Any course delivered by IT Governance is a pleasure to attend. All the staff are fantastic - from enrollment all the way through to completion. The trainers know their stuff inside out and the learnin... See more
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See what reviewers are saying
We have been using IT Governance for over 5 years now for our Cyber Essentials Plus accreditation and the service has always been faultless. Excellent support from the team throughout the process,... See more
Company replied
Pretty bad customer experience so far. Very painful to buy online courses with multiple failed attempts trying to pay online. Eventually succeeded. Once the account is created it's just not intui... See more
Company replied
I found this course really helpful and the trainer was great. He would use everyday examples to break down some of the really complicated parts and took each stage slowly to ensure everyone understood... See more
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4.4
Excellent
287 reviews
No history of asking for reviews
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Great courses for new staff and for compliance
We've used IT Governance's online GDPR/DPA2018 Course for our team and new starters since GDPR came in to force. Its a great way to support GDPR training and ensure all staff are fully informed. The back end admin reporting features are very useful for compliance. We have also sent staff on face to face courses with IT Governance which were also excellent.
5 June 2024
Unprompted review
Reply from GRC Solutions
Hello,
Thank you for your review! We are delighted to hear that you found GDPR and Data Protection Act 2018 Staff Awareness E-learning Course useful.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
Supportive helpful team
We work closely with IT Gov on maintaining our PCIDSS compliance and have done for several years. They provide year round support when requested as well as annual auditing, pen testing, staff training etc. We have always found the team good to work with.
4 June 2024
Unprompted review
Reply from GRC Solutions
Hello Amanda,
Thank you for your kind review! We are delighted to hear that you had such a great experience with us.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
PCI-DSS v4.0 Transition
We availed the services of IT Governance to transition our PCI-DSS certification to v4.0. IT Governance team was very helpful during the process. We had a Gap assessment performed by well experienced QSA and we were well advised by the QSA on the transition requirements. We completed our transition audit smoothly.
14 April 2024
Unprompted review
Reply from GRC Solutions
Hello Jiby,
Thank you for taking time to leave a review! We are pleased to hear that you had such a great experience with us.
Your feedback helps us to continually improve the products and services we offer, so thank you!
Kind regards,
IT Governance
Excellent trainer, course and materials
Excellent trainer who fully understood the course and related materials and was able to give excellent guidance related to the final exam. Course materials covered everything required in good depth and the group discussions were able to give all candidates opportunity to contribute.
29 May 2024
Unprompted review
Reply from GRC Solutions
Hello Andrew,
Thank you for your review! We are delighted to hear that you found our training course useful.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
I have completed 2 training courses…
I have completed 2 training courses with IT Governance and would not hesitate using them again.
24 May 2024
Unprompted review
Reply from GRC Solutions
Hello Holly,
Thank you so much for taking the time to leave a review! We really appreciate your kind words and positive feedback.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
IT Governance
IT Governance are our go-to provider
IT Governance are our go-to provider. Recently purchased a self managed course and happy with the flexibility it provides, as well as the support received from ITG in a wide range of areas across the business.
19 March 2024
Unprompted review
Reply from GRC Solutions
Hello Samuel,
Thank you for taking time to leave a review! We are pleased to hear that you had such a great experience shopping with us.
Your feedback helps us to continually improve the products and services we offer, so thank you!
Kind regards,
IT Governance
Simple, digestible training for Cyber Security Awareness
Comprehensive and digestible training covering key points to understand cyber security. Very simple to use and access at employee's own time. The addition of ISO 27001 has helped towards gaining certification.
Their webinar series is also extremely helpful and supportive for anyone new to Cyber Security or on a path to external certification.
1 April 2024
Unprompted review
Reply from GRC Solutions
Hello Beck,
Thank you so much for taking the time to leave a review! We really appreciate your kind words and positive feedback.
It's fantastic to hear that you had such a great experience with us.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
IT Governance
Dry subject well delivered!!
Clear joining instructions, good materials and extremely knowledgeable tutor with interests of students as a priority
20 May 2024
Unprompted review
Reply from GRC Solutions
Hello David,
Thank you so much for your fantastic review! We're delighted to hear that you had such an amazing experience with us.
We really value your feedback as it helps us constantly improve our products and services. Thank you for taking the time to share your thoughts.
Best regards,
IT Governance
Bespoke inhouse course.
The process of arranging the bespoke course was easy, The tutor was very knowlegable.
14 May 2024
Unprompted review
Reply from GRC Solutions
Hello Chris,
Thank you for your review! We are delighted to hear that you had such a great experience with us.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
A highly beneficial course
A highly beneficial course conducted by a knowledgeable trainer, opportunities were given to ask questions. The course was made interactive.
13 May 2024
Unprompted review
Reply from GRC Solutions
Hello Zaheer,
Thank you so much for taking the time to leave a review! We really appreciate your kind words and positive feedback.
It's fantastic to hear that you had such a great experience with us.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
IT Governance
Pretty bad customer experience so far
Pretty bad customer experience so far. Very painful to buy online courses with multiple failed attempts trying to pay online. Eventually succeeded. Once the account is created it's just not intuitive as to how you access the course. Keep getting told that I must add more information but the boxes are all greyed out. When using the online chat for help with its "responds within 30 seconds" banner, well so far it's been over an hour.
I'm also dubious about being forced to select the "annual renewal" option to allow me to proceed
10 May 2024
Unprompted review
Reply from GRC Solutions
Hello,
We are very sorry for the inconvenience you experienced while accessing your course, and we want to assure you that providing a seamless learning experience is our utmost priority. Our customer service team has reached out to you to offer assistance and provide a tutorial on navigating our Learning Management System (LMS) to ensure you can access your course without any further issues.
Please know that we are committed to resolving this matter and ensuring that you have a positive experience with our platform. Should you require any further assistance or have additional concerns, please do not hesitate to reach out to us directly on 0333 800 7000 or servicecentre@itgovernance.co.uk.
Kind regards,
Customer services at IT Governance Ltd.
Foundation GDPR Course
Great course and instructor, very informative. Felt it could have been carried out across 2 shorter days. Lot's of information to absorb.
29 April 2024
Unprompted review
Reply from GRC Solutions
Hello Michelle,
Thank you for your review! We are delighted to hear that you found Certified GDPR Foundation Training Course useful.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
Great course
Great course. The instructor was engaging and answered any additional questions that were raised. The course was a deep dive into all things GDPR.
29 April 2024
Unprompted review
Reply from GRC Solutions
Hello Sacha,
Thank you for taking the time to leave a review!
We are happy to hear that you had such a great experience with us.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
great course with knowledgeable…
great course with knowledgeable instructor
26 April 2024
Unprompted review
Reply from GRC Solutions
Hello Jane,
Thank you for taking the time to leave a review!
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
Good and reliable source of compliance related resources and information.
The IT governance website provides valuable resources and information to help businesses comply with various frameworks and standards. I found it very easy, simple and fast to purchase the latest version of the ISO-27001 standard (2022) on the site.
28 March 2024
Unprompted review
Reply from GRC Solutions
Hello Jean Pierre,
Thank you for your wonderful review! We're pleased to hear that you had a great experience with us.
Your feedback is important to us as it helps us improve our products and services. We really appreciate you taking the time to share your thoughts.
Best regards,
IT Governance
CISSP Blended Learning Course
I've just completed attending the CISSP blended learning course and preparing for my exam. The instructor Jeff was excellent - very knowledgeable about the subject and great mentor.
22 April 2024
Unprompted review
Reply from GRC Solutions
Hello Michael,
Thank you so much for taking the time to leave a review! We really appreciate your kind words and positive feedback.
It's fantastic to hear that you had such a great experience with us.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
IT Governance
Excellent support
Excellent support and invaluable feedback while working thtough the certification.
20 March 2024
Unprompted review
Reply from GRC Solutions
Hello Paul,
Thank you for your review! We are delighted to hear that you had such a great experience with us.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
GDPR Foundation Training Course
Excellent course delivered by an engaging instructor.
This is the second course delivered by IT Governance and would highly reccomend them to anyone looking for courses in this field.
This course delivers a lot of information in a short time, however this is done in the most consumable way possible and as a starting point on the complexities of GDPR it is excellent.
17 April 2024
Unprompted review
Reply from GRC Solutions
Hello,
Thank you so much for your fantastic review! We're delighted to hear that you had such an amazing experience with us.
We really value your feedback as it helps us constantly improve our products and services. Thank you for taking the time to share your thoughts.
Best regards,
IT Governance
Got there in the end.
Very clunky user interface. After going around in circles and contacting customer support i finally found and accessed my course(s).
This review has been updated to acknowledge this.
17 April 2024
Unprompted review
Reply from GRC Solutions
Hello,
We are very sorry for the inconvenience you experienced while accessing your staff awareness e-learning course.
We take the quality of our courses very seriously and invest a huge amount of time, effort and expert led knowledge into our courses. These courses are rated as excellent in NPS terms and we are proud of that fact.
We have investigated the issue and we have sent you an email which allows you to access your course. Please take a look at your inbox and spam folder.
Please do let us know if you encounter any further issues accessing your course by emailing servicecentre@itgovernance.co.uk or calling 0333 800 7000.
Kind regards,
Customer services at IT Governance Ltd.
The course was really clear and easy to navigate
The course was really clear and easy to navigate. We had an issue with a member of staff not receiving their login details and the customer service was excellent, the issue was resolved really quickly.
1 March 2024
Unprompted review
Reply from GRC Solutions
Hello Amy,
Thank you for your review! We are delighted to hear that you had such a great experience with us.
Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.
Kind regards,
IT Governance
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