ZenFeed EU — Facebook & Instagram comment moderation Reviews 

Written by the company

ZenFeed is an autonomous content moderation platform that detects and removes toxic, hateful, and abusive comments on Facebook Pages in real time — usually within seconds of publication. Built for businesses, content creators, media outlets, and NGOs who no longer want to moderate their community manually, ZenFeed connects directly to your Facebook Page and uses an model to read comments in context, scoring each one for toxicity, hate speech, harassment, and spam. You control the sensitivity threshold and decide what happens when a comment crosses it: hide it (invisible to the public but visible to its author, which avoids escalating conflict), delete it permanently, or send it to a manual review queue. Repeat offenders can be auto-banned, and you can maintain allow-lists and block-lists across all connected Pages. Every action is logged in a moderation dashboard so you always have a full audit trail. ZenFeed is built in Europe and designed to exceed GDPR requirements, not just meet them: servers are located in Frankfurt, raw comment text is automatically deleted after 30 days, and no passwords or credentials are ever shared to connect a Facebook account — authentication happens through Meta's official OAuth flow. A Data Processing Agreement is available to every customer. The platform offers a free plan (1,000 moderated comments per month, no credit card required) as well as paid plans for higher volumes and unlimited Facebook Pages. Verified NGOs and non-profit media outlets can apply for free access under ZenFeed's non-profit programme. Whether you're a brand fighting off hate raids, a creator protecting your community, or an NGO trying to keep public discourse civil, ZenFeed gives you back control of your comment section — automatically, and without exposing your team to toxic content all day. See more