Greenwoods (mainly Phil) made our selling experience far more stressful than it should have been. They were disorganised and made decisions without consulting us. A conversation with Phil generally re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Greenwoods (mainly Phil) made our selling experience far more stressful than it should have been. They were disorganised and made decisions without consulting us. A conversation with Phil generally re... See more
Company replied
In 12 years of renting, this was the worst experience I have ever had of dealing with an estate agent. To add a bit of colour here, myself and my partner took an hour off work to travel an hour to... See more
Company replied
Arranged a viewing in Bristol, drove an hour to view the property, after waiting outside for agent for a while I called to find out that the agent in charge of my viewing was not around and there was... See more
Company replied
This a terrible company both as a letting agent and as an estate agent. I let through them and sold my property in Bristol. They never seemed to do what I needed and had to be prompted every step of... See more
Company replied
Account not in use
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A big thanks to Pete Lawson for all his help keeping this chain secure and completed. All the staff were brilliant would definitely recommend. A lovely jesture with the flowers and prosecco Thankyou
Brilliant experience both buying and selling through Greenwoods. Kept informed of developments every step of the way. Would definitely recommend them to others.
Excellent service couldn’t ask for a better estate agents!
Very hands on and kept me up to date. Thank you Greenwoods excellent service 🙂
I have bought and sold through greenwoods, wells rd several times. I have always been very impressed with the way they market the properties, very professional as well as adding that personal touch. Spot on evaluation, great tips on how to market the property showing its full potential. Always available throughout the sale and purchase and great after sale/ purchase support.
Out doing all other agents across the board.
Would not use any other agent. Highly recommend. If youre buying or selling this is the agent for you.
Thanks to Phil Marsh and the team. You made what could have been a difficult move run smoothly. Smiles all round.
Great letting agency, we have experienced a few in our time and Greenwood’s are by far the best. Deposit returned in full and very accommodating.
Greenwoods provided a very good service. They agreed a fixed fee, with a sliding scale based on the house price they managed to secure for us. They kept in close contact with all parties during the selling process & helped to move things aling smoothly. We would definitely recommend them.
An absolute pleasure to deal with - Fair, informative and honest - Exactly what you need when selling/buying a property. A huge thank you to Pete and his team for going above and beyond!
Phil and co were excellent at Greenwood’s. they did all that they could to help. Phil particularly went that extra mile to get us to exchange! Thanks guys. Michelle Phillips
Very honest and made process simple throughout and kept us updated at all times
I have been using Greenwoods to let a number of properties and cannot recommend them highly enough. Excellent service.
Excellent service very prompt and efficient
I've no complaints, only good points to make - for a while, i felt the guide price was too low and the purchasers got too good a bargain. Now in the clear light of day and away from the logic of deal-making, I'm glad the process happened the way it did. I was in charge of decision-making but yet there was a lot of back-up at the right time. Louise's comment "getting a buyer is the easy bit, but getting the deal approved is where the work is !" was very apt. So well done all round, because it's a team effort including myself in that whole conversation .. the other thing that really matters is the trust issue and this is a strong point for Greenwoods
Very good service whilst selling our home, although sometimes a little slow to provide updates. However, an estate agent that we would recommend.
The team at greenwoods were outstanding throughout the whole process of selling our house. They made a stressful process much easier to deal with and helped ensure we were in our house when we wanted to be.
Phil, in particular, was very good and went above and beyond to progress our transaction.
I would highly recommend Greenwoods to anyone who wants to buy or sell a house.
From start to finish the staff were helpful. They kept in contact regularly and updated us on what was happening. I would recommend using Greenwood’s to sell your house. Their professionalism and experience of the area is second to none.
Our experience with them was great. There was nothing I could complain about.
Excellent help from all the team and in particular Pete. We had a few hiccups along the way and he was constantly chasing! Will definitely use them again!
Whilst being the highest selling valuation we received there was a significant drop in price to achieve a sale. We appreciated the property required updating & the final sale price reflected that. Feedback during the sale process was good & accompanied viewings were appreciated.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.