Gostaysafe Reviews 405

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

A year ago, I unwittingly subscribed through a supposed offer to buy a product I was interested in, which had nothing to do with this website. I managed to cancel the subscription without a refund. I... See more

Rated 5 out of 5 stars

Zoe was willing to help me cancel my account.. She was so friendly and very good customer service.. I hope all will go well since she's handling my case as i subscribed by mistake and will definitely... See more

Rated 4 out of 5 stars

I'm impressed with how quick I received a reply and Carmen from the escalation team, has been so helpful. The issue has been addressed and I've had great communication from the beginning. Thank y... See more

Rated 5 out of 5 stars

The company had made an effort regarding my concern and genuinely has refunded me fee which has been deducted by an error . They did resolve the issue on the first instances upon explanation Thank... See more


Contact info

4.0

Great

TrustScore 4 out of 5

405 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fake website

Fake website. It is a scam. Was shown Decathlon site before and when paid, sent a membership of gostaysafe.com unasked. You will end up losing a lot of money. Don't even try!

4 May 2025
Unprompted review
Rated 1 out of 5 stars

Should be a danger rating! Fake sign up and fraud

Should be a danger rating! I did not sign up with GoStaySafe and yet they insist I did. Now they have deducted money from my account which I never authorised. They claim they don’t do refunds and say you have credits available - I don’t want your credits as I never signed up in the first place. Definitely a scam! Beware! I still don’t know how they faked ‘ my’ sign up to membership. Absolute fraud!

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Unwanted program

Unwanted program. Tried signing up for a tv channel and got another, this gentleman politely and knowledgeably cleared everything up.
Thanking you sir

20 April 2025
Unprompted review
Rated 1 out of 5 stars

It is a site of scam

It is a site of scam , everything Is fake . They Will never send anything to your address. They Just discharge money from your credit card using phishing. They also promise to refund the money if you write here a positive review. Pay big attention and block your credit card.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Top experience

Great experience, I appreciated the way the team worked and the helpfulness of the team, especially Ann, who was really nice to me!

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Issue being addressed

Good experience. My problem was positively solved, and that was really quickly. People for communication through chat and email are so understanding and ready to help. And that is not just by words but through action. Big thanks to The Pasttimeme.com Team!

8 April 2025
Unprompted review

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