A year ago, I unwittingly subscribed through a supposed offer to buy a product I was interested in, which had nothing to do with this website. I managed to cancel the subscription without a refund. I... See more
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See what reviewers are saying
Zoe was willing to help me cancel my account.. She was so friendly and very good customer service.. I hope all will go well since she's handling my case as i subscribed by mistake and will definitely... See more
I'm impressed with how quick I received a reply and Carmen from the escalation team, has been so helpful. The issue has been addressed and I've had great communication from the beginning. Thank y... See more
The company had made an effort regarding my concern and genuinely has refunded me fee which has been deducted by an error . They did resolve the issue on the first instances upon explanation Thank... See more
Hasn’t replied to negative reviews
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Refunding Policy
even though they dont give %100 refund normally when i asked they give it to me, also the customer service was nice and understanding
it's been weeks now since I ordered &…
it's been weeks now since I ordered & my order haven't arrived. I did pay & you took my money without my permission which is not allowed at all. I'm not satisfied with the treatment. can you please refund my money.
I hope this last conversation fixes my…
I hope this last conversation fixes my problems. I feel that finally I am being listened to. Fingers crossed!😊
Mason was very helpful
Mason was very helpful . And delt with the problem very professionally.
The company is extremely friendly and…
The company is extremely friendly and tries to help you as much as they can!
Thank you Miss Edith,i request to…
Thank you Miss Edith,i request to cancel my subscription because I make a mistake .thank you very much...
Quick response
Everything went wrong.The only thing…
Everything went wrong.The only thing that you guys can do is to bring back my money if not stop sending me email!
problem addressed
The escalation team is in touch and…
The escalation team is in touch and very good at helping me my issues
prompt assistance to resolve my concern
Good escalation support by Paula
I got singed up and changed without…
I got singed up and changed without knowing
cancellation of subscription was…
cancellation of subscription was requested and will grant once I post a review.
Support team - very helpful
The support team was very helpful and answered very fast to my request.
they didn't really solved the problem i…
they didn't really solved the problem i didn't get any refund instead they charge me again even though i already cancel my membership I'm so disappointed
Eugene is in touch and helping to…
Eugene is in touch and helping to resolve the issue. Hoping that everything will run smoothly.
Thank you so much...
Nela reached out to me and processed…
Nela reached out to me and processed what I needed. She was very helpful
Great communication and issue resolved.
I'm impressed with how quick I received a reply and Carmen from the escalation team, has been so helpful. The issue has been addressed and I've had great communication from the beginning.
Thank you Carmen for your service.
Kind regards
Michelle Lewis
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