Hostelworld Reviews 2

Rating: 5
Author: Otto van den Thoorn

•

2.9

Travel Agency

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Company details

Information provided by various external sources

Hostels put you at the heart of the action & help you meet other travellers. Together, you'll discover the world beyond the tourist brochure. #MeetTheWorld

Contact info

Dublin 18, Ireland
gostelworld.com

2.9

Average

2 reviews

5-star

4-star

3-star

2-star

1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Sep 25, 2025

The unreliability of Hostelworld ratings

The traveler relies or desires to have reviews that are relevant, accurate and do not reflect emotional bias. Hostelworld claims it adds reviews of its customers based on their experiences and "attempts" to be accurate. Unfortunately their rating algorithm has settings that "average-up" ratings that are intended to be lower. So if you rate the establishment at "1" the hostelworld algorithm comes back with a "3.something" to the review. Which is ultimately irrelevant. If I had a way, I would request that Hostelworld refund my lousy stay at one of their (falsely) rated establisments.

5 September 2025

Unprompted review

Jun 19, 2019

not excellent but way better than most of the other booking agencies

Easy to book.Customer service is not excellent but a lot better than the competition. At other booking sites I received lots of last minute (a few hours before check in) cancellations. Not so at Hostelworld. I can especially recommend it to younger and/or less experienced travellers.

19 June 2019

Unprompted review

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