Jordan Devereux made such a pleasant surprise upon delivering my goods from Wickes . Very efficient and helpful to offload and assist in transporting up a few steps with 25kg bags of cement , whi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent service. Bang on time and easy to track on the booking site via Wickes. Economical same day delivery within 3 hours of ordering. Daniel the driver was very helpful in lifting 200 kilos of... See more
Company replied
Thank you to Daniel Marshall for accepting my job, especially considering it was quite a distance away. When I initially called him, he was superb reassuring me that he was on his way and even check... See more
Company replied
Super quick delivery at a reasonable price. Used Gophr a few times now via Wickes for various materials. Gophr will deliver your items same day for £10, which is great value as next day delivery is... See more
Company replied
Company details
Written by the company
Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.
Contact info
United Kingdom
- hello@gophr.com
- gophr.com
4.7
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rubbish service
When moving bulky item, although you get to specify at the time of booking the weight, they still require you to help the driver carry your item. You are paying for half service. Pretty useless and felt like a scam. I would not recommend them ans the customer support is pretty useless
18 April 2026
Unprompted review
Reply from Gophr
Hi Manuela,
Thank you for sharing this and we're sorry to hear about your experience. Our couriers are expected to handle loading independently - assistance is only needed when an item is genuinely too large for one person to manage safely.
We've requested your order details via Trustpilot - we'd love the chance to look into this properly and get back to you directly.
Gophr Team
Reply from Gophr
Hi Quin,
Appreciate it - thank you!
Gophr Team
Excellent
Excellent, delivery,driver was great .put bags of stones where I wanted them,thank you.
16 April 2026
Unprompted review
Reply from Gophr
Hi Dawn,
Glad he got everything exactly where you needed it - thank you.
Gophr Team
my courier was amazing
my courier was amazing. I didn't realize the collection place closed at 18.30 and he really helped me by getting there early .
thanks so much
15 April 2026
Unprompted review
Reply from Gophr
Hi Jacqui,
Glad he could make it work for you - thank you.
Gophr Team
I had booked a collection for a large…
I had booked a collection for a large suitcase because I was leaving in 2 days. But the place where I bought my suitcase from only had my suitcase available for delivery later or collection sooner.
So I found this app on App Store, and I managed to get my collection picked up from the delivery courier in this app. It was worth it as I was too unwell to go pick it up and they delivered it pretty early. So I definitely recommend it for those who need their delivery the same day, and within an a few hours or so.
15 April 2026
Unprompted review
Reply from Gophr
Hi Rowda,
Glad we could help when you needed it most - thank you for the recommendation!
Gophr Team
First time having a delivery via Gophr…
First time having a delivery via Gophr and it was spot on!! Andriy delivered on time and was more than helpful when it came to unloading the heavy bags. 5 Star service!!
15 April 2026
Unprompted review
Reply from Gophr
Hi Claire,
Glad Andriy looked after you so well - thank you!
Gophr Team
Adedayo was a brilliant help
Adedayo was a brilliant help, very accommodating with a large delivery - took the time to help load and unload - thank you!
13 April 2026
Unprompted review
Reply from Gophr
Hi there,
Glad Adedayo went the extra mile for you - thank you!
Gophr Team
Quick and courteous
The delivery was well within the promised time frame. The goods were exactly as ordered and the driver was most efficient, helpful and polite.
13 April 2026
Unprompted review
Reply from Gophr
Hi James,
Good to hear it all went smoothly - thank you.
Gophr Team
Excellent service from Nicky Baker.
Excellent service from Nicky Baker.
12 April 2026
Unprompted review
Reply from Gophr
Hi Lena,
Glad Nicky looked after you well - thank you.
Gophr Team
Reply from Gophr
Hi there,
Good to hear - thank you!
Gophr Team
Reply from Gophr
Hi Andrew,
Appreciate it - thank you!
Gophr Team
Ciaran Teague was amazing
Ciaran Teague was amazing! Very friendly and helpful. Really appreciated the quick service. I ordered my items at 11:30 and within an hour they were delivered to my address. Ciaran helped carry the heavy pavers to my back garden with no hassle. Brilliant service! thank you :)
10 April 2026
Unprompted review
Reply from Gophr
Hi Nicola,
Glad Ciaran got everything where it needed to be so quickly - thank you!
Gophr Team
Bang on time
Bang on time. Helder couldn’t have been more helpful, parking in the red route lay-by with ease, and taking the time and trouble to bring my B&Q garden furniture right into my back garden exactly where I asked. Extremely charming, helpful and personable gentleman.
10 April 2026
Unprompted review
Reply from Gophr
Hi Marilyn,
Sounds like Helder really looked after you - thank you.
Gophr Team
Reply from Gophr
Hi Tina,
Lovely to hear - thank you!
Gophr Team
Great Courier Service
Charles and George have been extremely helpful today - great couriers, offering a great service. The Gophr team worked quickly to resolve an issue not caused by fault of their own, yet still were happy to support in an efficient way, using their initiative to quickly resolve the issue
9 April 2026
Unprompted review
Reply from Gophr
Hi Aimee,
Charles and George clearly handled that brilliantly - thank you for sharing this.
Gophr Team
Brilliant
Brilliant. Really quick service. Turned up with a smile and a happy face even though I could tell it had been a long day. Top bloke top service. Highly recommend
8 April 2026
Unprompted review
Reply from Gophr
Hi Samuel,
Glad he made a good impression - appreciate the recommendation!
Gophr Team
Great Service
Had a few deliveries from Shan Khan now. Always on time, very helpful and a really great service.
8 April 2026
Unprompted review
Reply from Gophr
Hi William,
Good to hear Shan continues to look after you. Thank you.
Gophr Team
Been working 6 months done long hours I’m not very happy how you revoke hard old man like always trust person also done extra all time job fighting in traffic to get things on time unfortunately gophr
Been working 6 months done long hours
Under stress from London traffic most job in city of London done extra effort to satisfy the client one mistake late due to electric car won’t charge my phone died to contact the customer, been sacked and revoked with right to apeall one word you are revoked
To be honest they have no feelings harsh company
8 February 2026
Unprompted review
Reply from Gophr
Hi Kaced,
Thank you for sharing your feedback. We know couriers face real challenges out there - traffic, parking, technical issues - and we do take that into account before any decisions are made.
That said, account closures follow a thorough review of performance, including previous warnings and direct contact from our team.
We wish you all the best for the future.
Gophr Team
Very friendly delivered with care.
Very friendly delivered with care.
Also very polite.
6 April 2026
Unprompted review
Reply from Gophr
Hi Michael,
Good to hear - thank you.
Gophr Team
On time delivery’s every time
On time delivery’s every time, very happy with the service
6 April 2026
Unprompted review
Reply from Gophr
Hi Matthew,
Consistency is what we aim for - cheers!
Gophr Team
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