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GotRentalCars.com Reviews 

4,489
•
TrustScore 4 out of 5

4.2

Events & Entertainment
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Review summary

Created with AI, based on recent reviews

Evaluating 742 reviews, reviewers overwhelmingly had a great experience with this company. People consistently find the digital platform extremely easy to navigate, offering a very straightforward reservation process alongside exceptionally great prices for vehicle rentals. Customers frequently mention that finding affordable deals is remarkably simple, and modifying or cancelling active bookings causes absolutely no trouble or extra charges. However, some customers also noted occasional issues regarding unexpected booking cancellations or frustrating problems with various car rental counter policies. A few consumers also experienced notable difficulties when trying to resolve communication hurdles or support issues regarding their scheduled reservations.

What people talk about most

Price

Reviewers highlight positive aspects of price, noting that rates are reasonable and often cheaper than... See more

Booking process

Consumers find the booking process to be positive, highlighting a smooth, fast, and straightforward... See more

User experience

Clients share positive opinions on user experience, highlighting great prices, a wide range of choices, and... See more

Website

Users describe positive interactions with website, highlighting great prices and an uncomplicated booking... See more

Service

Customers had ambiguous experiences with service, reflecting a wide split in opinions. Some reviewers praised... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sixt were not happy I used this company to book through as it stated all insurance included & road side assistance. When Sixt tried to upsell me insurance I showed them my Gotrentals.com paperwork wh... See more

Rated 5 out of 5 stars

Have used this site before, uncomplicated a lot cheaper than going through the car rental site. Full insurances covered. Quotes for the same vehicles and deal up to £60 cheaper than booking direct.... See more

Company details

  1. Events & Entertainment

Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.2

All reviews

(4,489)

724 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Totally disreputable

I rented a car from them. They charged my card $500. When I went to pick up the car they had canceled the reservation. They didn't have another car. I only was able to get back 60% of what I paid then. Absolutely one of the most disruptible companies I've ever dealt with. Book with them only at your own peril. If you think savings 50 bucks is worth getting scammed out of a couple hundred... Go for it

31 March 2026
Unprompted review

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