Grafomap Reviews 1,146

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

The ordering process is easy and the delivery is fast. the maps are so personalized and make great gifts. And so reasonably priced too!

Rated 5 out of 5 stars

The whole process was easy for designing my customized map canvas. Shipping arrived quickly and I couldn't be more happy with the end result. The color choice I made was just beautiful and I am so g... See more

Rated 5 out of 5 stars

Firstly really great concept, pick any place in the world that has meaning for you and receive framed and ready to mount print. Staff were super responsiveness to any request - in my case I had made... See more

Rated 3 out of 5 stars

Update: the order unexpectedly showed up at my door today. It was wrapped and boxed carefully. It's a nice, good quality map, no labels. It will look great in a frame. Not sure if it's worth the cost,... See more

Company details

  1. Gift Shop
  2. Decoration and Interior Design Store
  3. Hobby Store
  4. Poster Store

Written by the company

Grafomap is an online service through which one can create and order personalised map posters of any place in the world.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Product arrived dented in 4 places

Product arrived dented in 4 places. Have e-mailed them 3 times with no response. This is a gift and it came unframable. Very displeased with customer service. No one has responded to emails or reached out in anyway.

Replied back and will replace - thanks Grafomap!

29 September 2021
Unprompted review
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Reply from Grafomap

Thank you for your review.

Unfortunately, even despite the highest quality standards, mistakes cannot be completely prevented when it comes to printed and handmade products. Even after production there might be delays caused by our shipping partner. However, we take full responsibility for any inconvenience caused.

We have received your email, and are happy to help. Please check your inbox sent via info@grafomap.com

Rated 5 out of 5 stars

Grafomap - Such a Special Gift

Working with Grafomap, and Cody, in particular, was a pleasure. I received the hanger map version; the quality is exceptional, and it came very well packaged! I like the available color and design options for the map, and there is plenty of room to write what you'd like. This is a truly special home decor piece, and it would make a great housewarming or wedding gift.

25 September 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely love my map

Absolutely love my map! It arrived really fast and the quality is amazing. It's the perfect addition to my office and a daily reminder of a place I love.

8 September 2021
Unprompted review
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Reply from Grafomap

Dear Mariah. Thank you for your feedback ! We aim to provide all our customers with good quality products and services.

Rated 5 out of 5 stars

Perfect gift for an unforgettable souvenir

I ordered a poster including the map of Brussels. A great gift and souvenir for the rest of our lifes. Everything worked really well and the quality of the product is top! Highly recommended! ;)

5 August 2021
Unprompted review
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Reply from Grafomap

Thank you for your feedback ! We aim to provide all our customers with good quality products and services.

Rated 5 out of 5 stars

Grafomap is absolutely amazing

Grafomap is absolutely amazing! I had such a wonderful experience designing my own customized map. Shipping was quick and it turned out even more beautiful than I had imagined. 10/10 recommend!

28 July 2021
Unprompted review
Grafomap logo

Reply from Grafomap

Thank you for your feedback ! We aim to provide all our customers with good quality products and services.

Rated 5 out of 5 stars

My first Grafomap Order

The design and ordering process was quick and easy! My map arrived right away and I couldn't wait to get it hung up on the wall! Will definitely order from Grafomap again!

7 July 2021
Unprompted review
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Reply from Grafomap

5-star reviews make us happy. Thank you for sharing your feedback. It is always our pleasure to serve you.

Rated 5 out of 5 stars

We are in love with our new grafomap

We are in love with our new grafomap! My son chose the city of his birth for a special graduation gift. And it will be a sweet keepsake for years to come. I love the vinyl high quality map that will hold up beautifully!

13 June 2021
Unprompted review
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Reply from Grafomap

We are thrilled to know that you are very happy with our customer service and great products! Very appreciated

Rated 5 out of 5 stars

I loved the different colors I was able…

I loved the different colors I was able to choose from. And how I was able to make a special piece that exactly matched my space. It was fast, easy and so fun! Excellent shipping and experience.

12 June 2021
Unprompted review
Grafomap logo

Reply from Grafomap

Thank you for your feedback ! We aim to provide all our customers with good quality products and services.

Rated 5 out of 5 stars

Excellent Product!

This canvas map is GORGEOUS. It came in perfect condition, within about 2.5 weeks from when I ordered it. It was a retirement gift for a friend and I honestly could not be more pleased! Thank you, Grafomap team!!

11 June 2021
Unprompted review
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Reply from Grafomap

We are thrilled to know that you are very happy with our customer service and great products! Very appreciated

Rated 5 out of 5 stars

Beautiful Maps

We have ordered three hanger maps, and we are very happy with the result.

We were looking for maps which fits in our living room. So when we saw Grafomap we thouhg it culd really works in our home. The maps have good quality and well finish.
we definetly recomend it.

10 June 2021
Unprompted review
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Reply from Grafomap

We are thrilled to know that you are very happy with our great products! Very appreciated, thank you for your review :)

Rated 5 out of 5 stars

I got the framed map and it’s gorgeous

I got the framed map and it’s gorgeous! So many beautiful designs to choose from. I can’t wait to order more because these are the perfect gift!

6 June 2021
Unprompted review
Grafomap logo

Reply from Grafomap

Thank you for your feedback ! We aim to provide all our customers with good quality products and services.

Rated 5 out of 5 stars

I love Grafomap!

I'm happy that i choose grafomap because I love the quality of the posters.
The shipment was fast even in another country (I'm in Italy).
I loved that I could edit my poster with my preferences to make it as I wish.

2 June 2021
Unprompted review
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Reply from Grafomap

5-star reviews make us happy. Thank you for sharing your feedback. It is always our pleasure to serve you.

Rated 2 out of 5 stars

Map doesn't fit in frame

Map doesn't fit in frame. Was excited to get this and it looked great online, but the clear plastic over the map does not fit inside the frame. It's too large for the frame and bowed inside the frame. The paper is nice and print quality is ok (not super detailed with some pixelation on the text), but nothing noticeable unless you walk up close to the map.

1 June 2021
Unprompted review
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Reply from Grafomap

Hi, We’re sorry to hear about this situation. Please email us at info@grafomap.com with your order ID and we will check the status asap. Thank you

Rated 5 out of 5 stars

My first map had the tube damaged but…

My first map had the tube damaged but the map was OK. The second tube (different map) was more damaged and the map was damaged too. I let grafomap know about it. They sent a replacement quickly that arrived undamaged! I am getting ready to order a third map. The tubes used were strong enough but were badly abused by the USPO.

30 April 2021
Unprompted review
Grafomap logo

Reply from Grafomap

Thank you for your feedback ! We aim to provide all our customers with good quality products and services.

Rated 1 out of 5 stars

Painful experience, damaged product

I ordered a map as a Christmas gift and placed the order 4 weeks before the holiday. It ended up coming late, I never was able to track my order accurately nor get a living person on the phone. It finally came two weeks after Christmas and was damaged. Getting the replacement was just as painful as getting the original. I finally received it and thankfully it was not damaged but customer support for this company is absolutely nonexistent!

27 April 2021
Unprompted review

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