A recently qualified barber named Jasmine in Leopardstown gave me an excellent haircut today. Her attention to detail was excellent for someone so young.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We just arrived in Bray with my wife, and I consider myself lucky to have found this gem. Ali epitomizes barber craftmanship. Sitting in his sumptuously decorated shop is a very pleasant experience in... See more
The lads are always so friendly and professional. Ross is an absolute gentleman, he always makes sure my 6yo, who HATES haircuts, feels safe and at ease! An absolute credit to The Grafton Barber!
Company replied
I’ve been coming to the Northern Cross branch of The Grafton Barber for a while now, and it’s easily my go-to spot for a haircut. The staff are always friendly and welcoming from the moment you wa... See more
Company details
Contact info
51 Grafton Street, Dublin 2, Ireland
- media@graftonbarbers.com
- graftonbarbers.com
3.7
Average
534 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you Sabrina
I brought my son to Grafton Barbers Jetland today for his first haircut. I was nervous that he would be out of sorts but Sabrina managed it so well. A great cut and he still has lots of curls ☺️
14 September 2024
Unprompted review
Fabulous service and cool haircuts
Fabulous service and cool haircuts ! Took my son to Grafton Barbers Dundrum today to fix a really bad haircut he got somewhere else .. Zoe did an amazing job !! She was so nice and cool! She is a super progressional and great at her job .. she fixed my sons hair in style in no time ! Thanks a million Zoe !!!
31 August 2024
Unprompted review
My son who’s mixed race got his hair…
My son who’s mixed race got his hair done in Wexford, absolute disaster and I’m still feeling bad for taking him there.
His just a toddler, he was absolutely butchered the barber did not spray to wet his hair to make it softer before combing and going in with clippers.
I would have preferred if he had told me he doesn’t know how to do afro hair instead of the pain he caused my child.
It was truly heartbreaking
28 August 2024
Unprompted review
Man cut
My husband went on Saturday, 24th of August. Been there before but was cut by a man. On last Saturday, it was a woman. My husband showed her an image of what he would like to get. Instead she shaved his sides abd that was it. Very bad service, not recommended at all.
24 August 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Katarzyna,
We appreciate your custom and for taking the time to leave us a review. We're disappointed to receive this feedback and would like to look into this further. Could you please email info@graftonbarbers.com the following information:
* The store in question
* Approx. Time of visit
* Description of Barber
* Photo of haircut (If applicable)
We'll then look into for you and revert back asap.
Thanks Katarzyna, we look forward to hearing from you!
- THE GRAFTON BARBER
The best barber ❤️
THE GRAFTON BARBER does amazing hair cuts for a great price of all the other barbers in my area grafton is the best
21 August 2024
Unprompted review
Best around
Such a positive experience getting my haircut in Fairview the staff are so nice and Clare is lovely! 10/10 would highly recommend
20 August 2024
Unprompted review
Ordered the product online & it was…
Ordered the product online & it was delivered quickly.Very efficient & would highly recommend.
7 August 2024
I pass several barbershops on my way to…
I pass several barbershops on my way to my regular Grafton Barber and I’ve been going there for years now. Great service and always professional and friendly.
I recently bought a product from the website and it arrived the next day!
7 August 2024
Best around!
I have been a Grafton Barber client for many years throughout different stores. I have always felt the staff very attentive & ambiance in the shop to be pleasant. I recently purchased products online & found the online site very user friendly. I received extra free gifts with my purchase which is always a bonus. Thank You Grafton Barber, you have a lifetime client here.
7 August 2024
Ordered and delivered next day
Ordered and delivered next day, quick easy and efficient 🙌🏽 some extra goodies also, love the car air freshener scent
31 July 2024
The best product range
The best product range , speedy delivery , always a great experience 👍
30 July 2024
Reply from THE GRAFTON BARBER
Hi Elaine, thank you for the kind words. We appreciate the custom and look forward to serving you again in the future 👍🏻💈
Attention to detail is 100%👍
Any time i go in the service is great.No matter wich barber does the job its always great.Attention to detail is 100%. Highly recommend🤩
30 July 2024
Reply from THE GRAFTON BARBER
Hi Janis, thank you for the kind words. We appreciate the custom and look forward to serving you again in the future 👍🏻💈
I have to say great haircut from a…
I have to say great haircut from a great barber Lona,I showed her an image of what I wanted and she delivered to perfection, friendly staff clean and tidy shop I won’t hesitate to call back.
2 August 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Alessandro, thank you for the kind words. We appreciate the custom and look forward to serving you again in the future 👍🏻💈
Terrible customer service in academy…
Terrible customer service in academy street cork
Went in Saturday at 1.25 pm
There was a male and female staff member present
I sat down the male and female barber were cutting customers hair the male barber finished the client and the next client sat down and was getting haircut! The female barber then finished her client I was next there was 2 other customers after me it was 1.55 pm
So
I was next ! She started cleaning her station , brushed the hair from floor behind a door into the corner and then said to male barber I’m going to lunch ! I wasn’t particularly happy as I’d been waiting half an hr so I got up and walked out !
Customer service is terrible they don’t engage with clients ! No manners I’d never go near the place … I walked up the street and went into another barbers and was greeted with hi !
And got my haircut by a very nice chatty person with manners
Give this place a pass as ignorant staff
27 July 2024
Unprompted review
Went to Dundalk on many occasions had…
Went to Dundalk on many occasions had my hair cut from three different barbers all good brilliant service. Was there today and the man who cut my hair butchered it and of course I didn't notice till I went home because he didn't show me the mirror off the back. It's all over the place won't be back disgraceful for €34
28 July 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Fergal, firstly thank you for your continued custom and for taking the time to leave us a review.
We're extremely disappointed to hear of your experience and would like to make it right with you. At your convenience, if you could send an email to media@graftonbarbers.com with the approx. day/time of this visit and a photo of the haircut in question, once verified we will organise for the cut to be remedied immediately & we'll look after you on a future visit also.
If you could please revert back at your convenience, we'll look into it for you asap.
Thanks Fergal, we look forward to hearing from you!
- THE GRAFTON BARBER
**UPDATE**
Hi Fergal, we've replied to your emails on several occasions in an attempt to rectify this. You received our first but haven't received subsequent emails. We'd advise you to please check your junk/spam folder.
If you could email us with a contact number or with an alternative email address, we'll forward you this correspondence.
Thanks,
THE GRAFTON BARBER 💈
Very disappointed with haircut for my…
Very disappointed with haircut for my two boys in Grafton Barbers in Adamstown. Very expensive and poor service. Will not be bringing kids there again unfortunately.
6 July 2024
Unprompted review
Bought my dad a gift voucher for the…
Bought my dad a gift voucher for the second time in the Ashbourne branch & they did not honor anything on the voucher that was advertised on the website.
They reluctantly washed his hair in a rush & made him feel very uncomfortable.
Will not be buying another service there again.
6 July 2024
Reply from THE GRAFTON BARBER
Hi Jessica, many thanks for your custom and for taking the time to leave us a review. We're gobsmacked to receive this feedback. At The Grafton Barber we pride ourselves on making our customers feel welcome, anything less is an issue that we'd like to remedy immediately.
Firstly, your dad should have received what was outlined on the voucher as the bare minimum. If you could please email info@graftonbarbers.com with a brief summary of this visit (approx. day/time, any other relevant details that will help) we will revert back to you as soon as possible.
Thanks Jessica, we look forward to hearing from you.
- THE GRAFTON BARBER 💈
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.