Govelo Reviews 64

The graphics are great, customer service is pretty good, and the kit is comfy. BUT, 70 miles on one set of bibs and they are already wearing through. I can normally get about 1000 miles out of other bibs before the chamois area starts wearing out.

The gear arrived pretty fast. I'm quite tall and skinny, finding the right size was complicated. The company helped me great after receiving the gear and I had to return some items. Service is great!

I have bought them before and found them really comfortable to wear.

Govelo were very efficient with my order. My only problem was that I wasnt given a delivery date and since the top i ordered was for a birthday this created a small hiccup. However when it arrived the recipient was very pleased with it. So thank you Govelo for your service.

Poor delivery service, 9 business days to dispatch a simple order, followed by their own atrocious delivery schedule of between 9 & 17 business days for delivery thereafter, so up to 26 business days from order, over 5 weeks, definitely won't use again

I didn’t realise when I ordered that the product was coming from Hong Kong and would take a good month to arrive. When it did arrive, it was far too small, despite using the size guides. They offered to give me a 50% reduction on the price which in the end turned out more cost effective than paying the postage to return (they clearly preferred not to have it back). So we now have a cycling shirt that looks great but is far too small for use!

Great quality and great customer service

Did take a while for the order to arrive and couldn’t track it with details I’d been sent however when I enquired about it via email, Aaron was prompt and helpful in his reply including giving me full tracking details. On arrival I was very pleased with my new Falcon Cycles s/s cycling top, fitted perfectly and ideally suits my two Falcon road bikes. Already been worn on a long ride and 10/10.

Sizing is accurate. Shipping is fast. Can’t ask for more from an online shop!

Great product, great design and quality and great price too

Free shipping, great quality. Runs a little small.

It took a long time to deliver. The long-sleeved Jersey was tight, despite me following the size guidelines. I was expecting a bigger, thicker top, like my existing one. When I tried to provide feedback GoVelo's email link sent me to a malfunctioning page. Other than that product is OK. They did chase me up after I posted this review and I got a 50% refund, as they wouldn't replace it for a bigger size once I'd used it, even if I washed it first so credit for customer awareness but the sizing, wait and inflexibility over returns prevents a higher score.

Good quality product at a reasonable price that was delivered on time

Fast service, great product awesome communication. I've ordered several times and I'll order again. Thanks

Great quality Jersey and Bibs.
Outstanding customer service from Aaron, I had ordered the wrong size and he promptly responded to my email and solved the issues immediately.
I will definitely be purchasing again.

Drew

Great Jersey very similar to the original.
Unfortunately I ordered the wrong size but the customer service was excellent and a replacement was dispatched quickly.
Very satisfied with the item and the service.

Good quality product and good communication through order process

Delivered on time , great value for a quality product highly recommended for cycling gear

To this date I still haven't received my order. Not happy as it comes from China and I didn't know.