Grajmax Mobility  Reviews 192

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, pleasant demeanor, and extensive knowledge regarding mobility scooters, making interactions smooth and informative. The service is frequently highlighted as exceptional, with many appreciating the professional, caring, and efficient approach from initial contact to delivery. Reviewers are particularly impressed with the quick and reliable delivery service, often receiving their products within a few days, and the products themselves are consistently described as being in excellent, often like-new, condition. However, some customers also noted a minor hiccup with a long-distance delivery, though it eventually arrived as expected. Additionally, one reviewer wondered why the original key fob shown in photos was not provided with their scooter upon delivery.

What people talk about most

Product

Customers had positive experiences with product, often describing items as nearly new, pristine, or in... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, friendly, and caring... See more

Staff

Consumers consistently report positive experiences with the staff, frequently describing them as helpful,... See more

Quality

People report positive experiences with quality, often receiving nearly new or pristine items. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic company to deal with, scooter delivered within 48 hrs. All paperwork filled in and persuaded me that I qualify for VAT relief so saved me several hundreds of pounds. The text books... See more

Rated 5 out of 5 stars

A great firm to deal with. The scooter arrived by special courier who unloaded it down the ramp with great care, and demonstrated the basic operating instructions. The scooter looked as good as new af... See more

Rated 5 out of 5 stars

This company are amazing! They have helpful, wonderful staff. Marta helped me with every step, towards delivery of my car. She was more than helpful. Also the gentleman who delivered my car. He explai... See more

Rated 5 out of 5 stars

What can I say, it was lovely dealing with this company they were very helpful and explained everything thoroughly. I am absolutely thrilled with my cabin scooter it’s really smart, delivery was don... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

UK's greatest and most trusted supplier of used mobility scooters for sales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Definitely recommend Grajmax

The second time that I have dealt with Grajmax and both times have been a pleasure. The equipment bought, on both occasions, was a Beamer Tramper. It arrived in good time with a very friendly courier and was in great condition and as described on their site. I certainly would definitely recommend this company to do business with and were very helpful prior to the purchase with any questions I had.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

This dealer is special

There are hundreds of dealers out there , I found 1 in a million who cares what you buy , sells for excellent prices and gives honest verbal reviews of the items he sells , delivery was faultless polite and very caring, i had to ride the scooter around for what seemed ages before he was satisfied it was the one for me , no pressure , very nice guy and his wife on the phone was faultless , my TGA VITA S is immaculate like stated , happy buyer , thank you

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service & communication

Excellent service & communication. Contacted me when they said they would. Turned up at the exact time arranged. The guy who came was easy to talk to, made it a pleasant experience.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service/communication & very…

Excellent service/communication & very quick delivery, I have now used the mobility scooter on several times so the comfort is a boon it is so easy to use the scooter , overall I can only say I would recommend Mr grajan very pleasant to deal wish makes assure that everything is working perfectly and in excellent condition
Many thanks
Mr G.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Messaged yesterday teatime and the scooter was delivered this morning.In pristine condition as stated in the advert.Pleasure doing business with this young man.Would recommend this business.Fair prices for exceptional goods

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Easy to find exact scooter required online. Picked TGA Vita as wanted something to tackle all terrains. Faster delivery than was anticipated. Scooter been a life saver. A pleasure doing business with so can totally recommend.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Great company to do business with

Scooter was delivered quickly (4 days after order was placed). I was given time to try the scooter to make sure it was right for me and that I was happy with my purchase before they left. The delivery man was friendly and very informative. Couldn't ask for a better experience. Very happy and would recommend to anyone wanting to buy a scooter.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Pride ranger..

Pride ranger... great scooter... will go anywhere... fast delivery... would not hesitate to buy from GRAJMAX again

19 May 2024
Unprompted review
Rated 5 out of 5 stars

Good honest company

Good honest company, collected scooter number trying to get the price down on arrival payment made straight away brilliant thank you

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

The people at Grajmax were very helpful, answered all my questions quickly. Some online buying experiences can be more akin to a gamble than shopping. My mobility scooter was exactly as described, and arrived right on time. I would highly recommend Grajmax

4 April 2024
Unprompted review

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