Transport to airport at 3am. Timely and ok HOWEVER the driver claimed he couldn't get paid for 2 weeks by the company hence I had to pay CASH. Imagine at 3am driving a single woman to a cashpoint and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used this company, mainly for airport pick-up/drop-off, and never had an issue - despite some concerning flags: I have been told by them that their app does not work anymore (albeit still ava... See more
I have used Green Metro cars many times and particularly for airport runs. They are competitively priced, punctual and professional. I travelled back from New York on Friday and my flight was over an... See more
Horribe experience using this taxi company. The driver was not from UK, he was not able to follow the road, did not want to follow google maps sayin he doesn't like a particular road so he took a road... See more
Company details
Information provided by various external sources
Local Professional Taxi firm
Contact info
Unit 1 Robert Cort Ind Est, RG2 0AU, Reading, United Kingdom
- 01189 666 656
- info@greenmetrocars.co.uk
- greenmetrocars.co.uk
2.2
Poor
117 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic experience provided by Green…
Fantastic experience provided by Green Metro Cars. On time and very friendly service.
I recommend
5 July 2019
Unprompted review
The drivers are professionals and their…
The drivers are professionals and their services were prompt
4 July 2019
Unprompted review
Good clean cars
Good clean cars
Quick and timely service
Courteous drivers
Very economical
1 July 2019
Unprompted review
Very quick and nice smooth journey
Very quick and nice smooth journey. Highly recommend. Will use these guys every time
29 June 2019
Unprompted review
Fantastic service as always
Fantastic service as always. Driver always arrives on time and a constant update on where the driver is
28 June 2019
Unprompted review
Lovely drivers very chatty or quiet…
Lovely drivers very chatty or quiet what ever you prefer. Very helpful to my friend and I with our luggage
27 June 2019
Unprompted review
Value for money and efficient.
25 June 2019
Unprompted review
Reply from Green Metro Cars
Hi Akanksha, Thank you for the positive feedback.
Quick and cost effective
25 June 2019
Unprompted review
Reply from Green Metro Cars
Hi Oliver, Thank you for the positive feedback.
Reply from Green Metro Cars
Hi Maria, Thanks a lot for your appreciation.
Great ride home and quick
22 June 2019
Unprompted review
Reply from Green Metro Cars
Hi Gary, Thank you for the kind review.
Excellent Service
Excellent service. Booked a taxi for 3.00am, five minutes before I got a call, and a message, they arrived on time. Great attention. Will stick to this taxi service.
21 June 2019
Unprompted review
Reply from Green Metro Cars
Hi Juan, Thanks! will try our best to provide you with the most exceptional services.
Good service
Good service by phone and via the brilliant new app. Polite and helpful drivers. Text messages to confirm bookings
21 June 2019
Unprompted review
Reply from Green Metro Cars
Hi Caryn, Thank you for your appreciation. We will keep investing in the best technology to provide the best services.
Reply from Green Metro Cars
Hi Alice, Thanks a lot for your kind review.
Main taxi company I use
Main taxi company I use. Cars come quickly. Decent prices.
21 June 2019
Unprompted review
Reply from Green Metro Cars
Hi Travis, We invest in the best technology to help us stay ahead of the game, thanks for the review
Very good company
Very good company! I have used them twice after try lots of companies in Reading, and for me is the best one at the moment!
21 June 2019
Unprompted review
Reply from Green Metro Cars
Hi Carlos, We aim to keep being the best!
Always very good service
21 June 2019
Unprompted review
Reply from Green Metro Cars
Hi Mari, We have a great team, thanks for the stars
Offer a very competitive £33 rate to Heathrow
Offer a very competitive £33 rate to/from Heathrow, which I do not even consider driving there. Also a fixed £8 to Reading station from Caversham. Drivers always arrive punctually and happy to engage in conversation should you choose. Cars clean. Fleet of Prius and Mercedes. Highly recommended
21 June 2019
Unprompted review
Reply from Green Metro Cars
Hi Ian, What more can I say, but thanks!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.