Good Move Reviews 

1,325
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable, and professional staff who provide exceptional guidance and constant personal support throughout the entire property selling journey. Consumers also appreciate the remarkably quick response times and clear communication, which help keep transactions running smoothly and reduce stress during particularly difficult moving periods. However, some customers also noted that property valuations and final cash offers were significantly lower than the standard open market value. A few reviewers additionally mentioned that initial estimated pricing was later reduced or adjusted unexpectedly right before final completion.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that consumers experienced helpful,... See more

Service

Customers had positive experiences with service, frequently praising the efficient communication and... See more

Customer service

Consumers find customer service to be positive, frequently highlighting prompt call responses and helpful... See more

Price

Clients share ambiguous opinions on price, as some reviewers expressed satisfaction with receiving fair... See more

Response time

People report positive experiences with response time, highlighting constant communication and staff who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Goodmove successfully sold my property in Sep 26. The whole team from initial contact to completion were amazing, professional, helpful and couldn’t have done more. I had my first offer in 2 weeks, al... See more

Company replied

Rated 5 out of 5 stars

Cannot rate Goodmove highly enough. Really pleased with the offer we received. The whole process from instruction to completion took less than 8 weeks. Katie and Jess were our initial contacts then Zo... See more

Rated 5 out of 5 stars

Good Move made me an extremely fair offer for my home, which was taking too long to sell. I found Greg so helpful and considerate. He understood my future requirements and the company did all they c... See more

Company replied

Rated 5 out of 5 stars

I recently completed a house sale through Good Move. From the initial enquiry to completion of the sale i have to say the service was fantastic. All the staff are friendly, knowledgeable and effi... See more

Company replied


Company details

  1. Property Investment
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Appraiser

About Good Move

Written by the company

Get A Cash Offer Today

Good Move offer a unique quick sale method which your traditional Estate Agency practice just can’t offer on the open market. No viewings, no sales boards, no house chains, just sell your house for cash.

We buy any house regardless of its condition on the proviso the property is located in the United Kingdom. Good Move are established national home buyers who pay cash for houses and complete in a timescale to suit you, paying all your seller fees (inclusive of your legal fees).


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,325)

233 reviews in the last 12 months

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Rated 5 out of 5 stars

I sadly had to sell my Cornish cottage

I sadly had to sell my Cornish cottage, as I was no longer living there and it was standing empty. Good Move made me an offer and although quite a bit under what I could have sold it for through an estate agent, I decided to accept. Everything was explained so I knew exactly what to expect. The whole process was straightforward and relatively stress free and very importantly quick. There was always someone available to answer any questions and emails always replied to promptly. It couldn’t have gone any smoother really. I would highly recommend Good Move if you need a very quick easy sale. The whole team were extremely knowledgeable and efficient.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Very good company to sell the property

Initially I contacted thia company, to have an offer to sell directly the house. After, they put the house on the market to be sold. The process was super easy and Millie, was an absolute pleasure to deal with. She helped emailed me every week to give the last news and also managed the appointments for us.
Unfortunately, the house was not sold, as the market right now is very slow. I appreciated your time and efforts.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

A rollercoaster, but Sophie at Goodmove was a godsend

We originally contacted Goodmove to purchase our property but they ended up selling it on our behalf. Initially we thought it would happen very quickly, but due to issues in the chain it took several months. Sophie at Goodmove picked up the baton for most of that time, having dealt with a number of her colleagues for the first few weeks. Sophie could not have done anything more to help the sale go through - she was awesome! Great communications, honest and transparent in terms of progress (or not!), always called back if we missed her, and it felt like she was genuinely on our side for the whole transaction. I could not recommend Sophie and Goodmove highly enough - Sophie is an absolute credit to Goodmove and provided the highest level of service to us at what is always a very emotional and distressing time. We have finally completed on the sale and I am certain that it would not have happened without Sophie - thank you very much indeed Sophie, we are eternally grateful.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from my first call…

Fantastic service from Alex!! From my first call into the business to getting my property sold she was fantastic! Alex was attentive and I can’t recommend her and the company enough. Thank you it’s 5 Stars from me! ⭐ ⭐ ⭐ ⭐ ⭐

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Tenanted Flat Sale

Really positive experience with selling my tenanted property, from the first initial interaction with Louis to everyone involved in the sales team and solicitors!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Proactive and fantastic service by Zoe

Proactive and fantastic service by Zoe.
Usually we would be inclined to only work with local estate agents, as we typically find purchasing and selling with other agents like PurpleBricks or Springbok to be tedious. Goodmove couldn't have been better - completely on the ball and went above and beyond.
Zoe especially was supportive, professional and quick to respond. Thrilled with our experience.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

A very trustworthy company

From the very start Good Move were completely honest and upfront about how the process of selling my house with them worked.
They made sure I got a fair price for my property and dealt with the whole thing start to finish.
The whole team were great but I must say Zoe was especially amazing to deal with. She was always at the end of the phone or an email when I needed her. She’s an amazing asset to the team and I felt she went above and beyond for me and nothing was a problem for her. If you’re looking for an alternative way to sell your house I would highly recommend Good Move

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Yasemin at Good Move

Yasemin at Good Move was excellent at progressing my mothers house sale and getting it to completion. She was very helpful and polite and did everything she could to get a quick sale.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Recommended service

Whilst it turned out that Good Move was not the service I needed, the conversation and experience of dealing with them was very positive.
I registered an equity and promptly received a call from Greg, who took some more details of what I wanted.
Whilst he concluded fairly quickly that he wasn’t the best person to take the sale forward, the conversation didn’t end there. We spoke for probably 10-15 minutes after that where he explained better alternatives for us to maximise our price and recommended contacts.
I would highly recommend this service from my experience.
Thank you

10 June 2026
Rated 5 out of 5 stars

2nd time used Goodmove

2nd time used Goodmove, this time selling batch of 5. They were my 1st choice after great previous experience. No messing about! If u can work with the £ offer, thats it-sold, no more problems. Dont forget to offset no solicitors or selling agents cost, less capital gains charge. The massive admin relief cant be overstated. They do exactly what they say at outset-job sorted. Many thanks Greg Grey & team

29 May 2026
Unprompted review

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