Jordan Devereux made such a pleasant surprise upon delivering my goods from Wickes . Very efficient and helpful to offload and assist in transporting up a few steps with 25kg bags of cement , whi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service. Bang on time and easy to track on the booking site via Wickes. Economical same day delivery within 3 hours of ordering. Daniel the driver was very helpful in lifting 200 kilos of... See more
Company replied
Thank you to Daniel Marshall for accepting my job, especially considering it was quite a distance away. When I initially called him, he was superb reassuring me that he was on his way and even check... See more
Company replied
Super quick delivery at a reasonable price. Used Gophr a few times now via Wickes for various materials. Gophr will deliver your items same day for £10, which is great value as next day delivery is... See more
Company replied
Company details
Written by the company
Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.
Contact info
United Kingdom
- hello@gophr.com
- gophr.com
4.7
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Excellent tracking and fast delivery
10 March 2026
Unprompted review
Reply from Gophr
Hi Glynn,
Good to hear — thank you.
Gophr Team
GREAT JOB, not enough time for me to go…
GREAT JOB,not enough time for me to go so ordered the parts online and delivered in no time, GREAT communication and service. Thanks.
8 March 2026
Unprompted review
Reply from Gophr
Hi Lee,
Got it to you when you needed it - that's what we're here for. Thanks for this.
Gophr Team
Fast delivery good job done
8 March 2026
Unprompted review
Reply from Gophr
Hi Carol,
Thanks for this!
Gophr Team
Mr Henry Emefo - Great service oriented Person - True customer delight
I had a great experience with this delivery driver from Wicks, Mr Henry Emefo. He was extremely kind, patient, and went out of his way to help an elderly person bring several heavy items safely into the house. Instead of just dropping the delivery at the door,he kindly helped carry everything inside and made sure it was placed in a safe spot. His thoughtfulness and willingness to help really made a difference. Excellent service and a genuinely caring person.
6 March 2026
Unprompted review
Reply from Gophr
Hi Pronoy,
Helping get heavy items inside safely and making sure everything was placed properly - that's the kind of service we want to deliver. Thanks for sharing this.
Gophr Team
Very happy with delivery
Very happy with delivery, delivery on time within a3 hour drop to my door, was about an hour, very impressed, even offered to put some inside the door for me as heavy items, delivered with care , would happily use again, thank you.
4 March 2026
Unprompted review
Reply from Gophr
Hi Clare,
Thanks for this - see you next time.
Gophr Team
I have no transport today
I have no transport today. Needed to get something delivred urgent. Courier collected from store and delivred to door within thirty minuites. The driver was a very courtious nice guy top marks Eldho.
3 March 2026
Unprompted review
Reply from Gophr
Hi Glyn,
30 minutes when you needed it urgently - that's what we're here for. Thanks for this.
Gophr Team
Very fast delivery and the driver was…
Very fast delivery and the driver was helpfull too
3 March 2026
Unprompted review
Reply from Gophr
Hi Dani,
Appreciate this.
Gophr Team
Reply from Gophr
Hi,
Thanks for the review.
Gophr Team
Reply from Gophr
Hi Manoj,
Good to hear - thank you.
Gophr Team
Efficient, friendly service!
Polite, friendly and efficient!
Would certainly use again - thank you Andrees!
1 March 2026
Unprompted review
Reply from Gophr
Hi there,
See you next time.
Gophr Team
Reply from Gophr
Hi Paige,
Thanks for this.
Gophr Team
Courier was outstanding
Courier was outstanding. Courteous and nice warm smile. Delivered on time.
27 February 2026
Unprompted review
Reply from Gophr
Hi Chris,
Appreciate this.
Gophr Team
Great delivery
First time I've used wickes rapid delivery service and it was great. The courier was polite and very helpful,he contacted me with updates as to when he would arrive and was very prompt in the delivery. Will certainly use this again thankyou
26 February 2026
Unprompted review
Reply from Gophr
Hi Brenda,
Good to hear - see you next time.
Gophr Team
No response or easy way to contact for help.
Signed up with gophr in maybe 2024 having completed all my application successfully and then asked to pay £25 for my dbs which was successful only to have countless emails ignored and zero responses to help to get me started on the app.
26 February 2026
Unprompted review
Reply from Gophr
Hi Dave,
Thanks for this.
Gophr Team
The service was first class
The service was first class, I would definitely use Wickes delivery again. Ordered wood in store around 12 noon and delivery was before 2pm. I was kept up to date and the driver was very friendly and helpful!
24 February 2026
Unprompted review
Reply from Gophr
Hi David,
Ordered at noon, delivered before 2pm - that's what we're here for. Thanks for this.
Gophr Team
Reply from Gophr
Hi Scott,
Thank you for this!
Gophr Team
Always a fast service with plenty of…
Always a fast service with plenty of tracking information. Easy to book. Would highly recommend.
20 February 2026
Unprompted review
Reply from Gophr
Hi Katrina,
Thanks for recommending us.
Gophr Team
Really surprised by such a good experience
Really happy with the prompt arrival of the courier (Marcos) He was so friendly and helpful. I wasn't expecting to get such good service outside of central London. Very good value for money too.
20 February 2026
Unprompted review
Reply from Gophr
Hi Stephanie,
Glad Marcos looked after you and the service worked well outside central London. Thanks for this.
Gophr Team
Fantastic delivery came super quick…
Fantastic delivery came super quick driver/delivery gentleman was super polite and helpful in lifting the item into the house. Great service.
19 February 2026
Unprompted review
Reply from Gophr
Hi Storm,
Thanks for this.
Gophr Team
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