A year ago, I unwittingly subscribed through a supposed offer to buy a product I was interested in, which had nothing to do with this website. I managed to cancel the subscription without a refund. I... See more
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Zoe was willing to help me cancel my account.. She was so friendly and very good customer service.. I hope all will go well since she's handling my case as i subscribed by mistake and will definitely... See more
I'm impressed with how quick I received a reply and Carmen from the escalation team, has been so helpful. The issue has been addressed and I've had great communication from the beginning. Thank y... See more
The company had made an effort regarding my concern and genuinely has refunded me fee which has been deducted by an error . They did resolve the issue on the first instances upon explanation Thank... See more
Hasn’t replied to negative reviews
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Fake website
Fake website. It is a scam. Was shown Decathlon site before and when paid, sent a membership of gostaysafe.com unasked. You will end up losing a lot of money. Don't even try!
Should be a danger rating! Fake sign up and fraud
Should be a danger rating! I did not sign up with GoStaySafe and yet they insist I did. Now they have deducted money from my account which I never authorised. They claim they don’t do refunds and say you have credits available - I don’t want your credits as I never signed up in the first place. Definitely a scam! Beware! I still don’t know how they faked ‘ my’ sign up to membership. Absolute fraud!
Good customer support by Carmen
Diamond resolved the issue
Diamond, thanks for reviewing my case with important and taking action to rectify it. I am grateful for your service. Thank you.
Unwanted program
Unwanted program. Tried signing up for a tv channel and got another, this gentleman politely and knowledgeably cleared everything up.
Thanking you sir
It is a site of scam
It is a site of scam , everything Is fake . They Will never send anything to your address. They Just discharge money from your credit card using phishing. They also promise to refund the money if you write here a positive review. Pay big attention and block your credit card.
It’s been all fine
Zoe was willing to help me cancel my account she was really helpful
Zoe was willing to help me cancel my account.. She was so friendly and very good customer service.. I hope all will go well since she's handling my case as i subscribed by mistake and will definitely make sure i get refunded.
Top experience
Great experience, I appreciated the way the team worked and the helpfulness of the team, especially Ann, who was really nice to me!
I really love the service that I got at…
I really love the service that I got at gostaysafe, the staff working there was very helpful
Issue being addressed
Good experience. My problem was positively solved, and that was really quickly. People for communication through chat and email are so understanding and ready to help. And that is not just by words but through action. Big thanks to The Pasttimeme.com Team!
Good service
I don't do nothing but maybe this is good application for other people
Good site for shopping
If you want a great place to shop choose this site.
Problem addressed.
They act really quickly on my chat and…
Kai act really quickly on my chat and my problems
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