Green Spirit Horticulture logo
Visit website

Green Spirit Horticulture Reviews 

236
•
TrustScore 5 out of 5

4.8

Garden Center
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and often free delivery, noting that items arrive quickly and are well-packaged. Many people appreciate the quality of the products and the excellent service received, with staff being described as helpful and professional. Reviewers also highlight the good value and various payment and delivery options, making it easy to shop. However, some customers experienced issues with incomplete orders or missing components, leading to frustration and the need for cancellations. A few other people also felt that shipping problems, sometimes out of the company's hands, caused delays in delivery.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently highlighting its speed and efficiency. Many... See more

Product

Reviewers highlight positive aspects of product, often stating they would buy again due to good value and... See more

Service

Users describe positive interactions with service, often highlighting great product and service experiences.... See more

Order

Reviewers mention positive feedback about order experiences, with many customers praising the quick arrival... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service. These guys have so many options of payment and delivery it makes it really easy to shop with them. this time I had to have the products dropped of at my local newsagents. They al... See more

Company replied

Rated 5 out of 5 stars

Excellent shops Sheffield and Barnsley, with great staff that are happy to help you with any information you may need. Its my to go to for any growing needs.

Rated 5 out of 5 stars

I wish I could give a great review. Placed an order on the 5th and only half has arrived. Was supposed to get a hygrometer with probe. It came with no probe. And tried contacting via webchat and e... See more

Rated 5 out of 5 stars

Fantastic service. Had a small issue with a product that needed returning. No fuss, no problem just dealt with quickly and professionally. Would highly recommend.

Company replied

Company details

  1. Garden Center
  2. Garden Building Supplier

Written by the company

Green Spirit Hydroponics is a South Yorkshire based hydroponics retailer offering high-quality lighting, filtration, growth media and nutrients and more. first opening in 2004 in a small castle market stall which has since evolved and grown into one of the larget hydroponics distributors in the uk!

Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(236)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ryan helped me get what I needed and…

Ryan helped me get what I needed and the result was all green 💚 and steve was help full to . Thank u for advice and grate customer service 🙏

8 April 2025
Unprompted review
Green Spirit Horticulture logo

Reply from Green Spirit Horticulture

thank you for your review :)

Rated 5 out of 5 stars

Really helpful and suggestive

Really helpful and suggestive! Always happy to help and give advice without being nosey!

Would totally recommend, they also do great deals for starters and cash bargains in store!

All the staff are welcoming and friendly!

29 March 2025
Unprompted review
Green Spirit Horticulture logo

Reply from Green Spirit Horticulture

thank you :)

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - great communication and advice from Ryan.

29 March 2025
Unprompted review
Green Spirit Horticulture logo

Reply from Green Spirit Horticulture

thank you :) i will show this to ryan im sure it will put a smile on his face!

Rated 5 out of 5 stars

Excellent service AAA

Excellent service , helpful staff willing to do the extra mile. Visit them you wont be disappointed.

25 March 2025
Unprompted review
Green Spirit Horticulture logo

Reply from Green Spirit Horticulture

thank you very much for your review :)

Rated 4 out of 5 stars

Should have been 5 stars

Should have been 5 stars, however I ordered online on Saturday and the site said it would be ready to collect in an hour and I would get an email. After waiting over an hour I nipped to the shop on the off chance it was ready. The very helpful guy behind the counter told me the Internet team doesn't work weekends and It wouldn't be ready till Monday. He then checked my order and payment and got me my stuff. So it worked out okay in the end.
Thanks to that guy I wasn't as annoyed as I may have been. Looks decent inside the shop and staff seem really knowledgeable. I will be returning to have a better look around some time soon

20 January 2025
Green Spirit Horticulture logo

Reply from Green Spirit Horticulture

hello im sorry that you were told your order wouldnt be ready until monday but i am glad it got sorted for you :)

Rated 5 out of 5 stars

Great company

Great company, helped me with an issue I had and sent me some replacement bits no questions asked. Amazing customer service. Would reccomend!

27 January 2025
Unprompted review
Green Spirit Horticulture logo

Reply from Green Spirit Horticulture

thank you for your review :)

Rated 5 out of 5 stars

What can I say

What can I say , Green Spirit Hydroponics is my go to for my nutrients, and growing needs , friendly staff who go above and beyond to make sure the customer is happy and get there order on time .
Thank you Green Spirit you have a very happy customer

15 January 2025
Unprompted review
Green Spirit Horticulture logo

Reply from Green Spirit Horticulture

THANK YOU FOR YOUR REVIEW :)

Rated 5 out of 5 stars

Great product and even better price

Great product and even better price. Unfortunately through no fault of the supplier the delivery was delayed ways supposed to be delivered 24.12.24 but arrived 06.01.25

23 December 2024
Green Spirit Horticulture logo

Reply from Green Spirit Horticulture

THANK YOU FOR YOUR REVIEW :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look