Gravityblankets Reviews 

I placed an order in October 2026 for a Basic Gravity Blanket. The order confirmation stated that the item was processed and would be delivered within 3–7 business days. The delivery timeframe has passed, yet I have received neither tracking information nor the product itself. What makes the experience unacceptable is that customer service has completely ignored multiple emails requesting an update.With no product delivered and nonexistent support, I had to initiate a formal chargeback through my bank to get my money back. Very poor customer care and unreliable fulfillment. Would not recommend buying from this website.

I’m honestly starting to wonder if this is a scam.
I ordered directly from the Gravity website and within 2 days I got an email saying my order had been shipped and that delivery would take 3–7 days.

Unfortunately, I still haven’t received anything. The tracking number doesn’t work, nobody replies to emails, nobody replies on Instagram, and there’s no phone number to contact them on.

At this point I’m genuinely considering reporting this as a scam because this is getting ridiculous.

No delivery and zero response to my inquiries. I’ve raised a formal dispute with my bank.
UPDATE: order arrived, with a 3-week delay.

BEWARE: website takes order and does not fulfill it. They are scammers. We have lost £179 on a blanket for our ASD son.

Told it would arrive in 3 - 7 business days. It’s been two months and nothing. Contacted the company twice, no reply. Clearly not a real company and just using the name “Gravity Blankets” to lure unsuspecting victims.

Should have read the reviews. DO NOT USE.

Scam artists. Clearly based in poland and a company that seems barely more than an empty shell. awful customer service, ignored multiple times then a sarcastic email that claimed they never received my payment despite me checking out using paypal?! what an absolute joke - have raised a dispute with PayPal to recover my money. BUYERS BEWARE!

Gravity Blankets UK is a scam. They require you to pay extortionate customs duty, which is unexpected due to the company name and website address. I have been told by PayPal I have to pay the whole amount ,then dispute it if it doesn't arrive. DO NOT BUY FROM HERE.

My experience of gravityblankets.co.uk suggests it’s actually a scam. The website is very cleverly set up to completely disguise the fact that the blankets (if they exist at all) are shipped from Poland. Every possible care has been taken to make the website appear British. I now realise that’s a red flag for scams.

I ordered a blanket for my husband at a cost of £200 only to find later that I had to pay £95 in import taxes to the UK. I paid them straight away but a month after I placed my order the UPS tracking seems stuck and every time I contact Gravity Blankets for help they just send the dead tracking number again.

I wish I had done more research and heeded other reviews. Avoid at all costs.

Potential buyer BEWARE.
I feel very sad that I didnt read the reviews before buying this product. I got caught out like others on here thinking the co.uk meant it was a UK company in the UK. I got hit with a £65 excess on the shipping as it came from Poland. I tried to speak to them through their contact messaging but no-one returned my messages. I tried to call the number but it was constantly engaged. To even think of returning the blanket would cost me as much again This is extremely bad practice and I will never use this company again. I have made sure to tell all my friends and colleagues about this and have warned them off this company.

Horrendous company, placed an order with them, free postage and VAT paid only to receive an invoice from UPS for import duty and taxes.

Seller is not responding to any communications. Raised a dispute with PayPal but regardless of that I am now being bullied by UPS who tell me that I must pay them and they will keep charging me interest if I don’t.

I ordered a weighted coat from these. It arrived and was clearly not made in the way described on the website, so as to make it unusable. I requested a return and received a reply that the item could not be returned. This is completely against UK and EU statutory rights for internet buying. When I responded as such, I had no reply. I had no choice but to raise a merchant dispute via PayPal and suddenly I received a response with a return address. I am however deeply distrustful of this return address and awaiting clarification as it mentions a company "Senso-Rex" but the Senso Rex website has a different return address. I'm not convinced it's still not a scam and they're getting me to send it to an address that doesn't exist and then to say that they never received my item to refund it. Absolute disgrace of a company that looks to mislead and try to break the law at every opportunity once they have your cash.

Awful company and non-existent customer service. I bought a £159 blanket last year and it never arrived. I queried with their customer service email but never got a reply. Wouldn't dream of using this company again.

Do not buy from this company. I previously bought 2 blankets a 3 to 4 years back and they were a top company. However recently purchased one and they charged £60 on delivery which they do not tell you when ordering, so the blankets costs over £200. Absolute scam!!

Blatant scam. Not a single mention of import fees needing to be paid, the company is registered by location and domain to the uk mainland so the need for import tax is fraudulent. Disgusting company. No reply from customer support about my refund yet their policy explicitly says 100days refund guarantee for any reason.

In short, it’s a pathetic scummy company and you shouldn’t go near it.

I look forward to my small claims court case :)

Reported to Trading Standards. AVOID

UK buyers beware hidden import charges!! Totally deceitful - no mention anywhere in buying process (only in their small print).
Have been charged £42 by FedEx for a £149 blanket. Ships from Poland . Despite UK website/ contact details and ‘free shipping’. Reading other reviews I suppose I should be grateful it arrived at all???!!! Def should have read Trustpilot reviews before buying… AVOID!

I ordered a new all season cover for my balance blanket, which I've had for a few years now. The quality of the cover is terrible and nowhere near to the one I already have. For this reason, I wanted to return it. They mislead customers by showing pictures of the original, good quality cover and send you rubbish. When complaining, they reply that they "stand behind the quality of their products". What a joke! Despite the fact that they claim free shipping on their website, they charged me 20£ shipping expenses. I will now need to return the cover at my own cost (approx. 45 Euro from Belgium). I used to be super excited about Gravity Blanket and tell all my friends and family about it, but I will make sure everyone knows now what kind of thieves they are. DO NOT BY ANYTHING FROM THIS WEBSITE BECAUSE ANYWAY YOU WILL BE LEFT FEELING RIPPED OFF

Website co.uk, UK in the company name, registered in the UK. Product priced and paid for in GBP. And yet you get hit for for import taxes. Complain and they say they try hard to point this out. Very disingenuous.

Ordered in early november, got a confirmation email and the money came out of my account. Now in mid January there have been no further updates on my order and no response to any of my emails.
I seriously doubt I will recieve either my blanket or a refund at this point. Please avoid this company like the plague, couldn't have had a worse experience.