other reviews as my item was faulty and it arrived late, I can assure you everytime I have made a purchase it has come on the right time.
The customer service experience is brilliant with cashback given on purchases.
I have always purchased my vapes from Greyhaze and with tracking details provided its been great.
Would definitely recommend.
Came faulty
Came faulty. So threw it away. They wanted me to return it after id sent proof after seconds of receiving it. Dont have time to faff around returning faultys items.
Easy to order and very quick despatch.
This company won't give a refund on…
This company won't give a refund on items that did not turn up and has been returned buy delivery can I please have my refund as I didn't receive an item just been blanked now need my money back now I emailed every day since 10th day to day I just want a refund want so hard
Martin
Hi, i try to call, i try to writte, but no response, can you check my email renner.m We are Czech company vapezone.cz s.r.o.
Thank you 🙂
Very good company will buy more
5 star service
5 star service. My order arrived on time and was exactly as expected. No complaints and will definitely be using them again.
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