THE GRAFTON BARBER Reviews 

533
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers had a great experience with this company. Customers consistently highlight the exceptional staff, praising their professionalism, friendliness, and meticulous attention to detail. Many people also appreciate the efficient service and the overall positive experience, often noting the quality and presentation of the products received. However, some customers also noted issues with the service. A few people reported that advertised services, especially those included in vouchers, were not fully provided, such as hair washes or specific treatments. Additionally, some reviewers experienced dissatisfaction with the haircut quality, mentioning inexperienced barbers or not receiving the style they requested.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their efficiency, friendliness, and... See more

Service

People report ambiguous experiences with service, with many customers praising the great, quick, and top-tier... See more

Product

Customers had ambiguous experiences with product quality and suitability. Many reviewers praised the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A recently qualified barber named Jasmine in Leopardstown gave me an excellent haircut today. Her attention to detail was excellent for someone so young.

Rated 5 out of 5 stars

We just arrived in Bray with my wife, and I consider myself lucky to have found this gem. Ali epitomizes barber craftmanship. Sitting in his sumptuously decorated shop is a very pleasant experience in... See more

Rated 5 out of 5 stars

The lads are always so friendly and professional. Ross is an absolute gentleman, he always makes sure my 6yo, who HATES haircuts, feels safe and at ease! An absolute credit to The Grafton Barber!

Company replied

Rated 5 out of 5 stars

I’ve been coming to the Northern Cross branch of The Grafton Barber for a while now, and it’s easily my go-to spot for a haircut. The staff are always friendly and welcoming from the moment you wa... See more


3.8

Great

TrustScore 4 out of 5

533 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(533)

64 reviews in the last 12 months

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Rated 2 out of 5 stars

Inexperienced barbers

Inexperienced barbers, cut hair much shorter no matter what you ask for. They seem more suited for basic trimmer cuts rather than detailed or sophisticated hairstyling. I wouldn’t recommend this place for anyone who is particular about their hairstyle or looking for a precise, tailored haircut.

9 July 2026
Rated 5 out of 5 stars

Once again Grafton Barbers

Once again Grafton Barbers showed why they are a top class company to deal with. I realised I would need Razors before my normal subscription date as I was going away. The order was dealt with quickly and I received the blades in plenty of time. No fuss no bother just great service

6 July 2026
Rated 1 out of 5 stars

lack of professionalism

The boy who cut my hair didn't seem very experienced. I brought a "full service" voucher with me, and absolutely nothing was offered. My haircut was terribly done, the finish was awful, they didn't shave my ears or nose. My hair wasn't washed. Every week, all the people who work there change; it's difficult for a place like that to be credible. I wouldn't recommend it to anyone. I prefer to continue going to the center of Dublin to get my hair cut by professionals/qualified people.

15 June 2026
Rated 5 out of 5 stars

Epitomy of Craftmanship

We just arrived in Bray with my wife, and I consider myself lucky to have found this gem. Ali epitomizes barber craftmanship. Sitting in his sumptuously decorated shop is a very pleasant experience in itself. Ali's attention to detail and his interpretation of what hairstyle would fit me is stunning. I am 58 years old and my age has left its mark on my hair, but what Ali made out of the humble remains earned a big smile of approval from my wife. The Grafton Barber in Bray will keep seeing me regularly, even if the amount of my hair does not justify frequent barber visits. It is just so nice being there. Thank you Ali, and see you in a bit !!

9 June 2026
Unprompted review
Rated 1 out of 5 stars

30 eur for a haircut?

The voucher promised a complimentary drink while waiting. None offered.

The voucher promised a consultation. None offered

The voucher promised a massage. None offered.

The voucher promised a shampoo. None offered.

I was offered only a hair cut. Not worth 30 eur

11 June 2026
THE GRAFTON BARBER logo

Reply from THE GRAFTON BARBER

Hi Marco, many thanks for your custom and for taking the time to leave us a review. We would like to investigate this further, please email media@graftonbarbers.com with the approx. day/time of your visit & location and we'll be in touch.

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!!

AVOID AT ALL COSTS!!!!

The barber was very unprofessional and rude.
Made me wait even though I was next in line so he can go for a smoke break… 30 minutes later he comes back and puts somebody else in my place!

Shocking

16 May 2026
Unprompted review
Rated 5 out of 5 stars

" had a fantastic experience at The…

" had a fantastic experience at The Grafton Barber in Mavnooth The staff was professional and friendly, and the haircut was exactly what lI wanted.Plus being able to grab some complimentary coffee while getting a trim inside Tesco made it so convenient! Highly recommend."

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Got my haircut done by Cormac and…

Got my haircut done by Cormac and honestly couldn’t be happier with it. He absolutely nailed the cut and paid attention to every little detail instead of rushing through it. Sound guy, relaxed atmosphere, and one of the best barber experiences I’ve had in a long time. You can tell he takes real pride in his work. Definitely found my regular barber now.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

The barber was rude

The barber lied to me and didnt treat me well.

As soon as i entered and sat down, the barber said pointing at my hair in front of everyone- “i cant ‘fix’ this” which i this is rude of him without even asking what i want. and then when i said i need a skin fade he agreed and i he cut my hair. upon finishing i confronted him i asked for skin fade and he didnt use the skin fade trimmer/machine, he said he said and said “were you sleeping?”, which again is very bad way to treat a customer. I was well awake and he definitely didnt use the skin fade trimmer. but i was too nervous to say anything (i have anxiety issues) so i just left.

The store i am saying is The Grafton Barbers, Fairview branch.

29 April 2026
Rated 3 out of 5 stars

Poor service on Drury St.

Normally GB service is spotless, but unfortunately this time I went to the Drury St. branch and it wasn't as good as it normally is.
The barber took about 10 minutes to get the service started cause he was chatting with someone outside.
I felt like he cut my hair on a "hurry up" mood and I didn't get my hair washed and razor blade shaved, even though I had purchased a voucher for haircut, shampoo and blow-dry.
Next time I'll look for a different branch to get the proper service done, as I normally get.

16 April 2026
Rated 1 out of 5 stars

Barbershop in Nutgrove… the haircut…

Barbershop in Nutgrove… the haircut cost a fortune, and the job was done in 5 minutes. I asked for one thing and got something completely different. Either the guy is clueless or has never cut hair before. The place itself is run-down. For that kind of money, they should’ve been licking my ass — instead I walked out covered in cut hair, even down my collar… he could’ve at least brushed it off my face. Never going back to this dump.

15 April 2026
Unprompted review

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