THE GRAFTON BARBER Reviews 

534
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers had a great experience with this company. Customers consistently highlight the exceptional staff, praising their professionalism, friendliness, and meticulous attention to detail. Many people also appreciate the efficient service and the overall positive experience, often noting the quality and presentation of the products received. However, some customers also noted issues with the service. A few people reported that advertised services, especially those included in vouchers, were not fully provided, such as hair washes or specific treatments. Additionally, some reviewers experienced dissatisfaction with the haircut quality, mentioning inexperienced barbers or not receiving the style they requested.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their efficiency, friendliness, and... See more

Service

People report ambiguous experiences with service, with many customers praising the great, quick, and top-tier... See more

Product

Customers had ambiguous experiences with product quality and suitability. Many reviewers praised the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A recently qualified barber named Jasmine in Leopardstown gave me an excellent haircut today. Her attention to detail was excellent for someone so young.

Rated 5 out of 5 stars

We just arrived in Bray with my wife, and I consider myself lucky to have found this gem. Ali epitomizes barber craftmanship. Sitting in his sumptuously decorated shop is a very pleasant experience in... See more

Rated 5 out of 5 stars

The lads are always so friendly and professional. Ross is an absolute gentleman, he always makes sure my 6yo, who HATES haircuts, feels safe and at ease! An absolute credit to The Grafton Barber!

Company replied

Rated 5 out of 5 stars

I’ve been coming to the Northern Cross branch of The Grafton Barber for a while now, and it’s easily my go-to spot for a haircut. The staff are always friendly and welcoming from the moment you wa... See more


3.7

Average

TrustScore 3.5 out of 5

534 reviews

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Asks customers to review

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Replied to 11% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(534)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

Barbershop in Nutgrove… the haircut…

Barbershop in Nutgrove… the haircut cost a fortune, and the job was done in 5 minutes. I asked for one thing and got something completely different. Either the guy is clueless or has never cut hair before. The place itself is run-down. For that kind of money, they should’ve been licking my ass — instead I walked out covered in cut hair, even down my collar… he could’ve at least brushed it off my face. Never going back to this dump.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great haircut great attention…

I had a great haircut great attention to detail and service from Athi the barber in jervis street

7 April 2026
Unprompted review
THE GRAFTON BARBER logo

Reply from THE GRAFTON BARBER

Hi Rory,

Thanks so much for the great feedback — we really appreciate you taking the time to share your experience. Delighted to hear you were happy with your haircut and the attention to detail from Athi. We’ll be sure to pass your comments on to him.

We look forward to welcoming you back again soon!

Rated 1 out of 5 stars

I haven't received my order yet

I haven't received my order yet

27 March 2026
THE GRAFTON BARBER logo

Reply from THE GRAFTON BARBER

Hi Gerard,

Thanks for getting in touch. We see that your order was marked as delivered at 9am, just before your review came through.

If it still hasn’t reached you, no worries at all. Just let us know and we’ll get onto it right away and sort it out for you.

Thanks,
THE GRAFTON BARBER

Rated 5 out of 5 stars
THE GRAFTON BARBER logo

Reply from THE GRAFTON BARBER

Hi James,

Thanks for your kind words, we’re delighted to hear you enjoyed your shave experience. Creating a relaxing and comfortable service is exactly what we aim for.

Hope to see you again soon!

Rated 5 out of 5 stars

Tanya is amazing in dundrum

Tanya is amazing in dundrum! Always gonna go to her

24 March 2026
THE GRAFTON BARBER logo

Reply from THE GRAFTON BARBER

Hi Jose,

Thanks so much for the great feedback! We’re delighted to hear Tanya is taking such good care of you, we’ll be sure to pass this on to her.

Really appreciate your continued support and look forward to seeing you again soon!

Rated 1 out of 5 stars

A barber who couldn’t care

Get my hair cut in Finglas Tesco grafton barbers, normally i go to one of the two ladies. I believe one of them is called Alex both lovely people but got a haircut of one of them men, tattoo Brazilian. The first time was bad haircut but everyone has bad day so gave him another chance but an even worse service than last. It was an uneven haircut, voucher was for wash and cut refused to wash, wouldn’t even show me the finish cut just asked for voucher and said bye. I won’t be returning again

14 March 2026
Unprompted review
Rated 3 out of 5 stars

Mixed Experience – Great Barber, Poor Logistics

I had my hair cut by Isac in Jervis, and he was fantastic! He was very attentive and did an amazing job. I absolutely loved the cut. However, the overall experience was disappointing. My voucher included a hair wash, but when it came time to do it, they told me they had no clean towels available. I had to leave without getting my hair shampooed as promised. 5 stars for Isac, but the shop needs better organization.

5 February 2026
Rated 3 out of 5 stars

Online order

I ordered two bottles of shaving oil last Thursday. It is now Tuesday, and I have not yet received them.
I called in today to your branch in Arnotts. The man there was very helpful and pleasant and he said he'd contact you in Ratoath and text me to let me know what's happening.
Update 16 February 2026:
I received it eventually on Friday, by which time I had decided to abort the transaction, not only because of the delay but also the fact that your website showed no phone number or email address.
You did try to tackle the delivery delays once you became aware of them. You emailed me, and dealt with me courteously, even offering to add "goodies" to my package.
I have bought a bottle of the oil today in one of your shops.
No hard feelings on my part from the misfiring online transaction.
I wish you continued success. If I like the oil, I'll keep buying it. Now that I know that I can buy in in your shops, I won't try again to do so online.

5 February 2026
Rated 5 out of 5 stars

My go to place in Maynooth

I have been going to The Grafton Barber at Tesco Maynooth for years. Why? 3 reasons.

Because I get the cut I want.

The staff are so friendly.

It is so handy to free park and shop at the same time.

I lost all my hair after chemo in 2019 and decided that if it ever grew back I would 'go mad' with it! Renata at The Grafton Barber gets it and enables me to express my hair style the way that makes me feel better about myself! Can't say enough good about my experiences there.

Don't take my word - try it!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

My go-to barbers—top service and great value.

I’ve been coming to the Northern Cross branch of The Grafton Barber for a while now, and it’s easily my go-to spot for a haircut. The staff are always friendly and welcoming from the moment you walk through the door, and the whole shop has a great atmosphere with good music playing. It’s always kept spotlessly clean and tidy, and they even have a nice, clean bathroom for customers, which I really appreciate.

What really sets them apart is the overall experience. They have a pool table to keep you busy while you wait, and they offer every customer a tea, coffee, Pepsi Max, or even a beer as soon as you arrive. It’s those small details that make it feel like more than just a quick trip to the barbers. I always get a great haircut here, usually a mid-fade with scissors on top for my curly hair, and the service is consistently efficient.

The pricing is also excellent, especially the €16 student deal for dry cuts if you're there before 12:30 pm on weekdays. It’s a walk-in only service, but I’ve never had a single complaint. If you're looking for a professional, welcoming place that offers great value, I highly recommend them.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Cut

Shoutout to Sophia at the Greystones Grafton Barbers, she gave me the best haircut ive had in years, had great patter and was very kind and polite. Couldnt recommend enough

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Grafton street branch

Grafton street branch, my son got his hair cut by the lady with the blond bob. He had a curly mop and short back & sides he asked for 1 inch off the top. She cut way too much off then proceeded to butcher him with a thinning scissors, which you do not use on curly hair. She blow dried his 1 inch hair on top straight. He is only 14 and hair is so important to kids these days. He started crying as soon as he left. This happened in July and it is now December and his hair is still not back to normal. Please listen to what your customers ask for and be mindful that young boys might be afraid to say they don’t like it. He will never step foot in there again.

13 July 2025
Unprompted review

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