Awful Beware of this Nurse Led place
Frequently no vets on site and Nurse led. Had multiple bad experiences. Took my new puppies to Goudhurst for first vaccine and was told when to come back for second. Booked appointment according to instructions. Proceeded to drive 20/25 minutes to the vet with two puppies in hand, one very car sick, only to wait in reception 20 minutes later than my appointment then greeted by an exceptionally novice nurse who first told us no vaccine could be administered and then after an argument ensued and this was checked with a real vet, tried to administer one but after two attempts and a more and more frightened pup decided she couldn’t do it because he had FUR!!!! And wanted to take him out the back away from me for someone else to do it. Great experience at the vet’s for a very sensitive German Shepherd breed. I said no and she found someone who could give the vaccine and managed first time without shaving him! Then rebooked the next vaccine as we were told to and within time frame again, only for the exact same thing even down to the 20 minute waiting time after the appointment to happen again. Only difference is this time a head nurse told us the date for the vaccine wasn’t right and someone in their team cannot count to four! Given these people give out medication I would beware and wouldn’t leave a frog in their care! Certainly not a member of my family. Moved to Cranbrook Vets!!!!!!!








